绩效与人才规划项目经理
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Program Manager, Performance and Talent PlanningStripe · US-Remote · compensation and benefits
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职位描述
机器翻译我们是谁
关于 Stripe
Stripe 是一个面向企业的金融基础设施平台。数百万家公司——从全球最大的企业到最有抱负的初创公司——都在使用 Stripe 来接受付款、增长收入并加速新的商业机会。我们的使命是提升互联网的 GDP，而我们还有大量工作要做。这意味着，你有机会在从事职业生涯中最重要的工作的同时，让全球经济触手可及。
关于团队
绩效与人才规划团队隶属于 Stripe 更广泛的人才与发展组织。我们塑造 Stripes 如何发展职业生涯并发挥最佳表现。
我们构建项目、系统和洞察，帮助管理者打造强大的团队，帮助领导者为未来做规划，并为 Stripes 提供清晰的成长机会。我们的工作涵盖绩效、人才规划、职业发展、继任以及组织洞察。我们的目标是让 Stripe 成为这样一个地方：优秀人才能够建立持久的职业生涯并产生超常影响。
你将做什么
在这个职位中，你将帮助把 Stripe 的绩效与人才理念转化为可规模化、全球化的体验。你将与 People Products、People Insights、Employee Relations、People Partners 以及其他合作团队协作，设计对用户清晰、在运营上可持续，并与 Stripe 未来需求一致的项目和系统。你将在所有工作中带入产品思维，从数据驱动的问题陈述、定性与定量信号、对端到端用户体验的理解、迭代式设计流程，以及对持续改进的执着开始。你将能够自如地跨时区工作，并应对相互竞争的观点、不完整的信息和紧急优先事项。
日常工作一瞥
你的一天从查看 Slack 中的议程开始，或让你的 AI 代理总结正在进行的工作和优先事项。在 People Products、Manager Enablement 和 M&A Transitions 的多个工作流会议中，你精力充沛，并查看跨时区队友的隔夜更新。都柏林的同事分享了反馈，推动发布计划继续前进；而墨尔本的队友则提出了深思熟虑的问题：新的绩效流程将如何整合进他们用于年度人才规划的现有报告能力中。
这些问题正是你所重视的那类挑战。它们推动你以用户优先的思维来构建，预判下游影响，并在风险出现之前加以缓解。你借鉴整个组织的专业知识，同时平衡整合全球视角、设计无缝的端到端体验，以及协调跨相互关联团队工作的责任
岗位职责
在这个职位中，你将帮助把 Stripe 的绩效与人才理念转化为可规模化、全球化的体验。你将与 People Products、People Insights、Employee Relations、People Partners 以及其他合作团队协作，设计对用户清晰、在运营上可持续，并与 Stripe 未来需求一致的项目和系统。你将在所有工作中带入产品思维，从数据驱动的问题陈述、定性与定量信号、对端到端用户体验的理解、迭代式设计流程，以及对持续改进的执着开始。你将能够自如地跨时区工作，并应对相互竞争的观点、不完整的信息和紧急优先事项。
日常工作一瞥
你的一天从查看 Slack 中的议程开始，或让你的 AI 代理总结正在进行的工作和优先事项。在 People Products、Manager Enablement 和 M&A Transitions 的多个工作流会议中，你精力充沛，并查看跨时区队友的隔夜更新。都柏林的同事分享了反馈，推动发布计划继续前进；而墨尔本的队友则提出了深思熟虑的问题：新的绩效流程将如何整合进他们用于年度人才规划的现有报告能力中。
这些问题正是你所重视的那类挑战。它们推动你以用户优先的思维来构建，预判下游影响，并在风险出现之前加以缓解。你借鉴整个组织的专业知识，同时平衡整合全球视角、设计无缝的端到端体验，以及协调跨相互关联团队工作的责任。一个新的问题激发新的连接，你很快识别出另一位应被纳入项目下一阶段的利益相关者。
随着一天推进，跨职能合作伙伴的更新显示多个方面都在稳步进展，但有一个关键领域停滞不前。与其等到下周的会议，你立即升级处理，以保持势头并降低项目时间线风险。你以这项工作复杂性、同事的好奇心与协作精神，以及每天继续构建、解决问题和创新的机会所带来的能量结束这一天。
• 推动并扩展 Stripe 的绩效理念与实践。设计并改进绩效体验，帮助 Stripes 理解期望、通过反馈成长，并做出有意义的贡献。
• 演进绩效与人才工具。与 People Products 及跨职能利益相关者合作，将项目需求转化为可规模化的系统、流程和用户旅程。
• 加强职业成长与人才投入。帮助塑造项目、机制和洞察，以支持职业发展、人才规划、继任，以及随着公司成长对 Stripe 人才的审慎投入。
• 领导复杂的跨职能工作流。在全球利益相关者之间建立一致性；尽早暴露风险和依赖关系；在模糊环境中取得进展；并快速解除关键决策的阻塞。
• 利用洞察改善结果。定义清晰的问题陈述，收集定性和定量数据，并利用这些洞察来优化战略、项目和执行。
任职要求
你是一位系统思考者，能够将项目或产品体验的细节与更广泛的组织背景联系起来。你因模糊性和复杂性而充满能量，并擅长为工作带来恰到好处的结构、清晰度和强劲势头。你建立可信赖的关系，直接而深思熟虑地沟通，并以速度在团队之间建立问责机制。
最低要求
• 10+ 年构建并扩展全球 People 或 HR 体验的经验，并具备流程以及产品或系统设计方面的经验
• 在快节奏、模糊环境中领导复杂项目的经验，这些环境要求高度主人翁意识和跨职能问题解决能力。
• 强大的系统思维：能够理解人员、流程、工具、政策与组织决策如何随着时间相互影响，以及如何使用 AI 工具增强工作流和流程。
• 已证明能够建立持久、可信赖的利益相关者关系；跨层级和职能有效沟通；并建立清晰的决策与问责机制。
• 有纪律的问题解决方法。你从“为什么”开始，定义并完善植根于定量和定性数据的问题陈述，并持续追问“这是否是在正确时间要解决的正确问题？”
• 高度主动性和良好判断力。你识别机会或风险，快速采取行动，并在进展受阻时深思熟虑地升级处理。
• 与 Stripe 的运营原则“痴迷于人才”深度一致。你相信人才是 Stripe 最大的解锁之一：吸引卓越人才，创造让他们茁壮成长的环境，构建支持成长的系统，并认可有意义的贡献。
• 好奇心与谦逊。你是一位持续学习者，先理解再行动，欢迎来自多种来源的想法，并愿意在新证据表明有更好路径时改变方向。
• 10+ 年跨越多元化 People 项目组合的经验：人才管理、组织发展、领导力和/或高管发展、项目与人才运营，以及薪酬与福利
• 在高速增长环境中的 People 产品设计与管理经验，具备快速迭代周期、不断变化的优先事项，以及持续不断的功能请求和待办事项
• 领导高管层人才讨论并影响 People 战略的经验与卓越表现，兼具谦逊、好奇心与沉稳气场
以上内容由机器翻译自动生成，可能存在错误；投递前请以雇主原文为准。
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职位描述
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a significant amount of work ahead. That means you have an opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
The Performance and Talent Planning team is part of Stripe’s broader Talent and Development organization. We shape how Stripes grow their careers and do their best work.
We build the programs, systems, and insights that help managers develop strong teams, help leaders plan for the future, and give Stripes clear opportunities to grow. Our work spans performance, talent planning, career development, succession, and organizational insights. Our goal is to make Stripe a place where talented people can build lasting careers and have an outsized impact.
What you’ll do
In this role, you will help translate Stripe’s performance and talent philosophy into scalable, global experiences. You will work across People Products, People Insights, Employee Relations, People Partners and other partner teams to design programs and systems that are clear for users, operationally durable, and aligned with Stripe’s future needs. You will bring a product mindset to all you do, starting with data driven problem statements, qualitative and quantitative signals, an understanding of the end-to-end user experience, an iterative design process, and an obsession with continuous improvement over time. You will be comfortable operating across time zones and navigating competing perspectives, incomplete information, and urgent priorities.
A Day in the Life
You start your day by reviewing your agenda in Slack or asking your AI agent to summarize ongoing work and priorities. Energized by a mix of workstream meetings across People Products, Manager Enablement, and M&A Transitions, you check overnight updates from teammates across time zones. Colleagues in Dublin have shared feedback that keeps the launch plan moving, while teammates in Melbourne have raised thoughtful questions about how a new performance process will integrate into the existing reporting capabilities they rely on for annual talent planning.
These questions are exactly the kind of challenge you value. They push you to build with a user-first mindset, anticipate downstream impacts, and mitigate risks before they emerge. You draw on expertise from across the organization while balancing the responsibility of integrating global perspectives, designing seamless end-to-end experiences, and coordinating work across interconn
岗位职责
In this role, you will help translate Stripe’s performance and talent philosophy into scalable, global experiences. You will work across People Products, People Insights, Employee Relations, People Partners and other partner teams to design programs and systems that are clear for users, operationally durable, and aligned with Stripe’s future needs. You will bring a product mindset to all you do, starting with data driven problem statements, qualitative and quantitative signals, an understanding of the end-to-end user experience, an iterative design process, and an obsession with continuous improvement over time. You will be comfortable operating across time zones and navigating competing perspectives, incomplete information, and urgent priorities.
A Day in the Life
You start your day by reviewing your agenda in Slack or asking your AI agent to summarize ongoing work and priorities. Energized by a mix of workstream meetings across People Products, Manager Enablement, and M&A Transitions, you check overnight updates from teammates across time zones. Colleagues in Dublin have shared feedback that keeps the launch plan moving, while teammates in Melbourne have raised thoughtful questions about how a new performance process will integrate into the existing reporting capabilities they rely on for annual talent planning.
These questions are exactly the kind of challenge you value. They push you to build with a user-first mindset, anticipate downstream impacts, and mitigate risks before they emerge. You draw on expertise from across the organization while balancing the responsibility of integrating global perspectives, designing seamless end-to-end experiences, and coordinating work across interconnected teams. A new question sparks a new connection, and you quickly identify another stakeholder who should be brought into the next phase of the program.
As the day progresses, updates from cross-functional partners show steady progress across multiple fronts, but one critical area stalls. Rather than waiting for next week's meeting, you escalate immediately to keep momentum high and de-risk the program timeline. You end the day energized by the complexity of the work, the curiosity and collaboration of your colleagues, and the opportunity to continue to build, solve, and innovate every day.
• Drive and scale Stripe’s performance philosophy and practices. Design and improve performance experiences that help Stripes understand expectations, grow through feedback, and make meaningful contributions.
• Evolve performance and talent tooling. Partner with People Products and cross-functional stakeholders to translate program needs into scalable systems, processes, and user journeys.
• Strengthen career growth and talent investment. Help shape the programs, mechanisms, and insights that enable career development, talent planning, succession, and thoughtful investment in Stripe’s people as the company grows.
• Lead complex, cross-functional workstreams. Build alignment among global stakeholders; surface risks and dependencies early; make progress in ambiguous environments; and unblock critical decisions quickly.
• Use insights to improve outcomes. Define clear problem statements, gather qualitative and quantitative data, and use those insights to refine strategy, programs, and execution.
任职要求
You are a systems thinker who can connect the details of a program or product experience to the broader organizational context. You are energized by ambiguity and complexity, and thrive in bringing just enough structure, clarity, and strong momentum to the work. You build trusted relationships, communicate directly and thoughtfully, and create accountability across teams, with speed.
Minimum requirements
• 10+ years of experience building and scaling global People or HR experiences, with experience across both process and product or systems design
• Experience leading complex programs in fast-paced, ambiguous environments where high ownership and cross-functional problem solving are expected.
• Strong systems thinking: the ability to understand how people, processes, tools, policies, and organizational decisions influence one another over time and how to augment workflows and processes using AI tools.
• A demonstrated ability to build enduring, trusted stakeholder relationships; communicate effectively across levels and functions; and establish clear decision-making and accountability mechanisms.
• A disciplined approach to problem solving. You begin with the “why,” define and refine problem statements steeped in both quantitative and qualitative data, and continuously ask “is this the right problem to solve, at the right time?”
• High agency and sound judgment. You identify opportunities or risks, take action quickly, and escalate thoughtfully when progress is blocked.
• Deep alignment with Stripe’s Operating Principle, Obsess over Talent. You believe that people are one of Stripe’s greatest unlocks: attracting exceptional talent, creating environments where they can thrive, building systems that support growth, and recognizing meaningful contributions.
• Curiosity and humility. You are a continuous learner who seeks to understand before acting, welcomes ideas from many sources, and is willing to change course when new evidence suggests a better path.
• 10+ years of experience across a diverse portfolio of People programs: talent management, organizational development, leadership and/or executive development, program and talent operations, and compensation and benefits
• People product design and management experience in high growth environments with fast iterative cycles, changing priorities, and a steady stream of feature requests and backlog
• Experience and excellence leading executive level talent discussions that influence People strategy, with humility, curiosity, and a grounded presence