办公室协调员
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Office CoordinatorSierra · New York, NY · $40 – $50
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职位描述
机器翻译关于我们 Sierra 是面向客户的 AI 智能体领域的领先平台，与众多全球知名品牌合作——包括 The GAP、Rocket Mortgage、SoFi、Sutter Health 和 SoftBank——帮助他们转变服务客户和拓展业务的方式。我们主要是一家位于旧金山的线下办公公司，并在北美、欧洲和亚洲设有不断扩展的办公室。 我们以一套价值观为指引，这些价值观是我们行动的核心，也定义了我们的文化：信任、客户至上、匠心、拼劲，以及在此过程中兼顾家庭的承诺。这些价值观是我们工作的基础，我们致力于在所做的一切中坚守它们。 我们的联合创始人是 Bret Taylor 和 Clay Bavor。Bret 目前担任 OpenAI 的董事会主席。此前，他曾任 Salesforce 的联席 CEO（Salesforce 收购了他创立的公司 Quip）以及 Facebook 的 CTO。Bret 还是 Google 最早的产品经理之一，也是 Google Maps 的联合创造者。在创立 Sierra 之前，Clay 在 Google 工作了 18 年，最近负责领导 Google Labs。更早之前，他发起并领导了 Google 的 AR/VR 项目、Project Starline 和 Google Lens。在那之前，Clay 领导了 Google Workspace 的产品和设计团队。 作为 Sierra 的办公室协调员，你将负责打造和运营卓越的办公环境，使我们的团队能够做出最好的工作。你将把我们在为客户打造产品时所秉持的同等匠心、拼劲和客户至上精神，带入我们的实体办公空间。
在这个职位上，你将负责日常办公室运营，包括我们旧金山总部面向客户空间的体验。你将与运营、IT 和人力资源团队紧密合作，确保每个办公室顺畅运转，并体现 Sierra 的高标准。
我们正在寻找一位具有酒店服务意识、注重细节的人，能够在快节奏的环境中有效安排优先级。你应当为员工、候选人、客户和访客提供卓越体验而感到深深自豪。
该职位工作地点位于纽约市，鉴于该职位需要亲力亲为，每周五天完全到岗办公。
你将做什么： • 监督我们面向客户空间的日常运营。
• 在前台接待访客，营造温暖、友好的办公环境。
• 领取 incoming mail，向员工分发包裹，并协调包裹取件。
• 保持厨房、储藏室和自助服务区的整洁和外观。
• 管理办公室库存，并组装礼品包，包括婴儿礼品和客户礼品。
• 支持执行助理处理会议后勤，
岗位职责
• 监督我们面向客户空间的日常运营。
• 在前台接待访客，营造温暖、友好的办公环境。
• 领取 incoming mail，向员工分发包裹，并协调包裹取件。
• 保持厨房、储藏室和自助服务区的整洁和外观。
• 管理办公室库存，并组装礼品包，包括婴儿礼品和客户礼品。
• 支持执行助理处理会议后勤，包括为客户会议和内部高管会议布置午餐和咖啡。
• 跟踪办公室员工的 CPR 和急救认证，并确保急救箱和安全设备库存充足且保持最新。
• 作为设施请求和维修的主要联系人，并在需要时与物业管理方合作。
• 与 People 团队合作处理新员工入职后勤，包括工作区设置、门禁卡权限和办公室导览。
• 这是一个为期 6 个月的合同职位，不符合以下列出的福利资格。该职位可能会延长或转为全职。
你将带来： • 2–4 年办公室协调、行政或类似职位经验。
• 较强的组织和沟通能力。
• 能够在快节奏环境中有效工作，并适应不断变化的优先级。
• 对极致 hospitality 的承诺，以及愿意为员工和访客付出超乎预期的努力。
• 有面向客户职位经验者优先。
我们的价值观 • 信任：我们通过责任感、同理心、质量和响应速度与客户建立信任。我们通过让 AI 更易获取、更安全、更有用来建立对 AI 的信任。我们通过在工作上和生活中彼此支持来建立彼此之间的信任，营造一个让我们所有人都能做出最佳工作的环境。
• 客户至上：我们深入理解客户的业务目标，并始终不渝地专注于推动成果，而不仅仅是技术里程碑。公司每个人都知道我们的客户，并花时间与客户相处。当我们的客户遇到问题时，我们会放下一切去解决它。
• 匠心：我们把细节做对，从页面上的文字到系统架构。我们有良好的品味。当我们发现某处不对时，我们会花时间修复它。我们为我们打造的产品感到自豪。我们不断自我反思，以不断自我提升。
• 拼劲：我们知道我们没有耐心等待的奢侈。我们为胜利而战。我们在意我们的产品做到最好，当它不是最好时，我们就修复它。当我们失败时，我们会公开讨论，不互相指责，以便下一次成功。
• 家庭：我们知道平衡与拼劲可以兼容，并通过我们的行动和流程来体现这一点。我们是最适合父母的科技公司。我们相互支持、相互尊重，并庆祝彼此的个人和职业成就。
福利待遇
我们希望我们的福利能够体现我们的价值观，并为全职员工提供以下福利： • 灵活（无限）带薪休假
• 为你和家人提供医疗、牙科和视力福利
• 人寿保险和伤残福利
• 退休计划，取决于就业所在国家/地区
• 育儿假
• 通过 Carrot 提供的生育和组建家庭福利
• 午餐，以及美味零食和咖啡，让你保持活力
• 自由支配福利津贴，让人们能够在最重要的事情上支出
• 免费 alphorn 课程
这些福利在 Sierra 的政策中有进一步详细说明，可能因地区而异，并可能随时变更，且须符合任何适用薪酬或福利计划的条款。符合条件的全职员工可根据适用计划和政策的条款参与 Sierra 的股权计划。 与我们一起，做你自己 我们正在努力将 AI 的变革力量带给世界上的每一个组织。为此，对我们来说重要的是，我们员工的多样性能够代表我们客户的多样性。我们相信，当我们鼓励、支持并尊重团队中不同的技能和经验时，我们的工作和文化会更好。即使你的经验与职位描述并不完全匹配，我们也鼓励你申请。我们努力以一致的方式评估所有申请人，不考虑种族、肤色、宗教、性别、国籍、年龄、残疾、退伍军人身份、怀孕、性别表达或身份、性取向、公民身份或任何其他受法律保护的类别。
以上内容由机器翻译自动生成，可能存在错误；投递前请以雇主原文为准。
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职位描述
About us Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor . Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. As an office coordinator at Sierra, you will be responsible for creating and operating exceptional workplace environments that enable our teams to do the best work. You will bring the same level of craftsmanship, intensity, and customer obsession to our physical spaces that we bring to the products we build for our customers.
In this role, you will own day-to-day office operations, including the experience across our customer facing spaces at our San Francisco headquarters. You will partner closely with Operations, IT and HR teams to ensure every office runs seamlessly and reflects Sierra’s high standards.
We are looking for a hospitality-minded, detail-oriented person who can effectively prioritize in a fast-paced environment. You should take deep pride in delivering an exceptional experience for employees, candidates, customers, and visitors.
This role is based in New York City and is fully onsite five days per week given the hands-on nature of the position. What You’ll Do: • Oversee the daily operations of our customer-facing spaces.
• Greet guests at reception and foster a warm, welcoming office environment.
• Pick up incoming mail, distribute packages to employees, and coordinate package pickups.
• Maintain the organization and appearance of kitchens, storage rooms, and self-service stations.
• Manage office inventory and assemble gift packages, including baby and customer gifts.
• Support Executive Assistants with meeting logistics,
岗位职责
• Oversee the daily operations of our customer-facing spaces.
• Greet guests at reception and foster a warm, welcoming office environment.
• Pick up incoming mail, distribute packages to employees, and coordinate package pickups.
• Maintain the organization and appearance of kitchens, storage rooms, and self-service stations.
• Manage office inventory and assemble gift packages, including baby and customer gifts.
• Support Executive Assistants with meeting logistics, including lunch and coffee setup for customer and internal executive meetings.
• Track CPR and First Aid certifications for office staff and ensure first aid kits and safety equipment are stocked and up to date.
• Serve as the primary point of contact for facilities requests and repairs, partnering with property management as needed.
• Partner with the People team on new hire onboarding logistics, including workspace setup, badge access, and office orientation.
• This is a 6-month contract position that is ineligible for the benefits listed below. The role may be extended or converted to full-time.
What You’ll Bring: • 2–4 years of experience in office coordination, administrative, or a similar role.
• Strong organizational and communication skills.
• The ability to work effectively in a fast-paced environment and adapt to shifting priorities.
• A commitment to unreasonable hospitality and a willingness to go above and beyond for employees and guests.
• Previous experience in a customer-facing position is preferred.
Our values • Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
• Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
• Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
• Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
• Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
福利待遇
We want our benefits to reflect our values and offer the following to full-time employees: • Flexible (unlimited) paid time off
• Medical, dental, and vision benefits for you and your family
• Life insurance and disability benefits
• Retirement plan dependent on country of employment
• Parental leave
• Fertility and family building benefits through Carrot
• Lunch, as well as delicious snacks and coffee to keep you energized
• Discretionary benefit stipend giving people the ability to spend where it matters most
• Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.