高级连接合作伙伴经理,曼谷(东南亚/印度)
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Senior Connectivity Partner Manager, Bangkok (SEA/IN)Airbnb · Bangkok, Thailand
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职位描述
机器翻译Airbnb 诞生于 2007 年,当时两位房东在旧金山的家中接待了三位房客,此后已发展到超过 500 万名房东,在全球几乎每个国家接待了超过 20 亿人次房客入住。每天,房东们提供独特的住宿和体验,让房客能够以更真实的方式与社区建立联系。
你将加入的社区:
该职位隶属于 Airbnb 的大客户团队,负责管理与我们最大的供应企业及 API 连接软件合作伙伴的合作关系。
你将带来的改变:
我们正在寻找一位经验丰富的高级连接合作伙伴经理,以加速我们在东南亚和印度等快速增长地区的 API 连接合作伙伴关系。作为大客户团队的一员,你将管理与战略供应合作伙伴的合作关系,包括为 Airbnb 在亚太地区的住宿合作伙伴提供服务的分销软件公司及其他 IT 解决方案。你将负责开拓、签约、入驻并优化战略合作伙伴关系,以加速双方的 growth 和 performance。你将向亚太地区区域大客户负责人汇报。
典型的一天:
• 负责 Airbnb 关键合作伙伴的组合,并作为这些合作伙伴的主要代表。
• 为你的合作伙伴组合执行双赢战略,为各方带来商业价值,并使 Airbnb 成为所有分销渠道中的顶级战略合作伙伴。
• 与你的 API 合作伙伴组合中的高管和决策者建立牢固的关系,确保合作伙伴关系达到最高行业标准,并确保商业协议和服务水平协议(SLA)始终得到满足。
• 利用数据识别战略机会并启动试点,以推动销售增长
• 定期开展业务回顾、QBR 以及面向内部和外部的正式演示。
• 向客户介绍产品更新,并与内部利益相关者分享合作伙伴反馈
• 开拓、入驻并优化新的 API 合作伙伴(技术集成、入驻以及房东/房源的增长)。
• 实现季度目标,根据绩效 KPI、功能采用率和供应获取增长目标衡量成功。
• 深入了解物业管理系统、渠道管理器和中央预订系统的技术集成,以提供有针对性的客户支持
• 与内部利益相关者(产品、技术支持、区域销售、收入运营、法务)建立紧密的工作关系,为关键合作伙伴提供支持并释放增长机会。
• 在外部会议和行业活动中代表 Airbnb,特别是与软件合作伙伴和我们的房东社区互动。
你的专长:
• 10 年以上在全球科技或酒店科技公司担任大客户/连接或技术合作伙伴经理职位的专业经验。
• 世界一流的客户管理经验,并有成功发展和建立成功合作伙伴关系的出色记录。
• 具有酒店科技领域经验、了解 OTA 规范并具备 API 集成经验者优先。
• 具有与外部合作伙伴合作制定并执行销售和营销计划的经验。
• 强大的定量技能,并具备利用数据进行决策的 proven 能力
• 具有与产品、技术、法务、营销、销售运营和赋能团队跨职能合作的经验。
• 有效的时间管理能力,以及在快节奏动态环境中确定优先事项的能力
• 出色的沟通和演示能力,并有信心通过多个渠道与客户互动
• 强大的高管风范,以及有效影响内部和行业内高层领导者并向其进行演示的能力。
• 本地知识——你必须具备在东南亚/印度的扎实运营经验。
• 对 Airbnb、旅行和共享经济充满热情——成为 Airbnb 房东者优先。
我们对包容与归属的承诺:
Airbnb 致力于与尽可能广泛的人才库合作。我们相信多元化的想法能够促进创新和参与,并使我们能够吸引具有创意领导力的人才,并开发最好的产品、服务和解决方案。鼓励所有符合条件的人申请。
合理便利:我们致力于在招聘过程中为残障申请人提供合理便利。如果你需要帮助或便利,请在就某个职位与你联系后告知你的招聘人员。
关于招聘诈骗的说明:诈骗者有时会冒充 Airbnb 招聘人员,从候选人那里骗取钱财或个人信息。对于 Airbnb 的招聘流程,有几件事始终属实:我们的空缺职位发布在 Airbnb 招聘页面 careers.airbnb.com 上,我们的招聘人员仅通过 @ airbnb.com 或 @ ext.airbnb.com 电子邮件地址联系。我们的招聘人员在面试期间绝不会询问你的社会安全号码、银行账户详细信息、护照或支付应用信息。我们也绝不会在面试过程中要求你支付费用、汇款、存入或兑现支票,或购买工作相关设备(例如公司笔记本电脑)。我们鼓励候选人对此类招聘诈骗保持警惕,如果你认为某个人实际上并非隶属于 Airbnb,请不要分享敏感信息。
以上内容由机器翻译自动生成,可能存在错误;投递前请以雇主原文为准。
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职位描述
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
The Community You Will Join:
This role is part of the Key Accounts team at Airbnb who manages the partner relationships with our largest Supply Enterprises & API connectivity software partners.
The Difference You Will Make:
We are looking for an experienced Senior Connectivity Partner Manager to accelerate our API Connectivity Partnerships in the fast-growing territories of Southeast Asia and India . As a member of the Key Accounts team, you will be managing partner relationships with strategic supply partners, including distribution software companies and other IT solutions for Airbnb’s accommodation partners in APAC. You will be responsible for prospecting, contracting, on-boarding and optimizing strategic partnerships to accelerate growth and performance on both sides. You will be reporting to the Regional Key Accounts Lead in APAC.
A Typical Day:
• Own a portfolio of Airbnb’s key partners and act as the key representative for these partners.
• Execute a win-win strategy for your portfolio that drives commercial value to all parties and positions Airbnb as a top strategic partner across all distribution channels.
• Develop strong relationships with executives and decision makers within your API partner portfolio, ensuring that partnerships meet the highest industry standards and that commercial agreements and service-level agreements (SLAs) are consistently met.
• Use data to identify strategic opportunities and launch pilots to drive sales growth
• Conduct regular business reviews, QBRs and formal presentations for internal and external purposes.
• Educate clients on product updates and share partner feedback with internal stakeholders
• Prospect, onboard and optimize new API partners (technical integration, onboarding and growth of hosts/listings).
• Achieve quarterly goals, measure success against performance KPIs, feature adoption and supply acquisition growth targets.
• Develop a deep understanding of technical integrations across Property Management Systems, Channel Managers, and Central Reservation Systems to provide targeted client support
• Build close working relationships with internal stakeholders (Product, Tech Support, Regional Sales, Revenue Operations, Legal) to provide support for key partners and unlock growth opportunities.
• Represent Airbnb in external meetings and industry events, specifically engaging with software partners and our community of hosts.
Your Expertise:
• 10+ years of professional experience in a Key Accounts/Connectivity or Technical Partner Manager role at a global technology or hospitality tech company.
• World-class account management experience with a strong track record of successfully growing and building successful partnerships.
• Experience in the hospitality technology space, knowledge of OTA specifications, and experience with API integrations strongly preferred.
• Experience developing and executing sales and marketing initiatives in collaboration with external partners.
• Strong quantitative skills with a proven ability to leverage data in decision-making
• Experience working cross-functionally with product, tech, legal, marketing, sales operations and enablement teams.
• Effective time management and ability to prioritize in a fast-paced dynamic environment
• Excellent communication and presentation abilities, with confidence in engaging clients across multiple channels
• Strong executive presence and the ability to effectively influence and present to top leaders internally and within the industry.
• Local knowledge - you must have solid operating experience in Southeast Asia/India .
• Passion for Airbnb, travel, and the sharing economy - being an Airbnb host is a plus .
Our commitment to inclusion & belonging:
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.
Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.
A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb’s hiring process: our open roles are posted on Airbnb’s Career’s Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing. We’ll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.