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Software Engineer, PlatformSierra · San Francisco, CA · $230k – $390k
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职位描述
机器翻译关于我们 Sierra 是面向客户的 AI 智能体领域的领先平台，与众多全球知名品牌合作——包括 The GAP、Rocket Mortgage、SoFi、Sutter Health 和 SoftBank——帮助他们转变服务客户和拓展业务的方式。我们主要是一家位于旧金山的线下办公公司，并在北美、欧洲和亚洲设有不断扩展的办公室。 我们以一套价值观为指引，这些价值观是我们行动的核心，也定义了我们的文化：信任、客户至上、匠心、全力以赴，以及在此过程中兼顾家庭的承诺。这些价值观是我们工作的基础，我们致力于在所做的一切中坚守它们。 我们的联合创始人是 Bret Taylor 和 Clay Bavor。Bret 目前担任 OpenAI 的董事会主席。此前，他曾担任 Salesforce 的联席 CEO（Salesforce 收购了他创立的公司 Quip）以及 Facebook 的 CTO。Bret 还是 Google 最早的产品经理之一，也是 Google Maps 的联合创造者。在创立 Sierra 之前，Clay 在 Google 工作了 18 年，最近负责领导 Google Labs。更早之前，他发起并领导了 Google 的 AR/VR 项目、Project Starline 和 Google Lens。在此之前，Clay 领导了 Google Workspace 的产品和设计团队。 你将做什么 • 构建 Sierra 的平台。在 Sierra，我们相信智能体开发是软件开发的一种演进，需要新的工具和系统。你将参与构建支撑智能体如何被构建、编排和部署的平台原语。
• 开创智能体开发的基础。你将设计系统，使工程师和客户能够构建可靠、可控的智能体，包括运行时系统、开发者工具和内部基础设施。
• 让工程师更快前进。你将构建工具和工作流，加速工程师在 Sierra 各处构建和部署智能体的方式。
你将带来什么 • 对站在 AI 产品前沿的热情。
• 对构建可靠、可维护且安全、可扩展系统的自豪感。
• 在高自主文化中推动成果的动力和高主动性。
• 4 年以上构建生产系统的实操经验。
• 计算机科学或相关学位
岗位职责
• 构建 Sierra 的平台。在 Sierra，我们相信智能体开发是软件开发的一种演进，需要新的工具和系统。你将参与构建支撑智能体如何被构建、编排和部署的平台原语。
• 开创智能体开发的基础。你将设计系统，使工程师和客户能够构建可靠、可控的智能体，包括运行时系统、开发者工具和内部基础设施。
• 让工程师更快前进。你将构建工具和工作流，加速工程师在 Sierra 各处构建和部署智能体的方式。
你将带来什么 • 对站在 AI 产品前沿的热情。
• 对构建可靠、可维护且安全、可扩展系统的自豪感。
• 在高自主文化中推动成果的动力和高主动性。
• 4 年以上构建生产系统的实操经验。
• 计算机科学或相关领域学位，或同等专业经验。
更佳
任职要求
• 技术项目中的领导经验。
我们的价值观 • 信任：我们以责任感、同理心、质量和响应能力与客户建立信任。我们通过让 AI 更易获取、更安全、更有用来建立对 AI 的信任。我们通过在职业和个人层面彼此支持来建立相互信任，营造一个让我们所有人都能发挥最佳水平的环境。
• 客户至上：我们深入理解客户的业务目标，并不懈专注于推动成果，而不仅仅是技术里程碑。公司每个人都知道我们的客户，并花时间与他们相处。当我们的客户遇到问题时，我们会放下一切去解决它。
• 匠心：我们把细节做到位，从页面上的文字到系统架构。我们有良好的品味。当我们发现有什么不对时，我们会花时间修正它。我们为我们打造的产品感到自豪。我们不断自我反思，以不断自我提升。
• 全力以赴：我们知道我们没有耐心等待的奢侈。我们为胜利而战。我们关心我们的产品做到最好，当它不是最好时，我们就修正它。当我们失败时，我们公开讨论，不相互指责，以便下一次成功。
• 家庭：我们知道平衡与全力以赴是可以兼容的，并在我们的行动和流程中体现这一点。我们是对父母最友好的科技公司。我们相互支持、相互尊重，并庆祝彼此的个人和职业成就。
福利待遇
我们希望我们的福利能够体现我们的价值观，并为全职员工提供以下福利： • 灵活（无限）带薪休假
• 为你和家人提供的医疗、牙科和视力福利
• 人寿保险和伤残福利
• 退休计划，取决于就业所在国家
• 育儿假
• 通过 Carrot 提供的生育和家庭建设福利
• 午餐，以及美味零食和咖啡，让你保持活力
• 自由支配福利津贴，让人们能够在最重要的事情上支出
• 免费阿尔卑斯长号课程
这些福利在 Sierra 的政策中有进一步详细说明，可能因地区而异，并可能随时变更，须符合任何适用薪酬或福利计划的条款。符合条件的全职员工可以参与 Sierra 的股权计划，但须遵守适用计划和政策的条款。 与我们一起，做你自己 我们正在努力将 AI 的变革力量带给世界上的每一个组织。为此，对我们来说重要的是，我们员工的多样性能够代表我们客户的多样性。我们相信，当我们鼓励、支持并尊重团队中不同的技能和经验时，我们的工作和文化会更好。即使你的经验与职位描述并不完全匹配，我们也鼓励你申请。我们努力以一致的方式评估所有申请人，不考虑种族、肤色、宗教、性别、国籍、年龄、残疾、退伍军人身份、怀孕、性别表达或身份、性取向、公民身份或任何其他受法律保护的类别。
以上内容由机器翻译自动生成，可能存在错误；投递前请以雇主原文为准。
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职位描述
About us Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor . Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll do • Build Sierra’s platform. At Sierra, we believe agent development is an evolution of software development that requires new tools and systems. You will work on the platform primitives that power how agents are built, orchestrated, and deployed.
• Invent the foundations of agent development. You’ll design systems that enable engineers and customers to build reliable, steerable agents, including runtime systems, developer tooling, and internal infrastructure.
• Enable engineers to move faster. You’ll build tools and workflows that accelerate how engineers build and deploy agents across Sierra.
What you'll bring • A passion for being on the frontier of AI products.
• Pride in building reliable, maintainable, and secure systems that scale.
• Motivation and high-agency to drive outcomes in a high-autonomy culture.
• 4+ years hands-on experience building production systems.
• Degree in Computer Science or related
岗位职责
• Build Sierra’s platform. At Sierra, we believe agent development is an evolution of software development that requires new tools and systems. You will work on the platform primitives that power how agents are built, orchestrated, and deployed.
• Invent the foundations of agent development. You’ll design systems that enable engineers and customers to build reliable, steerable agents, including runtime systems, developer tooling, and internal infrastructure.
• Enable engineers to move faster. You’ll build tools and workflows that accelerate how engineers build and deploy agents across Sierra.
What you'll bring • A passion for being on the frontier of AI products.
• Pride in building reliable, maintainable, and secure systems that scale.
• Motivation and high-agency to drive outcomes in a high-autonomy culture.
• 4+ years hands-on experience building production systems.
• Degree in Computer Science or related field, or equivalent professional experience.
Even better
任职要求
• Leadership experience on technical projects.
Our values • Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
• Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
• Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
• Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
• Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
福利待遇
We want our benefits to reflect our values and offer the following to full-time employees: • Flexible (unlimited) paid time off
• Medical, dental, and vision benefits for you and your family
• Life insurance and disability benefits
• Retirement plan dependent on country of employment
• Parental leave
• Fertility and family building benefits through Carrot
• Lunch, as well as delicious snacks and coffee to keep you energized
• Discretionary benefit stipend giving people the ability to spend where it matters most
• Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.