支付风险分析师 I
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Payments Risk Analyst ICoinbase · Manila, 菲律宾
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职位描述
机器翻译准备好从事你职业生涯中最具影响力的工作了吗？在 Coinbase，我们对增加经济自由的使命毫不妥协。标准很高，环境紧张，而我们喜欢这样。这里不适合安于现状的人，而是一个让你突破自我认知极限的地方。如果你准备好与那些拒绝满足于“足够好”的人一起构建金融的未来，那么这里就是你的归属。Coinbase 是一家远程优先、但并非仅限远程的公司。预计每季度会聚在一起进行名为“surges”的高强度线下工作会议。了解更多关于在 Coinbase 工作的信息。
作为支付风险团队的支付风险分析师 I，你将成为 Coinbase 全公司支付欺诈的第一道防线。该团队负责审查升级账户、识别欺诈模式，并加强保护数百万客户免受拒付、ACH 滥用、电汇争议和账户接管影响的控制措施。你将负责端到端的欺诈调查，提供能够强化我们检测逻辑的洞察，并推动流程改进，以大规模降低风险敞口。
岗位职责
• 负责对升级客户账户进行详细调查，以识别并缓解支付欺诈风险，包括拒付、ACH 退回、电汇争议和账户接管。
• 分析支付活动中的欺诈趋势和模式，向支付风险领导层提供可执行的洞察，以提高检测准确性。
• 与支付风险调查团队合作，就规则表现和风险逻辑提供反馈，强化我们的自动化防御。
• 通过识别工作流程低效环节并建议变更来推动流程改进，以降低风险敞口并提高运营吞吐量。
• 支持审查流程的开发和文档化，以随着交易量增长扩展运营效率。
所需技能和经验：
• 1 年以上金融服务、金融科技或电子商务领域的支付风险、欺诈分析或风险运营经验，并具有欺诈案件调查的实际负责经验。
• 具有支付系统（ACH、电汇、卡网络）和欺诈检测方法的实操经验，包括拒付管理和争议解决工作流程。
• 具备经证实的调查能力，能够从账户级数据中识别欺诈模式、根本原因和系统性漏洞。
• 熟悉区块链分析工具或加密货币欺诈趋势（或具备在技术领域快速上手的能力）。
• 负责任地使用生成式 AI，保持人工监督，以交付可供业务使用的成果，并推动工作流程效率、成本和质量的可衡量改进。
工作要求：100% 办公室办公
P77606
薪酬透明度通知：该职位的目标年度基本工资范围如下所述。总薪酬还可能包括奖金资格和福利（包括医疗、牙科和视力）。
年度基本工资范围（不含奖金）： ₱664,350 — ₱664,350 PHP
• 申请限制：候选人在 6 个月内最多可提交 3 份申请。
• 平等机会雇主：Coinbase 是平等机会雇主。所有合格申请人都会获得录用考虑，不因种族、肤色、宗教、性别、性取向、性别认同、国籍、残疾、受保护退伍军人身份或遗传信息而受到歧视。有犯罪历史的申请人将根据适用的联邦、州和地方法律予以考虑。
• 美国申请人：查看员工权利、了解你的权利和 E-Verify 参与通知。
• 便利安排：如果你是残障人士且需要合理便利安排，请将你的请求和联系信息发送至 accommodations[at]coinbase.com。需要屏幕阅读技术？点击此处下载免费的兼容屏幕阅读器并查看教程。
• 数据隐私与仲裁：提交申请即表示你同意我们的候选人隐私通知。美国申请人：提交申请即表示你同意争议仲裁。
以上内容由机器翻译自动生成，可能存在错误；投递前请以雇主原文为准。
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职位描述
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase .
As a Payments Risk Analyst I on the Payments Risk team, you'll serve as the first line of defense against payments fraud across Coinbase. This team reviews escalated accounts, identifies fraud patterns, and strengthens the controls that protect millions of customers from chargebacks, ACH abuse, wire disputes, and account takeovers. You'll own end-to-end fraud investigations, surface insights that sharpen our detection logic, and drive process improvements that reduce risk exposure at scale.
岗位职责
• Own detailed investigations of escalated customer accounts to identify and mitigate payments fraud risks, including chargebacks, ACH returns, wire disputes, and account takeovers.
• Analyze fraud trends and patterns in payment activities, delivering actionable insights to Payments Risk leadership that improve detection accuracy.
• Partner with the Payments Risk investigations team to provide feedback on rule performance and risk logic, strengthening our automated defenses.
• Drive process improvements by identifying workflow inefficiencies and recommending changes that reduce risk exposure and increase operational throughput.
• Support the development and documentation of review processes to scale operational efficiency as transaction volumes grow.
Required Skills and Experience:
• 1+ years of experience in payments risk, fraud analysis, or risk operations within financial services, fintech, or e-commerce, with demonstrated ownership of fraud case investigations.
• Hands-on experience with payments systems (ACH, wire, card networks) and fraud detection methodologies, including chargeback management and dispute resolution workflows.
• Proven investigative ability to identify fraud patterns, root causes, and systemic vulnerabilities from account-level data.
• Familiarity with blockchain analytics tools or cryptocurrency fraud trends (or demonstrated ability to ramp quickly in technical domains).
• Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.
Work Requirement: 100% Work from Office
P77606
Pay Transparency Notice: The target annual base salary for this position can range as detailed below. Total compensation may also include bonus eligibility and benefits (including medical, dental, and vision).
Annual base salary range (excluding bonus): ₱664,350 — ₱664,350 PHP
• Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period.
• Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
• US Applicants: View Employee Rights , Know Your Rights , and E-Verify Notice of Participation.
• Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial .
• Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice . US applicants: By submitting your application, you agree to Arbitration of Disputes .