支付合作伙伴经理，房东付款
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Payments Partnerships Manager, Host PayoutsAirbnb · 美国
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职位描述
机器翻译Airbnb 诞生于 2007 年，当时两位房东在旧金山的家中接待了三位房客，此后已发展到超过 500 万名房东，在全球几乎每个国家接待了超过 20 亿次房客入住。每天，房东们提供独特的住宿和体验，让房客能够以更真实的方式与社区建立联系。
你将加入的社区：
Airbnb 正在重新定义全球的住宿和旅行方式。我们正在为世界各地的房东和房客社区创造高度本地化、个性化和真实的体验。我们的平台每年连接数百万人，并推进我们的使命：创造一个任何人都能属于任何地方的世界。
为了支撑全球 Airbnb 社区，我们正在构建一个世界级的支付平台——该平台目前支持 191 个国家、63 种货币，连接数十家支付服务商和银行，每年为 Airbnb 所有业务部门处理数十亿美元。随着平台的发展，我们将增加新的支付合作伙伴，在世界各地设立持牌支付公司，并为我们的房客和房东打造创新的支付体验和金融产品。我们的目标？创造一个未来，让透明、简单且熟悉的支付解决方案能够赋能我们全球市场上的个人、创业者和社区。
你将带来的改变：
Airbnb 正在寻找一位经验丰富且具有战略眼光的支付合作经理，来推动我们合作伙伴网络的愿景、执行和持续表现，该网络支持我们如何向 200 多个市场的全球房东社区付款。该职位向支付合作负责人汇报，在管理这些合作关系方面至关重要，以确保我们的房东能够可靠、高效、合规地获得付款，并与我们的增长和平台目标保持一致。
你将领导一组高价值支付合作伙伴的业务拓展、交易谈判和战略关系管理。以影响力和长期一致性为重点，你将帮助塑造我们的合作伙伴格局，构建和重新谈判商业协议，并在扩展和优化全球房东付款方式方面发挥关键作用。
典型的一天：
战略合作伙伴领导
• 与更广泛的支付、产品、合规和财务团队合作，定义并演进我们的付款合作伙伴战略，以确保覆盖范围、表现以及与 Airbnb 战略和财务目标的一致性。
• 在每个市场识别合适的合作伙伴，构建新交易，并重新谈判现有关系，以优化成本、可靠性、覆盖范围和创新能力。
• 推动全球付款交易执行——制定商业结构，应对区域监管限制，并塑造合同以满足 Airbnb 不断变化的需求。
关系管理与表现
• 拥有并培养与金融机构、支付处理商、银行及其他关键合作伙伴的高影响力关系，管理高管层互动，以确保 Airbnb 是优先客户。
• 严格监控合作伙伴表现，识别差距或机会，并领导跨职能工作以解决问题或调整条款。
• 领导战略业务回顾，并作为表现或运营不一致问题的升级和解决联系人。
全球支付战略与影响力
• 协助 Airbnb 付款基础设施的持续扩展——确保合作伙伴决策反映区域需求、市场状况、成本结构和监管环境。
• 与法务、资金、风险、产品、工程和全球运营团队跨职能合作，使执行与全球战略保持一致。
• 紧跟影响国际支付的行业和宏观经济变化，并主动提出机会和风险缓解策略。
你的专业能力：
• 10 年以上支付或金融科技行业经验，其中至少 8 年从事战略合作、业务拓展或企业客户管理。
• 在主导商业谈判和管理数百万美元合作伙伴关系方面有成功经验，能够平衡客户体验、创新和财务回报。
• 具备制定和执行合作伙伴战略的可靠能力，并能带来可衡量的业务增长和流程改进。
• 深入了解全球支付方式、金融产品和跨境付款解决方案。
• 理解支付成本结构（例如交换费、拒付、外汇、资金流），并有通过合作伙伴杠杆优化成本结构的经验。
• 有解决合作伙伴冲突或升级问题的经验，最好跨越多个市场或监管环境。
• 有国际支付经验，尤其是在市场平台或平台模式中。
• 有在平台型组织中就合作伙伴赋能战略向内部利益相关者提供建议的经验。
• 有在跨境付款环境中与监管机构或受监管合作伙伴合作的经验。
• MBA 或同等高级学位优先。
你的工作地点：
该职位为美国 - 可远程。该职位可能包括偶尔在 Airbnb 办公室工作或参加异地活动，具体需与你的经理商定。虽然该职位可远程，但你必须居住在 Airbnb Payments, Inc.（Airbnb, Inc. 的子公司）为注册实体的州。获批的远程州包括：Alabama、California、Colorado、Florida、Georgia、Illinois、Maryland、Minnesota、Mississippi、Nevada、New Jersey、New York、North Carolina、Ohio、Oregon、Pennsylvania、Tennessee、Texas 和 Washington。该名单持续更新，因此如果你居住的州不在其中，请稍后再向我们确认。如果你的职位由另一家 Airbnb 实体雇用，你的招聘人员将告知你可以从哪些州工作。
我们对包容与归属的承诺：
Airbnb 致力于与尽可能广泛的人才库合作。我们相信多元化的想法能够促进创新和参与，并让我们吸引具有创意领导力的人才，并开发最好的产品、服务和解决方案。鼓励所有符合条件的人申请。
我们也努力提供对残障人士友好的申请和面试流程。如果你是残障候选人，并且在提交申请时需要合理便利，请通过以下方式联系我们：reasonableaccommodations@airbnb.com 。请包括你的全名、你申请的职位，以及协助你完成招聘流程所需的便利。
我们请求你仅在你的残障使你无法完成我们的在线申请时才联系我们。 我们将如何照顾你：
我们的职位名称可能跨越多个职业级别。实际基本工资取决于许多因素，例如：培训、可迁移技能、工作经验、业务需求和市场需求。基本工资范围可能会发生变化，并可能在未来被修改。该职位也可能有资格获得奖金、股权、福利和员工旅行积分。
薪资
$168,000 — $210,000 USD
合理便利：我们致力于在招聘流程中为残障申请人提供合理便利。如果你需要帮助或便利，请在有人就某个职位联系你后告知你的招聘人员。
关于招聘诈骗的说明：诈骗者有时会冒充 Airbnb 招聘人员，从候选人那里获取金钱或个人信息。对于 Airbnb 的招聘流程，有几件事始终属实：我们的空缺职位发布在 Airbnb 的职业页面上，网址为 careers.airbnb.com，我们的招聘人员只会通过 @ airbnb.com 或 @ ext.airbnb.com 电子邮件地址联系。我们的招聘人员在面试期间绝不会询问你的社会安全号码、银行账户详细信息、护照或支付应用信息。我们也绝不会在面试过程中要求你支付费用、汇款、存入或兑现支票，或购买与工作相关的设备（例如公司笔记本电脑）。我们鼓励候选人对此类招聘诈骗保持警惕，如果你不相信某个人确实与 Airbnb 有关联，请不要分享敏感信息。
以上内容由机器翻译自动生成，可能存在错误；投递前请以雇主原文为准。
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职位描述
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
The Community You Will Join:
Airbnb is redefining the world's approach to accommodation and travel. We are creating highly local, personal and authentic experiences for our host and guest community around the world. Our platform connects millions of people a year and furthers our mission to create a world where anyone can belong anywhere.
To power the global Airbnb community, we are building a world-class payments platform - one that currently supports 191 countries, 63 currencies, connects dozens of payment providers and banks, and processes billions of dollars per year for all of Airbnb’s business units. As the platform grows, we’ll be adding new payment partners, establishing licensed payments companies around the world, and building innovative payment experiences and financial products for our guests and hosts. Our goal? To create a future where transparent, simple, and familiar payment solutions can empower people, entrepreneurs and communities on our global marketplace.
The Difference You Will Make:
Airbnb is seeking an experienced and strategic Payment Partnerships Manager to drive the vision, execution, and ongoing performance of our partner network supporting how we pay out to our global host community across 200+ markets. Reporting to the Head of Payment Partnerships, this role is pivotal in managing the partnerships that ensure our hosts are paid reliably, efficiently, compliantly and in alignment with our growth and platform goals.
You will lead business development, deal negotiation, and strategic relationship management for a portfolio of high-value payment partners. With a focus on impact and long-term alignment, you'll help craft our partner landscape, structure and renegotiate commercial agreements, and serve as a critical voice in expanding and optimizing how payments to hosts are enabled around the world.
A Typical Day:
Strategic Partner Leadership
• Define and evolve our payout partner strategy in collaboration with the broader Payments, Product, Compliance and Finance teams to ensure coverage, performance, and alignment with Airbnb’s strategic and financial goals.
• Identify the right partners in each market, structure new deals, and renegotiate existing relationships to optimize for cost, reliability, reach, and innovation.
• Drive global deal execution for payouts—developing commercial structures, navigating regional regulatory constraints, and shaping contracts to meet Airbnb’s evolving needs.
Relationship Management & Performance
• Own and cultivate high-impact relationships with financial institutions, payment processors, banks, and other key partners, managing executive-level engagement to ensure Airbnb is a priority client.
• Monitor partner performance rigorously, identify gaps or opportunities, and lead cross-functional efforts to address issues or evolve terms.
• Lead strategic business reviews and act as the point of escalation and problem resolution for performance or operational misalignment.
Global Payments Strategy & Influence
• Assist in the ongoing scaling of Airbnb’s payout infrastructure—ensuring that partner decisions reflect regional needs, market conditions, cost structures, and regulatory environments.
• Partner cross-functionally with Legal, Treasury, Risk, Product, Engineering, and Global Operations to align execution with global strategy.
• Stay ahead of industry and macroeconomic changes affecting international payments and proactively bring forward opportunities and risk mitigation strategies.
Your Expertise:
• 10+ years of experience in the payments or fintech industry, with at least 8 years in strategic partnerships, business development, or enterprise account management.
• Demonstrated success in owning commercial negotiations and managing multi-million dollar partnerships that balance customer experience, innovation, and financial return.
• Proven ability to craft and execute partner strategies that result in measurable business growth and process improvement.
• Deep knowledge of global payment methods, financial products, and cross-border payout solutions.
• Understanding of payments cost structure (e.g., interchange, chargebacks, FX, treasury flow), and experience optimizing it through partner levers.
• Experience in resolving partner conflicts or escalations, ideally across multiple markets or regulatory contexts.
• International payments experience, especially in marketplace or platform models.
• Experience in platform organizations advising internal stakeholders on partner enablement strategy.
• Experience working with regulators or regulated partners in cross-border payout environments.
• MBA or equivalent advanced degree is a plus.
Your Location:
This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb Payments, Inc. (a subsidiary of Airbnb, Inc.) is a registered entity. Approved remote states include: Alabama, California, Colorado, Florida, Georgia, Illinois, Maryland, Minnesota, Mississippi, Nevada, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Tennessee, Texas, and Washington. This list is continuously evolving, so please check back with us if the state you live in is excluded. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.
Our Commitment To Inclusion & Belonging:
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.
We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com . Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process.
We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You:
Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.
薪资
$168,000 — $210,000 USD
Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.
A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb’s hiring process: our open roles are posted on Airbnb’s Career’s Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing. We’ll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.