Senior Engineering Manager - Agent Experience

Join us in building the future of finance.

Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading.

Responsibilities

• Lead and develop a high-performing engineering team of ~15, owning hiring, performance, and career development across the full stack (iOS, Android, web, backend, and LLM/AI)

• Partner closely with product managers and data scientists to define and execute the Concierge product roadmap, from initial scoping through launch

• Drive delivery of complex, zero-to-one product features — including AI-powered financial planning tooling

• Navigate ambiguity and product direction changes with clarity and composure, maintaining team focus and momentum through shifting priorities

• Represent the engineering team in executive-level discussions, communicating progress, risks, and tradeoffs clearly to senior leadership and the C-suite

• Establish proactive quality measures, reliability standards, and engineering best practices suited to a high-risk, customer-facing product

• Champion a culture of accountability, technical excellence, and continuous improvement within your team

What you bring

• 8+ years of software engineering experience, with 3+ years in an engineering management role leading teams of 10 or more

• Demonstrated track record leading user-facing product development, ideally in consumer fintech, wealth management, or a high-stakes customer experience domain

• Experience building or scaling zero-to-one products, including navigating high ambiguity and frequent direction changes

• Strong cross-functional partnership skills — you've worked closely with product managers to define roadmaps and translated business goals into clear engineering plans

• Comfort presenting to and engaging with senior leadership and C-suite stakeholders, including managing expectations in high-visibility settings

• Proven ability to build and maintain service reliability standards and proactive quality practices on consumer-grade systems

• Familiarity with LLM/AI systems, or experience working alongside teams building AI-powered features

• Excellent communication skills — written and verbal — with the ability to create clarity from complexity

Nice to have:

• Experience in regulated financial products or familiarity with wealth management offerings (tax, estate planning, etc.)

• Background in both platform/infrastructure and product engineering, enabling strong technical breadth across the stack

Requirements

Leadership Expectations

Our ambitious roadmap requires a great culture shaped by exceptional leaders. Here's what we expect from them:

Drive high performance by setting clear, focused goals, giving real-time feedback, stretching top talent, and scaling impact through focus, dedication, and technology.

Hire and retain top talent by setting a high bar, hiring only those who raise it, investing in onboarding, and addressing talent issues quickly and fairly.

Create community by connecting work to purpose, removing friction while prioritizing safety, building trust and inclusion, and leading from the front with integrity.

Benefits

• Challenging, high-impact work to grow your career

• Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching

• Top Tier benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents

• Access to the Robinhood Employee Fund that gives eligible US employees the opportunity to invest in a private employee fund that provides exposure to Robinhood Ventures funds.

• Access to the best AI tools on the market and continuous AI skill-building for every employee, technical or not.

• Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more

• Employer-paid life & disability insurance, fertility benefits, and mental health benefits

• Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!

• Exceptional office experience with catered meals, events, and comfortable workspaces.

In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits.

Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process.

Salary

Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC) $264,000 — $310,000 USD

Zone 2 (Denver, CO; Westlake, TX; Chicago, IL) $264,000 — $310,000 USD

Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL) $264,000 — $310,000 USD

Click here to learn more about our Total Rewards, which vary by region and entity.

If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application.

Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.