硬件产品经理
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Product Manager, HardwareStripe · San Francisco, Seattle
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职位描述
机器翻译我们是谁
关于 Stripe
Stripe 是一个面向企业的金融基础设施平台。数百万家公司——从全球最大的企业到最有抱负的初创公司——都在使用 Stripe 来接受付款、增长收入并加速新的商业机会。我们的使命是提升互联网的 GDP，而我们面前还有大量工作要做。这意味着，在你职业生涯中最重要的工作中，你将拥有一个前所未有的机会，让全球经济触手可及。
关于团队
Stripe Terminal 帮助企业将其线上业务延伸到实体世界。我们的使命是让企业接受线下付款变得像 Stripe 让企业接受线上付款一样简单。
Terminal 提供一个集成的线下支付平台，涵盖软件、支付处理、设备机群管理和硬件。我们的硬件产品组合包括 Stripe 设计的读卡器和配件，以及来自第三方硬件合作伙伴的设备。这些产品共同使企业能够在广泛的使用场景、国家和运营环境中，构建可靠且差异化的线下支付体验。
你将做什么
我们正在寻找一位经验丰富的产品经理，来构建 Terminal 硬件产品组合的战略、开发和扩展。该职位将同时负责第一方和第三方硬件，帮助定义支撑 Terminal 的设备、配件和合作伙伴生态系统的多年路线图。
你将与硬件工程、固件和软件工程、设计、运营、物流、合作伙伴关系、销售、财务、法务以及区域团队紧密合作。这是一个高度跨职能的职位，适合能够将客户需求、技术约束、业务战略以及跨用户体验、设备能力、成本、质量、可靠性、供应和上市时间的执行连接起来的人。
职责
• 制定并执行 Terminal 硬件的多年战略和路线图，涵盖 Stripe 自研设备、第三方设备、配件和新兴形态。
• 就 Stripe 应在何处自研、合作或扩展其硬件产品组合形成清晰观点，以应对客户需求、竞争差距和全球市场机会。
• 定义产品需求、用户旅程
岗位职责
我们正在寻找一位经验丰富的产品经理，来构建 Terminal 硬件产品组合的战略、开发和扩展。该职位将同时负责第一方和第三方硬件，帮助定义支撑 Terminal 的设备、配件和合作伙伴生态系统的多年路线图。
你将与硬件工程、固件和软件工程、设计、运营、物流、合作伙伴关系、销售、财务、法务以及区域团队紧密合作。这是一个高度跨职能的职位，适合能够将客户需求、技术约束、业务战略以及跨用户体验、设备能力、成本、质量、可靠性、供应和上市时间的执行连接起来的人。
• 制定并执行 Terminal 硬件的多年战略和路线图，涵盖 Stripe 自研设备、第三方设备、配件和新兴形态。
• 就 Stripe 应在何处自研、合作或扩展其硬件产品组合形成清晰观点，以应对客户需求、竞争差距和全球市场机会。
• 为端到端硬件产品定义产品需求、用户旅程和验收标准，覆盖从概念到验证、发布以及发布后迭代的全过程。
• 与硬件、固件、软件和质量工程团队合作，指导开发并交付高质量的设备体验。
• 与外部 OEM、ODM 和技术合作伙伴合作，评估产品能力、定义联合路线图、解决技术问题并交付硬件。
• 领导 Terminal 第三方硬件产品组合的持续全球扩展，包括设备可用性、本地支付方式支持、认证、分销、定价和上市准备。
• 制定并领导对其他第三方硬件供应商的评估流程，并为新的设备类别、配件、连接性和专业使用场景构建商业案例。
• 直接与 Terminal 用户、销售团队和合作伙伴互动，以了解线下支付工作流程、产品差距以及改善设备体验的机会。
• 为硬件产品和合作伙伴关系建立成功指标，利用客户反馈、采用情况、设备可靠性、支持信号和财务表现来指导决策。
• 向跨职能合作伙伴和 Stripe 领导层清晰传达产品战略、优先级、风险和权衡，并偶尔前往合作伙伴现场或 Stripe 办公室出差，包括亚太地区。
任职要求
我们正在寻找符合该职位最低要求的人选。如果你符合这些要求，我们鼓励你申请。优先资格是加分项，而非必需条件。
最低要求
• 5 年以上产品管理经验，或同等领导复杂技术产品的经验。
• 已证明成功地将实体硬件、联网设备、嵌入式产品、支付设备、消费电子产品或类似复杂产品从概念推进到发布。
• 有为技术产品定义并推动产品战略、路线图、需求、优先级排序和上市计划的经验。
• 有与硬件、固件和软件工程团队紧密合作的经验，并能够在技术产品和架构讨论中可信地参与。
• 在客户体验、技术可行性、可靠性、质量、成本、供应和上市时机之间权衡时具备出色判断力。
• 有硬件产品开发和制造流程经验，包括原型开发、验证、量产准备和持续生命周期管理。
• 有与外部供应商、制造商、OEM、ODM 或其他战略技术合作伙伴合作的经验。
• 以客户为中心且具分析性的产品开发方法，并有领导跨职能项目、促成一致以及使用证据设定优先级和衡量结果的经验。
• 有支付、商务平台、销售点系统或线下支付方面的经验。
• 有管理同时包含第一方产品和第三方合作伙伴产品的产品组合的经验。
• 有采购、供应链风险、设备定价、单位经济和全球分销方面的经验。
• 有支付设备认证、本地支付方式、无障碍要求、连接性或受监管硬件环境方面的经验。
• 有在国际市场发布产品的经验，或具备电气工程、计算机科学或相关领域的技术背景。
以上内容由机器翻译自动生成，可能存在错误；投递前请以雇主原文为准。
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职位描述
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
Stripe Terminal helps businesses extend their online presence into the physical world. Our mission is to make it as easy for businesses to accept in-person payments as Stripe has made it to accept payments online.
Terminal provides an integrated in-person payments platform spanning software, payment processing, device fleet management, and hardware. Our hardware portfolio includes Stripe-designed readers and accessories as well as devices from third-party hardware partners. Together, these products enable businesses to build reliable, differentiated in-person payment experiences across a broad range of use cases, countries, and operating environments.
What you’ll do
We’re looking for an experienced Product Manager to build the strategy, development, and expansion of Terminal’s hardware portfolio. This role will work across both first-party and third-party hardware, helping define the multi-year roadmap for the devices, accessories, and partner ecosystem that power Terminal.
You will partner closely with hardware engineering, firmware and software engineering, design, operations, logistics, partnerships, sales, finance, legal, and regional teams. This is a highly cross-functional role for someone who can connect customer needs, technical constraints, business strategy, and execution across user experience, device capabilities, cost, quality, reliability, supply, and time to market.
Responsibilities
• Set and execute a multi-year strategy and roadmap for Terminal hardware across Stripe-built devices, third-party devices, accessories, and emerging form factors.
• Develop a clear point of view on where Stripe should build, partner, or expand its hardware portfolio to address customer needs, competitive gaps, and global market opportunities.
• Define product requirements, user jo
岗位职责
We’re looking for an experienced Product Manager to build the strategy, development, and expansion of Terminal’s hardware portfolio. This role will work across both first-party and third-party hardware, helping define the multi-year roadmap for the devices, accessories, and partner ecosystem that power Terminal.
You will partner closely with hardware engineering, firmware and software engineering, design, operations, logistics, partnerships, sales, finance, legal, and regional teams. This is a highly cross-functional role for someone who can connect customer needs, technical constraints, business strategy, and execution across user experience, device capabilities, cost, quality, reliability, supply, and time to market.
• Set and execute a multi-year strategy and roadmap for Terminal hardware across Stripe-built devices, third-party devices, accessories, and emerging form factors.
• Develop a clear point of view on where Stripe should build, partner, or expand its hardware portfolio to address customer needs, competitive gaps, and global market opportunities.
• Define product requirements, user journeys, and acceptance criteria for end-to-end hardware products from concept through validation, launch, and post-launch iteration.
• Partner with hardware, firmware, software, and quality engineering teams to guide development and deliver high-quality device experiences.
• Work with external OEM, ODM, and technology partners to evaluate product capabilities, define joint roadmaps, resolve technical issues, and deliver hardware.
• Lead the continued global expansion of Terminal’s third-party hardware portfolio, including device availability, local payment-method support, certifications, distribution, pricing, and launch readiness.
• Develop and lead the evaluation process for additional third-party hardware providers and build business cases for new device categories, accessories, connectivity, and specialized use cases.
• Engage directly with Terminal users, sales teams, and partners to understand in-person payments workflows, product gaps, and opportunities to improve the device experience.
• Establish success metrics for hardware products and partnerships, using customer feedback, adoption, device reliability, support signals, and financial performance to inform decisions.
• Communicate product strategy, priorities, risks, and trade-offs clearly to cross-functional partners and Stripe leadership, traveling occasionally to partner sites or Stripe offices, including APAC.
任职要求
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
• 5+ years of product management experience or equivalent experience leading complex technology products.
• Demonstrated success shipping physical hardware, connected devices, embedded products, payments devices, consumer electronics, or similarly complex products from concept through launch.
• Experience defining and driving product strategy, roadmaps, requirements, prioritization, and launch plans for technical products.
• Experience partnering closely with hardware, firmware, and software engineering teams and the ability to participate credibly in technical product and architecture discussions.
• Strong judgment in navigating trade-offs across customer experience, technical feasibility, reliability, quality, cost, supply, and launch timing.
• Experience with hardware product-development and manufacturing processes, including prototype development, validation, production readiness, and sustaining lifecycle management.
• Experience working with external vendors, manufacturers, OEMs, ODMs, or other strategic technology partners.
• A customer-focused and analytical approach to product development, with experience leading cross-functional programs, creating alignment, and using evidence to set priorities and measure outcomes.
• Experience in payments, commerce platforms, point-of-sale systems, or in-person payments.
• Experience managing a portfolio that includes both first-party products and third-party partner products.
• Experience with sourcing, supply-chain risk, device pricing, unit economics, and global distribution.
• Experience with payment-device certifications, local payment methods, accessibility requirements, connectivity, or regulated hardware environments.
• Experience launching products internationally or a technical background in electrical engineering, computer science, or a related field.