NR Inspection Business Support Officer (Experience in SAP)

Company Description We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 93,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description • Provide administrative support task handling for OGC Downstream Inspections AU & PNG (OGC-Trade) management across all distributed systems and collaborative processes. • Monitor OGC-Trade’s MS Teams Channels, ensuring all status tracking records and supporting clerical functions are up to date. • Support existing GBS remote resources with task handling, data management and communications. • Support existing FBT remote resources with OGC-Trade specific task handling, document processing, data entry and/ or status updates. • Providing generalized clerical support to AUS NR TIS Managers and Coordinators including support for existing GBS and FBT processes for non OGC-Trade business units.

• MS365 Office Apps User: Data entry and clerical support for key shared files and directories using Excel, Word, SharePoint and OneDrive • Oracle user: BOSS Order Management (BOSS-OM) processing including frontloading orders, order header attachment management, header and line-item data entry and submissions/ bookings • Finance Billing Team – AU (FBT) Support: Ensuring all clerical and supporting actions (including data entry, file management, troubleshooting procedures and communications) required by FBT on the part of OGC-Trade side have been actioned within 48hrs (either by direct task handling or using Teams prompt methods directed to the task owner) • OGC-Trade P&L Support: Support monthly profit and loss tracking processes with clerical assistance and collaborative troubleshooting • SIR User: Provide data entry and work order updates via SIR to ensure clerical support to AUS NR TIS Managers and Coordinators order tracking is up-to-date daily Profile • Minimum four-year university degree from an internationally accredited institution. • A minimum of one-year data entry, management and verification experience is a plus. • Demonstrated commitment to data quality and operational excellence • Foundational level skills as MS365 Office Apps user (including SharePoint and OneDrive). • Intermediate level skills as MS Teams and MS Excel user (additional Odyssey Training to be provided) • Foundational level skills as BOSS-OM user • Familiarity with SGS-Global browser-based platforms (i.e. ServiceNOW, iProc/ iExp, SIR, SAT, SOL) Additional Information Specific technical skills: • Full professional proficiency in English. • Ability to follow instructions. • Able to meet deadlines. • Typing speed 70 wpm and 8,000 kph • Must be able to read, know and follow work instructions in a safe, accurate and timely manner. • Candidates must be proficient in using various types of computer software (Word, Excel & Outlook). • Reliable, accountable and oriented for teamwork and collaboration. • Clear, concise and positive communicator. • Highly organized, attentive and responsive. • Adaptable for ad hoc troubleshooting scenarios. • Fosters innovation and actively contributes to continuous improvement initiatives. • Ability to self-develop basic commercial understanding (related to the immediate and peripheral business units being actively supported). • Ensures full compliance with the company’s Quality Management, Health & Safety, Code of Integrity, and Professional Conduct policies.