高级机械与工业设计工程师
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Senior Mechanical and Industrial Design EngineerStripe · Taipei,台湾
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职位描述
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关于 Stripe
Stripe 是一个面向企业的金融基础设施平台。从全球最大的企业到最有抱负的初创公司,数百万家公司使用 Stripe 来接受付款、增长收入并加速新的商业机会。我们的使命是提升互联网的 GDP,而我们面前还有大量工作要做。这意味着你将拥有一个前所未有的机会,在从事你职业生涯中最重要工作的同时,让全球经济触手可及。
关于团队
Stripe Terminal 帮助商家将其线上业务延伸到实体世界。我们的使命是让商家接受线下付款变得像 Stripe API 让线上付款一样简单。借助 Terminal,商家可以打造旗舰零售体验、将其网站延伸到快闪店,或在下一次活动中启用移动销售点付款。所有这些都构建在 Stripe Payments Platform 之上,因此商家可以在线上和线下渠道中保持对客户和销售的单一视图。
我们在台湾的硬件工程团队设计并制造这一体验核心的实体支付设备,包括 Stripe Reader S700 和 Stripe Reader M2 等产品。我们正在扩充团队,并寻找一位经验丰富的高级机械与工业设计工程师,能够同时负责我们下一代支付终端的结构工程和美学形态语言。这是一个复合型岗位。你既要能够推动塑料外壳的可制造性设计(DFM),也要能够绘制体现 Stripe 硬件设计标识的形态概念草图。
你将做什么
你将主导下一代 Stripe Terminal 支付设备的工业与机械设计,从早期概念到量产,塑造其形态、手感、可用性和结构性能。你将与跨职能团队和供应商合作,交付可制造、高质量的硬件,包括外壳设计、颜色、材料和表面处理规格、包装、验证以及量产准备。
职责
工业设计
• 通过快速手绘草图、数字草图和实体泡沫或 3D 打印模型,主导创意构思和概念开发,在产品生命周期早期探索外形规格。
• 定义 Terminal 硬件的视觉和触觉设计语言,包括比例、形态、表面过渡、按键手感以及整体产品特质。
• 使用 KeyShot 或类似工具制作照片级产品渲染图,以向跨职能团队和高管利益相关者传达设计意图。
• 定义并管理颜色、材料和表面处理(CMF)规格。直接与供应商合作,验证目标表面、纹理和涂层。
• 管理包装设计,直接与供应商合作,验证最终交付物和开箱
岗位职责
你将主导下一代 Stripe Terminal 支付设备的工业与机械设计,从早期概念到量产,塑造其形态、手感、可用性和结构性能。你将与跨职能团队和供应商合作,交付可制造、高质量的硬件,包括外壳设计、颜色、材料和表面处理规格、包装、验证以及量产准备。
工业设计
• 通过快速手绘草图、数字草图和实体泡沫或 3D 打印模型,主导创意构思和概念开发,在产品生命周期早期探索外形规格。
• 定义 Terminal 硬件的视觉和触觉设计语言,包括比例、形态、表面过渡、按键手感以及整体产品特质。
• 使用 KeyShot 或类似工具制作照片级产品渲染图,以向跨职能团队和高管利益相关者传达设计意图。
• 定义并管理颜色、材料和表面处理(CMF)规格。直接与供应商合作,验证目标表面、纹理和涂层。
• 管理包装设计,直接与供应商合作,验证最终交付物和开箱体验。
• 应用人体工程学和人为因素原则,确保产品对多样化用户和环境而言直观且舒适。
• 在与 Stripe 设计标识保持一致的前提下,维护 Terminal 硬件产品系列的视觉一致性和品牌连贯性。
机械工程
• 使用 SolidWorks 或 Creo 设计机械组件和装配体,遵循专业工程标准。
• 具备机械设计和图纸的实操经验,评估可制造性,并解决技术问题。
• 使用科学方法主导并规划问题解决活动,例如公差分析、计算机辅助工程(CAE)和有限元法(FEM)仿真、实验设计(DOE)以及实体原型制作。
• 独立分析和验证机械设计,识别风险并提出缓解措施。
• 从机械工程角度管理物料清单(BOM)成本和设计进度。
• 准备机械工程交付物,包括 BOM、组件规格,并支持失效模式与影响分析(FMEA)活动。
• 审查高精度机械装配体的设计夹具和校准流程。
• 在供应商的首件构建中验证并确认组件,并参与试产。
• 制作并维护工程文档,包括规格、卓越设计(DFx)指南、技术报告和阶段评审材料。
• 与质量和可靠性团队合作,支持成功的验证结果并提升硬件耐用性标准。
• 支持产品合规和认证活动,包括支付卡行业(PCI)和监管认证。
任职要求
我们正在寻找符合下列最低要求的人选。如果你符合这些要求,我们强烈鼓励你申请。优先资格是加分项,而非要求。
最低要求
• 机械工程、工业设计或密切相关领域的学士学位。
• 8 年以上横跨机械工程和工业设计的实操产品设计经验,并拥有消费类或商用硬件产品作品集。这包括为手持产品(如智能手机、平板电脑或支付终端)设计消费级塑料外壳,并从概念到量产的经验。
• 能够以设计对话的节奏通过手绘或数字草图传达设计概念,并具备与供应商定义 CMF 规格的经验。
• 对制造和机械生产流程有扎实理解,并具备将工业设计概念推进通过 DFM、模具和生产环节的直接经验。
• 熟练使用机械 CAD 软件。要求会 Creo,会 SolidWorks 是加分项。擅长创建详细 2D 图纸并执行几何尺寸与公差(GD&T)和公差分析。
• 熟悉模具设计、首件检验(FAI)流程和过程能力(Cpk)分析,并具备管理供应商和工厂关系的经验。
• 具备较强的英语和普通话书面及口头沟通能力,以便在产品开发和生产全过程中直接与台湾、香港和中国大陆的供应商协作。愿意根据需要国际出差,包括前往香港和中国大陆。
• 熟练使用渲染软件,强烈优先考虑 KeyShot。具备 VRED 或 Blender 经验也会受到重视。
• 具备在多个 SKU 的硬件产品系列或配件生态系统中维护一致设计语言的经验。
• 熟悉人体工程学方法,包括握持研究、人体测量数据和可用性评估,并应用于手持设备设计。
• 具备销售点硬件、支付终端或消费电子外设方面的经验。
• 了解 PCI 硬件要求、材料属性及相关制造流程。
• 熟练进行热计算,并了解塑料材料属性。
• 具备机械仿真工具和金属零件设计方面的经验。
• 能够为跨职能和高管受众制作有说服力的设计演示,清晰阐述设计决策背后的理由。
以上内容由机器翻译自动生成,可能存在错误;投递前请以雇主原文为准。
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职位描述
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies, from the world’s largest enterprises to the most ambitious startups, use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
Stripe Terminal helps businesses extend their online presence into the physical world. Our mission is to make it as easy for businesses to accept in-person payments as the Stripe API has made it for online payments. With Terminal, businesses can create flagship retail experiences, extend their websites to pop-up stores, or enable mobile point-of-sale payments at their next event. All of this is built on the Stripe Payments Platform, so businesses can maintain a single view of customers and sales across online and offline channels.
Our hardware engineering team in Taiwan designs and builds the physical payment devices at the heart of that experience, including products such as the Stripe Reader S700 and Stripe Reader M2. We are expanding the team and seeking an experienced Senior Mechanical and Industrial Design Engineer who can own both the structural engineering and aesthetic form language of our next generation of payment terminals. This is a blended role. You will be equally comfortable driving design for manufacturability (DFM) for a plastic enclosure and sketching form concepts that express Stripe's design identity in hardware.
What you'll do
You will lead the industrial and mechanical design of next-generation Stripe Terminal payment devices, shaping their form, feel, usability, and structural performance from early concepts through mass production. You will partner with cross-functional teams and suppliers to deliver manufacturable, high-quality hardware, including enclosure design, color, material, and finish specifications, packaging, validation, and production readiness.
Responsibilities
Industrial design
• Lead ideation and concept development through rapid hand sketching, digital sketching, and physical foam or 3D-printed models to explore form factors early in the product lifecycle.
• Define the visual and tactile design language of Terminal hardware, including proportion, form, surface transitions, button feel, and overall product character.
• Produce photorealistic product renders using KeyShot or similar tools to communicate design intent to cross-functional teams and executive stakeholders.
• Define and manage color, material, and finish (CMF) specifications. Work directly with suppliers to qualify target surfaces, textures, and coatings.
• Manage packaging design, working directly with suppliers to qualify final deliverables and the unbox
岗位职责
You will lead the industrial and mechanical design of next-generation Stripe Terminal payment devices, shaping their form, feel, usability, and structural performance from early concepts through mass production. You will partner with cross-functional teams and suppliers to deliver manufacturable, high-quality hardware, including enclosure design, color, material, and finish specifications, packaging, validation, and production readiness.
Industrial design
• Lead ideation and concept development through rapid hand sketching, digital sketching, and physical foam or 3D-printed models to explore form factors early in the product lifecycle.
• Define the visual and tactile design language of Terminal hardware, including proportion, form, surface transitions, button feel, and overall product character.
• Produce photorealistic product renders using KeyShot or similar tools to communicate design intent to cross-functional teams and executive stakeholders.
• Define and manage color, material, and finish (CMF) specifications. Work directly with suppliers to qualify target surfaces, textures, and coatings.
• Manage packaging design, working directly with suppliers to qualify final deliverables and the unboxing experience.
• Apply ergonomics and human factors principles to ensure products are intuitive and comfortable for a diverse range of users and environments.
• Maintain visual consistency and brand coherence across the Terminal hardware product family, in alignment with Stripe's design identity.
Mechanical engineering
• Design mechanical components and assemblies using SolidWorks or Creo, following professional engineering standards.
• Hands on experience in mechanical designs and drawings, assess manufacturability, and resolve technical problems.
• Lead and plan problem-solving activities using scientific approaches, such as tolerance analysis, computer-aided engineering (CAE) and finite element method (FEM) simulations, design of experiments (DOE), and physical prototyping.
• Independently analyze and verify mechanical designs, identify risks, and propose mitigations.
• Manage bill of materials (BOM) cost and design schedules from a mechanical engineering perspective.
• Prepare mechanical engineering deliverables, including BOMs, component specifications, and support for failure mode and effects analysis (FMEA) activities.
• Review Design fixtures and calibration processes for high-precision mechanical assemblies.
• Verify and qualify components in first-article builds from suppliers, and participate in pilot production.
• Produce and maintain engineering documents, including specifications, design-for-excellence (DFx) guidelines, technical reports, and gate-review packages.
• Partner with Quality and Reliability teams to support successful validation outcomes and improve hardware durability standards.
• Support product compliance and certification activities, including Payment Card Industry (PCI) and regulatory certifications.
任职要求
We're looking for someone who meets the minimum requirements listed below. If you meet these requirements, we strongly encourage you to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
• Bachelor's degree in Mechanical Engineering, Industrial Design, or a closely related field.
• 8+ years of hands-on product design experience spanning mechanical engineering and industrial design, with a portfolio of consumer or commercial hardware products. This includes experience designing consumer-grade plastic enclosures for handheld products, such as smartphones, tablets, or payment terminals, from concept through mass production.
• Ability to communicate design concepts through hand or digital sketching at the pace of a design conversation, and experience defining CMF specifications with suppliers.
• Solid understanding of manufacturing and mechanical production processes, with direct experience taking industrial design concepts through DFM, tooling, and production.
• Proficiency in mechanical CAD software. Creo is required, and SolidWorks is a plus. Expertise in creating detailed 2D drawings and performing geometric dimensioning and tolerancing (GD&T) and tolerance analysis.
• Familiarity with mold design, first-article inspection (FAI) processes, and process capability (Cpk) analysis, along with experience managing supplier and factory relationships.
• Strong written and spoken English and Mandarin communication skills to collaborate directly with suppliers in Taiwan, Hong Kong, and mainland China throughout product development and production. Willingness to travel internationally, including to Hong Kong and mainland China, as needed.
• Proficiency in rendering software, with KeyShot strongly preferred. VRED or Blender experience is also valued.
• Experience maintaining a coherent design language across a multi-SKU hardware product family or accessory ecosystem.
• Familiarity with ergonomics methodologies, including grip studies, anthropometric data, and usability evaluations, applied to handheld device design.
• Experience with point-of-sale hardware, payment terminals, or consumer electronics peripherals.
• Knowledge of PCI hardware requirements, material properties, and associated manufacturing processes.
• Proficiency in thermal calculations and an understanding of plastic material properties.
• Experience with mechanical simulation tools and metal-part design.
• Ability to create compelling design presentations for cross-functional and executive audiences, clearly articulating the rationale behind design decisions.