Supply Chain, Capability Manager

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Supply Chain, Capability Manager

We are seeking a Supply Chain Capability Program Manager to define and drive the long-term capability roadmap that underpins the scalability and efficiency of our global supply chain. You will partner with commercial, product, and operational teams to translate business needs into strategic vision and actionable initiatives.

You will shape future supply chain capabilities by identifying gaps, prioritizing high-impact opportunities, and ensuring cross-functional execution to move from reactive problem-solving to proactive capability building.

This role bridges Product, Commercial, Finance, Tech, and Supply Chain teams to align goals, manage trade-offs, and scale global capabilities effectively.

Responsibilities

• Own the long-term supply chain capability vision and roadmap, partnering with commercial and product teams to translate customer needs and capability gaps into a prioritized, multi-year plan, while representing operational feasibility and readiness in roadmap decisions

• Scope and prioritize new supply chain initiatives, defining requirements and success measures, building cross-functional business cases, and engaging external partners to ensure solutions are both strategically impactful and operationally feasible

• Drive execution of supply chain initiatives from pilot to scaled rollout, coordinating cross-functional delivery, unblocking progress, and leading change management to ensure smooth adoption across teams, partners, and merchants

• Define performance metrics and SLAs for new capabilities, and establish ongoing governance to monitor, maintain, and audit performance across deployed supply chain solutions

• Serve as the cross-functional bridge between product, commercial, and supply chain teams, maintaining roadmap transparency and aligning priorities with other capability managers across the broader portfolio

Requirements

• 6+ years of experience in supply chain operations and project management

• Proven track record of building and managing supply chain capabilities in multi-channel industries (e.g., retail, hospitality, travel)

• Strong ability to translate high-level strategy into clear roadmaps and actionable execution

• Expertise in running workshops, scoping projects, and driving alignment across cross-functional teams

• Hands-on, entrepreneurial mindset with a balance of strategic vision and tactical delivery

• Data-driven approach to decision-making, business case creation, and prioritization trade-offs

• Excellent communication and stakeholder management skills

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here . Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Amsterdam office. We are an office-first company and value in-person (hybrid) collaboration; we do not offer remote-only roles.