软件工程师，Agent Runtime
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Software Engineer, Agent RuntimeSierra · San Francisco, CA · $230k – $390k
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职位描述
机器翻译关于我们 Sierra 是面向客户的 AI 智能体领域的领先平台，与众多全球最大品牌合作——包括 The GAP、Rocket Mortgage、SoFi、Sutter Health 和 SoftBank——帮助他们转变服务客户和拓展业务的方式。我们主要是一家位于旧金山的线下办公公司，并在北美、欧洲和亚洲设有不断扩展的办公室。 我们以一套价值观为指引，这些价值观是我们行动的核心，也定义了我们的文化：信任、客户至上、匠心、全力以赴，以及在此过程中兼顾家庭的承诺。这些价值观是我们工作的基础，我们致力于在所做的一切中坚守它们。 我们的联合创始人是 Bret Taylor 和 Clay Bavor。Bret 目前担任 OpenAI 的董事会主席。此前，他曾任 Salesforce 的联席 CEO（Salesforce 收购了他创立的公司 Quip）以及 Facebook 的 CTO。Bret 还是 Google 最早的产品经理之一，也是 Google Maps 的联合创造者。在创立 Sierra 之前，Clay 在 Google 工作了 18 年，最近负责领导 Google Labs。更早之前，他发起并领导了 Google 的 AR/VR 项目、Project Starline 和 Google Lens。在此之前，Clay 领导了 Google Workspace 的产品和设计团队。 你将做什么 • 构建驱动智能体的核心系统。你将参与 Agent SDK 的开发——包括编排引擎、运行时，以及定义智能体如何推理、采取行动并与用户和系统交互的基础组件。
• 设计智能体循环。我们需要哪些基础组件来构建既可引导又可验证、同时仍具备对话性和适应性的智能体？你将帮助定义智能体在真实环境中的运作方式。
• 改进检索与 grounding。你将构建系统，通过有效检索和利用知识，确保智能体提供准确、可信的回复。
• 构建评估系统。你将设计框架，使我们和我们的客户能够随时间衡量并改进智能体质量。
你将带来什么 • 对站在 AI 产品前沿的热情。
• 扎实的软件工程基础，以及构建生产系统的经验。
• 在高自主文化中推动成果的动力和高主动性。
• 4 年以上构建生产级产品的实操经验
岗位职责
• 构建驱动智能体的核心系统。你将参与 Agent SDK 的开发——包括编排引擎、运行时，以及定义智能体如何推理、采取行动并与用户和系统交互的基础组件。
• 设计智能体循环。我们需要哪些基础组件来构建既可引导又可验证、同时仍具备对话性和适应性的智能体？你将帮助定义智能体在真实环境中的运作方式。
• 改进检索与 grounding。你将构建系统，通过有效检索和利用知识，确保智能体提供准确、可信的回复。
• 构建评估系统。你将设计框架，使我们和我们的客户能够随时间衡量并改进智能体质量。
你将带来什么 • 对站在 AI 产品前沿的热情。
• 扎实的软件工程基础，以及构建生产系统的经验。
• 在高自主文化中推动成果的动力和高主动性。
• 4 年以上构建生产级产品和系统的实操经验。
• 计算机科学或相关领域学位，或同等专业经验。
更佳条件 • 构建 AI 驱动系统或智能体框架的经验。
• 具备检索、评估系统或基于 LLM 的应用经验。
任职要求
我们的价值观 • 信任：我们通过责任感、同理心、质量和响应速度与客户建立信任。我们通过让 AI 更易获取、更安全、更有用来建立对 AI 的信任。我们通过在工作上和个人层面彼此支持来建立相互信任，营造一个让我们所有人都能发挥最佳水平的环境。
• 客户至上：我们深入理解客户的业务目标，并不懈专注于推动成果，而不仅仅是技术里程碑。公司每个人都知道并花时间与我们的客户相处。当我们的客户遇到问题时，我们会放下一切去解决它。
• 匠心：我们把细节做对，从页面上的文字到系统架构。我们拥有良好的品味。当我们发现某处不对时，我们会花时间修复它。我们为自己打造的产品感到自豪。我们不断自我反思，以持续自我提升。
• 全力以赴：我们知道我们没有耐心等待的奢侈。我们为胜利而战。我们关心我们的产品是否最好，如果不是，我们就修复它。当我们失败时，我们会公开讨论，不归咎他人，以便下一次成功。
• 家庭：我们知道平衡与全力以赴可以兼容，并在我们的行动和流程中体现这一点。我们是最适合为人父母者的科技公司。我们相互支持、相互尊重，并庆祝彼此的个人和职业成就。
福利待遇
我们希望福利能够体现我们的价值观，并为全职员工提供以下福利： • 灵活（无限）带薪休假
• 为你和家人提供的医疗、牙科和视力福利
• 人寿保险和伤残福利
• 退休计划，取决于就业所在国家/地区
• 育儿假
• 通过 Carrot 提供的生育和家庭建设福利
• 午餐，以及美味零食和咖啡，让你保持活力
• 自由支配福利津贴，让人们能够在最重要的事情上支出
• 免费阿尔卑斯长号课程
这些福利在 Sierra 的政策中有进一步详细说明，可能因地区而异，并可能随时变更，且须符合任何适用薪酬或福利计划的条款。符合条件的全职员工可以参与 Sierra 的股权计划，但须遵守适用计划和政策的条款。 与我们一起，做你自己 我们正在努力将 AI 的变革力量带给世界上的每一个组织。为此，对我们而言重要的是，我们员工的多样性能够代表我们客户的多样性。我们相信，当我们鼓励、支持并尊重团队中不同的技能和经验时，我们的工作和文化会更好。即使你的经验与职位描述并不完全匹配，我们也鼓励你申请。我们努力以一致的方式评估所有申请人，不考虑种族、肤色、宗教、性别、国籍、年龄、残疾、退伍军人身份、怀孕、性别表达或身份、性取向、公民身份或任何其他受法律保护的类别。
以上内容由机器翻译自动生成，可能存在错误；投递前请以雇主原文为准。
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职位描述
About us Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor . Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll do • Build the core systems that power agents. You’ll work on the Agent SDK — the orchestration engine, runtime, and primitives that define how agents reason, take actions, and interact with users and systems.
• Design the agentic loop. What primitives do we need to build agents that are steerable and verifiable, while still conversational and adaptive? You’ll help define how agents operate in real-world environments.
• Improve retrieval and grounding. You’ll build systems that ensure agents provide accurate, trustworthy responses by effectively retrieving and using knowledge.
• Build evaluation systems. You’ll design frameworks that allow us and our customers to measure and improve agent quality over time.
What you'll bring • A passion for being on the frontier of AI products.
• Strong software engineering fundamentals and experience building production systems.
• Motivation and high-agency to drive outcomes in a high-autonomy culture.
• 4+ years hands-on experience building produc
岗位职责
• Build the core systems that power agents. You’ll work on the Agent SDK — the orchestration engine, runtime, and primitives that define how agents reason, take actions, and interact with users and systems.
• Design the agentic loop. What primitives do we need to build agents that are steerable and verifiable, while still conversational and adaptive? You’ll help define how agents operate in real-world environments.
• Improve retrieval and grounding. You’ll build systems that ensure agents provide accurate, trustworthy responses by effectively retrieving and using knowledge.
• Build evaluation systems. You’ll design frameworks that allow us and our customers to measure and improve agent quality over time.
What you'll bring • A passion for being on the frontier of AI products.
• Strong software engineering fundamentals and experience building production systems.
• Motivation and high-agency to drive outcomes in a high-autonomy culture.
• 4+ years hands-on experience building production products and systems.
• Degree in Computer Science or related field, or equivalent professional experience.
Even better • Experience building AI-powered systems or agent frameworks.
• Experience with retrieval, evaluation systems, or LLM-based applications.
任职要求
Our values • Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
• Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
• Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
• Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
• Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
福利待遇
We want our benefits to reflect our values and offer the following to full-time employees: • Flexible (unlimited) paid time off
• Medical, dental, and vision benefits for you and your family
• Life insurance and disability benefits
• Retirement plan dependent on country of employment
• Parental leave
• Fertility and family building benefits through Carrot
• Lunch, as well as delicious snacks and coffee to keep you energized
• Discretionary benefit stipend giving people the ability to spend where it matters most
• Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.