高级工程经理，可观测性
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Senior Engineering Manager, ObservabilityCloudflare · Hybrid · $220k – $303k
职位信息来自雇主公开的招聘页面。申请前请务必在雇主官网核实详情。
职位描述
机器翻译关于我们
在 Cloudflare，我们的使命是帮助构建更好的互联网。如今，公司运营着全球最大的网络之一，为从个人博主到中小企业再到《财富》500 强企业的客户提供支持，驱动着数百万个网站和其他互联网资产。Cloudflare 无需添加硬件、安装软件或更改一行代码，即可保护和加速任何在线互联网应用。由 Cloudflare 驱动的互联网资产，其网络流量都会通过其智能全球网络进行路由，而该网络会随着每一次请求变得更加智能。因此，它们的性能显著提升，垃圾邮件和其他攻击也减少了。Cloudflare 曾入选《Entrepreneur》杂志的顶级公司文化榜单，并被《Fast Company》评为全球最具创新力公司之一。
在 Cloudflare，我们要找的不是等待一份完美路线图的人；我们要找的是那些看到互联网裂缝、而其他人都只是学会与之共处的建设者。我们看重那些有直觉发现“被正常化”的问题，并具备 AI 原生好奇心、能够利用最新工具创造解决方案的候选人。我们的文化建立在迭代之上，利用 AI 让今天交付得更快，从而让明天变得更好，同时确保每一项改进，无论多小，都会在团队中共享，以提升每个人。如果你是那种重视好奇心而非官僚作风，并且认为 AI 是解决棘手问题、推动互联网前进的伙伴的人，你会非常适合这里。
可选工作地点：Austin, TX | New York, NY | Lisbon, Portugal | London, UK
关于该职位
作为我们开发者可观测性平台的工程经理，你将管理一支高速运转、以客户为中心的团队。你的使命是通过让客户的遥测数据可发现、可操作并集中在一处，来赋能客户。
该团队是国际化且分布式的，行动迅速，并且深度关注客户反馈。他们带来了来自大型公司和快速发展的初创公司的广泛可观测性经验。这是一个深度跨职能的职位，需要理解监控我们一些最复杂、最高容量原语的细微差别，例如 Workers、Workers for Platforms、Agents 和 Durable Objects。这是一个高可见度的职位，将直接与我们一些最大的客户对接。
职责
• 最重要的是交付卓越的客户成果。无论需要做什么——构建、规划、决策、设计、沟通——你都要负责并完成。
• 与你的 PM 和工程师一起设定技术和产品愿景。在正确的时间构建正确的东西。
• 为当前 AI 驱动的生态系统构建可观测性平台。Agents 赋能新型平台能力，同时也需要新型可观测性。
• 负责你平台的运营方面，例如 SLO、事件响应、客户升级和技术债务。可靠性本身就是一项功能。
• 招聘、指导并培养工程师。我们标准很高，并期望你进一步提高它。
• 培养一种重视快速迭代、高主动性和主人翁精神的团队文化。
• 与一系列平台和产品团队跨职能合作，以可操作的方式埋点并呈现有意义的数据。
理想技能、知识与经验
• 至少 8 年相关行业经验，其中至少 4 年管理软件工程团队。
• 有领导团队交付并运营复杂、大规模系统和数据驱动应用的成功记录。最好是在可观测性、开发者平台、云基础设施、边缘/代理系统或高规模
岗位职责
作为我们开发者可观测性平台的工程经理，你将管理一支高速运转、以客户为中心的团队。你的使命是通过让客户的遥测数据可发现、可操作并集中在一处，来赋能客户。
该团队是国际化且分布式的，行动迅速，并且深度关注客户反馈。他们带来了来自大型公司和快速发展的初创公司的广泛可观测性经验。这是一个深度跨职能的职位，需要理解监控我们一些最复杂、最高容量原语的细微差别，例如 Workers、Workers for Platforms、Agents 和 Durable Objects。这是一个高可见度的职位，将直接与我们一些最大的客户对接。
• 最重要的是交付卓越的客户成果。无论需要做什么——构建、规划、决策、设计、沟通——你都要负责并完成。
• 与你的 PM 和工程师一起设定技术和产品愿景。在正确的时间构建正确的东西。
• 为当前 AI 驱动的生态系统构建可观测性平台。Agents 赋能新型平台能力，同时也需要新型可观测性。
• 负责你平台的运营方面，例如 SLO、事件响应、客户升级和技术债务。可靠性本身就是一项功能。
• 招聘、指导并培养工程师。我们标准很高，并期望你进一步提高它。
• 培养一种重视快速迭代、高主动性和主人翁精神的团队文化。
• 与一系列平台和产品团队跨职能合作，以可操作的方式埋点并呈现有意义的数据。
理想技能、知识与经验
• 至少 8 年相关行业经验，其中至少 4 年管理软件工程团队。
• 有领导团队交付并运营复杂、大规模系统和数据驱动应用的成功记录。最好是在可观测性、开发者平台、云基础设施、边缘/代理系统或高规模 API 方面。
• 深厚的技术深度，能够引导架构讨论、做出可信的技术决策、评审设计并为你的团队扫清障碍。
• 出色的开发者工具品味。你使用并构建过足够多的可观测性产品，知道是什么让它们令人愉悦或痛苦。
• 展现出招聘、辅导和培养高级工程师的能力，以及构建高绩效、包容且能交付的团队的能力。你关心团队和团队文化。
• 亲力亲为的领导方式：你认为自己是建设者，贴近代码，了解数据，了解客户，并知道下一步该构建什么。
加分项
• 从事过托管式、面向客户的可观测性产品
• 在全球规模的生产环境中进行可观测性埋点
• 实施可观测性（OTLP、Clickhouse 等 OLAP 数据库、Grafana、Elasticsearch、Kibana 等）
• 有使用 Cloudflare 开发者平台构建的经验，并对我们可以在哪些方面改进有看法，尤其是在可观测性方面。
福利待遇
薪酬可能会根据工作地点进行调整。
• 对于纽约入职者：预计年薪为 $220,000 - $303,000
• 对于葡萄牙入职者：预计年薪为 €89,000 - €122,000
股权
该职位有资格参与 Cloudflare 的股权计划。
Cloudflare 提供完整的福利和项目方案，以支持你和你的家人。我们的福利项目可以帮助你支付医疗保健费用、支持照护、为未来积累资本，并让生活更轻松、更有趣！以下是我们为美国员工提供的福利说明，美国境外员工的福利可能有所不同。
健康与福利
• 医疗/处方保险
• 牙科保险
• 视力保险
• 灵活支出账户
• 通勤支出账户
• 生育与家庭组建福利
• 按需心理健康支持和员工援助计划
• 全球旅行医疗保险
财务福利
• 短期和长期残疾保险
• 人寿与意外保险
• 401(k) 退休储蓄计划
• 员工持股计划
休假
• 灵活带薪休假，涵盖假期和病假
• 休假项目，包括育儿假、孕期健康假、病假和丧假
Cloudflare 有何特别之处？
我们不仅仅是一家雄心勃勃、规模庞大的科技公司。我们是一家雄心勃勃、规模庞大且拥有灵魂的科技公司。我们帮助构建更好的互联网这一使命的根本，是保护自由开放的互联网。
Project Galileo ：自 2014 年以来，我们已为 111 个国家的 2,400 多个新闻和公民社会组织提供了强大的工具，使其能够抵御否则会审查其工作的攻击，这项技术已被 Cloudflare 的企业客户使用——而且是免费的。
Athenian Project ：2017 年，我们创建了 Athenian Project，以确保州和地方政府免费获得最高级别的保护和可靠性，使其选民能够获取选举信息和选民登记。自该项目启动以来，我们已为 33 个州的 425 多个地方政府选举网站提供服务。
1.1.1.1 ：我们发布了 1.1.1.1，通过构建更快、更安全且以隐私为中心的公共 DNS 解析器，帮助修复互联网的基础。这可供所有人公开使用——这是 Cloudflare 发布的首个面向消费者的服务。事情是这样的——我们永远不会存储客户端 IP 地址。我们将继续遵守我们的隐私承诺，并确保不会将任何用户数据出售给广告商或用于定向消费者。
听起来像是你想参与的事情？我们很乐意听到你的消息！
请注意，进入面试流程录用阶段的申请人可能会被要求参加在 Cloudflare 办公室或 Cloudflare Hub 之一进行的现场面试。有关此事的更多细节将在面试流程的该阶段提供。
该职位可能需要访问受美国出口管制法律（包括美国出口管理条例）保护的信息。请注意，任何录用通知都可能以你在无需申请出口许可证担保的情况下获准接收受这些美国出口法律管制的软件或技术为条件。
Cloudflare 自豪地成为一家提供平等机会的雇主。我们致力于为所有人提供平等的就业机会，并高度重视多样性和包容性。所有合格申请人都会获得就业考虑，不因其或任何其他人被感知或实际的种族、肤色、宗教、性别、性别认同、性别表达、性取向、国籍、血统、公民身份、年龄、身体或精神残疾、医疗状况、家庭照护状况或任何其他受法律保护的基础而受到歧视。我们是 AA/退伍军人/残障人士雇主。
Cloudflare 为符合条件的残障人士提供合理便利。如果你在申请工作时需要合理便利，请告诉我们。合理便利的示例包括但不限于：更改申请流程、以替代格式提供文件、使用手语翻译或使用专门设备。如果你在申请工作时需要合理便利，请通过电子邮件 hr@cloudflare.com 联系我们，或通过邮寄地址 101 Townsend St. San Francisco, CA 94107 联系我们。
以上内容由机器翻译自动生成，可能存在错误；投递前请以雇主原文为准。
查看雇主原文
职位描述
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Austin, TX | New York, NY | Lisbon, Portugal | London, UK
About the Role
As the Engineering Manager for our Developer Observability Platform you will manage a high-velocity customer-obsessed team. Your mission will be to empower customers by making their telemetry discoverable and actionable in one place.
The team is international and distributed, they move fast and are deeply attuned to customer feedback. They bring a deep range of observability experience from major companies and fast-moving startups. This is a deeply cross-functional role that will need to understand the nuances of monitoring some of our most complex and high volume primitives such as Workers, Workers for Platforms, Agents, and Durable Objects. This is a high-visibility role that will be directly interfacing with some of our biggest customers.
Responsibilities
• Deliver excellent customer outcomes above all else. Whatever is required - building, planning, deciding, designing, communicating - you are accountable and get it done.
• Set the technical and product vision along with your PM and Engineers. Build the right thing at the right time.
• Building an observability platform for the current AI driven ecosystem. Agents empower new types of platforms capabilities even as they require new types of observability.
• Own the operational aspects of your platform such as SLOs, incident response, customer escalations, and technical debt. Reliability is its own feature.
• Recruit, mentor, and grow engineers. We have a high bar and expect you to raise it.
• Cultivate a team culture that values fast iteration, high agency, and ownership.
• Work cross-functionally with a range of platform and product teams to instrument and surface meaningful data in actionable ways.
Desirable Skills, Knowledge & Experience
• A minimum of 8 years of relevant industry experience, including at least 4 years managing software engineering teams.
• Proven track record leading teams that have shipped and operated complex, large-scale systems and data-driven applications. Preferably in observability, developer platforms, cloud infrastructure, edge/proxy systems, or high-scal
岗位职责
As the Engineering Manager for our Developer Observability Platform you will manage a high-velocity customer-obsessed team. Your mission will be to empower customers by making their telemetry discoverable and actionable in one place.
The team is international and distributed, they move fast and are deeply attuned to customer feedback. They bring a deep range of observability experience from major companies and fast-moving startups. This is a deeply cross-functional role that will need to understand the nuances of monitoring some of our most complex and high volume primitives such as Workers, Workers for Platforms, Agents, and Durable Objects. This is a high-visibility role that will be directly interfacing with some of our biggest customers.
• Deliver excellent customer outcomes above all else. Whatever is required - building, planning, deciding, designing, communicating - you are accountable and get it done.
• Set the technical and product vision along with your PM and Engineers. Build the right thing at the right time.
• Building an observability platform for the current AI driven ecosystem. Agents empower new types of platforms capabilities even as they require new types of observability.
• Own the operational aspects of your platform such as SLOs, incident response, customer escalations, and technical debt. Reliability is its own feature.
• Recruit, mentor, and grow engineers. We have a high bar and expect you to raise it.
• Cultivate a team culture that values fast iteration, high agency, and ownership.
• Work cross-functionally with a range of platform and product teams to instrument and surface meaningful data in actionable ways.
Desirable Skills, Knowledge & Experience
• A minimum of 8 years of relevant industry experience, including at least 4 years managing software engineering teams.
• Proven track record leading teams that have shipped and operated complex, large-scale systems and data-driven applications. Preferably in observability, developer platforms, cloud infrastructure, edge/proxy systems, or high-scale APIs.
• Significant technical depth, with the ability to guide architectural discussions, make credible technical decisions, review designs, and unblock your team.
• Strong developer tools taste. You have used and built enough observability products to know what makes them delightful or painful.
• Demonstrated ability to hire, coach, and develop senior engineers, and to build high-performing, inclusive teams that ship. You care about teams and team culture.
• A hands-on approach to leadership: you consider yourself a builder, stay close to the code, know the numbers, know the customer, and know what to build next.
Bonus Points
• Working on hosted customer-facing observability products
• Instrumenting observability in global-scale, production environments
• Implementing observability (OTLP, OLAP databases such as Clickhouse, Grafana, Elasticsearch, Kibana, etc)
• Experience building with Cloudflare’s Developer Platform and have opinions on where we could improve, especially with respect to observability.
福利待遇
Compensation may be adjusted depending on work location.
• For NY-based hires: Estimated annual salary of $220,000 - $303,000
• For Portugal-based hires: Estimated annual salary of €89,000 - €122,000
Equity
This role is eligible to participate in Cloudflare's equity plan.
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance
Financial Benefits
• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan
Time Off
• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.