客户关系经理
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Relationship ManagerBrex · San Francisco, California, 美国 · $181k – $226k
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发现指数 67/100，仅依据与该职位一起存储的证据计算。
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- 雇主官方来源+15
- 已披露薪资+15
- 稀有职位+11
- 公司来源健康度+8
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职位描述
机器翻译为什么加入我们
Brex 是智能金融平台，帮助公司在 200 多个市场中更明智地支出、更快速地行动。通过将全球企业卡和银行服务与直观的支出管理、账单支付和差旅软件相结合，Brex 使创始人和财务团队能够加速运营、获得实时可见性并轻松控制支出。Brex 的 AI 原生自动化和世界级服务为客户消除了手动费用和会计任务，让他们能够专注于最重要的事情。成千上万家全球顶尖公司都在使用 Brex，包括 DoorDash、Coinbase、Robinhood、Zoom、Plaid、Reddit 和 SeatGeek。
在 Brex 工作，你可以突破自己的极限、挑战现状，并与业内最聪明的人才合作。我们致力于打造多元化的团队和包容的文化，并相信你的潜力只应受限于你的梦想有多大。我们通过为你提供职业成长所需的工具、资源和支持，让这一切成为现实。
Brex 的销售团队
GTM 团队是 Brex 收入背后的驱动力，我们团队的每一位成员都直接影响我们的利润。我们专注于创造新机会、获取新客户，并与现有客户建立更牢固的关系。我们制胜的文化认可团队的重大胜利，也庆祝个人的成就。我们确保顶尖表现者得到认可，并打造了一个有竞争力的环境来激励和团结团队。
你将做什么
作为我们初创企业团队的关系经理，你通过提供必要的资源、指导和支持，在我们现有初创企业客户的成功和满意度方面发挥关键作用。该职位要求出色的沟通和人际交往能力、对 Brex 产品的深入了解、对初创企业生态系统的理解，以及帮助创业者和财务领导者实现目标的热情。
你将在哪里工作
该职位将设在我们的旧金山或纽约市办公室。我们采用混合办公环境，结合了
岗位职责
作为我们初创企业团队的关系经理，您通过提供必要的资源、指导和支持，在现有初创企业客户的成功和满意度方面发挥着关键作用。该职位要求出色的沟通和人际交往能力、对Brex产品的深入了解、对初创企业生态系统的理解，以及帮助创业者和财务负责人实现目标的热情。
工作地点
该职位将常驻我们的旧金山或纽约市办公室。我们采用混合办公模式，将办公室工作的活力与人际联系和居家办公的福利与灵活性相结合。我们目前要求每周至少三天在办公室协同工作：周一、周三和周四。作为福利，我们每年还提供最多四周的完全远程工作！
• 管理约200家公司的投资组合（种子轮至B+轮），作为创始人、CFO和幕僚长的首要联系人。
• 深入了解每位客户的财务状况、融资状态和增长轨迹，以主动识别并把握机会。
• 通过严格的Salesforce规范管理和熟练使用Vitally、Gong、Scratchpad、HEX、Looker和LogRocket等工具，保持卓越的运营水平。
• 通过主动扩展产品推动净收入留存率（NRR），包括信用卡使用率、增加银行存款、采用账单支付、发票和差旅产品。
• 通过战略性定位Brex的银行和资金管理解决方案，在融资轮次中获取新资金，引领存款获取。
• 执行竞争防御策略以保护您的业务组合，培养建立在信任而非简单现金激励之上的关系。
• 通过与跨职能团队的战略协作，为客户提供最优解决方案、产品和服务。
• 优先重视实地参与，通过面对面会议和接触点与客户进行面对面互动。
• 管理活动策划，每月至少举办一次客户活动，如私密晚宴、健身课程或其他精心策划的体验。
任职要求
• 4年以上关系管理、客户管理、销售、合作伙伴或类似岗位的经验，最好是在创业或金融生态系统、saas或银行业。
• 在竞争激烈的销售环境中持续超额完成配额并实现顶尖业绩的记录。
• 出色的沟通和人际交往能力，能够与多元化的利益相关者建立并维护关系。
• 积极主动、结果导向的思维方式，能够独立工作并作为团队的一员。
• 强大的组织和项目管理能力，能够同时处理多项任务并有效排定优先级。
• 能够分析数据和指标，以推动明智的决策和策略。
• 对创业生态系统有深入的了解。
福利待遇
Brex 是智能金融平台，使公司能够在 200 多个市场中更明智地支出、更快速地行动。通过将全球企业卡和银行服务与直观的支出管理、账单支付和差旅软件相结合，Brex 使创始人和财务团队能够加速运营、获得实时可见性并轻松控制支出。Brex 的 AI 原生自动化和世界级服务为客户消除了手动费用和会计任务，使他们能够专注于最重要的事情。数以万计的世界顶级公司在 Brex 上运行，包括 DoorDash、Coinbase、Robinhood、Zoom、Plaid、Reddit 和 SeatGeek。
在 Brex 工作让你能够突破极限、挑战现状，并与行业内一些最聪明的人才合作。我们致力于打造多元化的团队和包容的文化，并相信你的潜力只应受限于你能梦想多大。我们通过为你提供成长职业所需的工具、资源和支持，使这一目标成为现实。
Brex 的销售
GTM 团队是 Brex 收入背后的驱动力，我们团队的每一位成员都直接影响我们的底线。我们专注于创造新机会、获取新客户，并与现有客户建立更牢固的关系。我们获胜的文化认可团队的重大胜利，并庆祝个人成就。我们确保顶尖表现者得到认可，并建立了竞争环境来激励和团结团队。
该职位的预期 OTE 范围为 $181,000 - $226,000。起薪将取决于多种因素，包括候选人的地点、技能、经验、市场需求和内部薪酬公平性。此处列出的 OTE 数字包括基本工资和佣金，这些可能因绩效而获得或无法获得。根据所提供的职位，股权和其他形式的薪酬可能作为总薪酬方案的一部分提供。 请注意，求职者可能会成为恶意行为者针对的目标，以获取个人数据。Brex 招聘人员只会通过 LinkedIn 或带有 brex.com 域名的电子邮件联系。任何声称来自 Brex 但通过其他来源的联系都应被忽略。
以上内容由机器翻译自动生成，可能存在错误；投递前请以雇主原文为准。
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职位描述
Why join us
Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek.
Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.
Sales at Brex
The GTM team is the driving factor behind revenue for Brex and every member of our team directly affects our bottom line. We focus on generating new opportunities, acquiring new customers, and building even stronger relationships with our current customers. Our winning culture recognizes big team wins and celebrates individual accomplishments. We ensure that top performers are recognized and have built a competitive environment to motivate and unify the team.
What you’ll do
As a Relationship Manager for our Startups team, you play a pivotal role in the success and satisfaction of our existing Startup clients by providing the necessary resources, guidance and support. This role requires excellent communication and interpersonal skills, a deep knowledge of Brex products, an understanding of the startup ecosystem and a passion for helping entrepreneurs and finance leaders achieve their goals.
Where you'll work
This role will be based in our San Francisco or New York City office. We are a hybrid environment that combines the energy and connections of
岗位职责
As a Relationship Manager for our Startups team, you play a pivotal role in the success and satisfaction of our existing Startup clients by providing the necessary resources, guidance and support. This role requires excellent communication and interpersonal skills, a deep knowledge of Brex products, an understanding of the startup ecosystem and a passion for helping entrepreneurs and finance leaders achieve their goals.
Where you'll work
This role will be based in our San Francisco or New York City office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week: Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!
• Manage a portfolio of approximately 200 companies (Seed through Series B+), serving as the primary point of contact for founders, CFOs, and Chiefs of Staff.
• Maintain deep awareness of each client's financial health, funding status, and growth trajectory to identify and address opportunities proactively.
• Uphold operational excellence through rigorous Salesforce hygiene and proficiency in tools such as Vitally, Gong, Scratchpad, HEX, Looker and LogRocket.
• Drive Net Revenue Retention (NRR) through the proactive expansion of products, including credit card utilization, growing banking deposits, adoption of bill pay, invoicing and travel products.
• Lead deposit acquisition by capturing fresh capital during financing rounds through the strategic positioning of Brex's banking and treasury solutions.
• Execute competitive defense strategies to protect your book of business, cultivating relationships built on trust rather than simple cash incentives.
• Partner through strategic collaboration with cross-functional teams to deliver optimal solutions, products, and services to our clients.
• Prioritize field engagement by targeting in-person interactions with customers by having in-person meetings and touch points.
• Manage event curation by hosting at least one monthly client event, such as intimate dinners, workout sessions, or other curated experiences.
任职要求
• 4+ years of experience in relationship management, account management, sales, partnerships, or a similar role, preferably within the startup or finance ecosystem or saas or banking industry.
• Consistent record of exceeding quota and delivering top performance in competitive sales environments.
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with diverse stakeholders.
• Proactive and results-oriented mindset, with the ability to work independently and as a part of a team.
• Strong organizational and project management skills, with the ability to multitask and prioritize effectively.
• Ability to analyze data and metrics to drive informed decisions and strategies.
• Strong understanding of the startup ecosystem.
福利待遇
Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek.
Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.
Sales at Brex
The GTM team is the driving factor behind revenue for Brex and every member of our team directly affects our bottom line. We focus on generating new opportunities, acquiring new customers, and building even stronger relationships with our current customers. Our winning culture recognizes big team wins and celebrates individual accomplishments. We ensure that top performers are recognized and have built a competitive environment to motivate and unify the team.
The expected OTE range for this role is $181,000 - $226,000. The starting wage will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. The OTE figure listed here includes base salary and commissions, which may or may not be earned depending on performance. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package. Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a brex.com domain. Any outreach claiming to be from Brex via other sources should be ignored.