运营专员，应届毕业生（墨西哥）
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Operations Associate, New Grad (Mexico)Stripe · Mexico City, 墨西哥
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职位描述
机器翻译我们是谁
关于 Stripe
Stripe 是一个面向企业的金融基础设施平台。数百万家公司——从全球最大的企业到最有抱负的初创公司——都在使用 Stripe 来接受付款、增长收入并加速新的商业机会。我们的使命是提升互联网的 GDP，而我们面前还有大量工作要做。这意味着你拥有一个前所未有的机会，在从事你职业生涯中最重要的工作的同时，让全球经济触手可及。
Stripe 的构建以简洁为理念。我们努力为所有用户提供无缝体验，无论他们是独立企业、初创公司、中小企业还是大型企业，我们的使命是为所有 Stripe 用户提供尽可能最佳的支持体验。如今，Stripe 每年处理超过一百万件支持案例，并处理数百万笔内部交易。我们将通过以新颖、面向解决方案的方式思考支持，并将运营视为 Stripe 所有增长不可或缺的推动力，来实现卓越。
关于团队
在 Stripe，我们的墨西哥城办公室是一个充满活力的中心，处于我们重塑全球企业金融格局这一使命的前沿。我们的团队优先重视协作、创新和卓越。作为墨西哥城团队的一员，你将成为这个以使命为驱动的社区的一部分，致力于增强全球经济并提升互联网的 GDP。
岗位职责
• 有机会加入一个横跨风险、产品支持和金融犯罪领域的运营团队
• 排查并解决复杂问题
• 分析我们的流程并推动变革，以帮助扩展我们的运营并改善用户体验
• 与全球其他 Stripe 团队紧密合作
• 深入了解数千家使用 Stripe 的企业如何扩展和运营
• 有机会从零开始了解 Stripe 如何运作，并对组织的未来产生真正影响
• 参与为 Stripe 打造一支全新团队和运营文化
任职要求
我们正在寻找符合该职位最低要求的人选。如果你符合这些要求，我们鼓励你申请。优先资格是加分项，而非要求。
最低要求
• 你是工作经验少于 12 个月的应届毕业生，或是可全职到岗的 2025 或 2026 届毕业生。
• 你具备出色的英语沟通能力，包括书面和口头表达。
• 你具备用户优先的思维，并因解决难题的挑战而充满动力。
• 你擅长分析性思维和问题解决。
• 你喜欢了解技术产品和流程。你是一个有条理的自我驱动者，热衷于为用户的挑战寻找解决方案。
• 你具备流程导向的思维和把事情做成的能力。
• 你喜欢在办公室环境中工作，并具备强大的跨团队协作和支持能力。
• 你能够分清优先级，并喜欢在快速变化的环境中工作。
• 你为人谦逊，并在跨团队以及与外部合作伙伴良好合作方面有可靠的成绩记录。
以上内容由机器翻译自动生成，可能存在错误；投递前请以雇主原文为准。
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职位描述
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
Stripe was built with simplicity in mind. We strive to deliver frictionless experiences for all of our users, whether they are an Independent Business, Startup, SMB, or Enterprise, and our mission is to provide all Stripe Users with the best support experience possible. Today, Stripe handles over a million support cases per year and processes millions of internal transactions. We're going to achieve excellence by thinking of support in a novel, solution-oriented way, and viewing operations as an integral enabler of all of Stripe's growth.
About the team
At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the
岗位职责
• Have the opportunity to join an operations team across Risk, Product Support, and Financial Crimes
• Troubleshoot and solve complex problems
• Analyze our processes and instigate changes to help scale our operations and improve user experience
• Work closely with other Stripe teams across the globe
• Gain unique insights into how thousands of businesses on Stripe scale and operate
• Have an opportunity to learn how Stripe operates from the ground up and make a real impact on the future of the organization
• Be a part of building a brand-new team and operational culture for Stripe
任职要求
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
• You are a recent graduate with less than 12 months of full-time working experience or a 2025 or 2026 graduate with full-time availability.
• You have excellent English communication skills, both written and verbal.
• You have a user-first mindset and are energized by the challenge of solving difficult problems.
• You excel in analytical thinking and problem solving.
• You enjoy learning about technical products and processes. You are an organized self-starter with a passion for finding solutions to our users' challenges.
• You have a process-oriented mindset and ability to get things done.
• You enjoy working in an in-office environment with strong cross-team collaboration and support.
• You are able to prioritize and enjoy working in a quick-moving environment.
• You are humble and have a proven track record for working well across teams and with external partners.