生产运营经理
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Manager, Production OperationsPeloton · New York, New York
职位信息来自雇主公开的招聘页面。申请前请务必在雇主官网核实详情。
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分数构成
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- 雇主官方来源+15
- 稀有职位+1
- 公司来源健康度+8
该职位未包含：已披露薪资、远程职位、提及签证担保、提及搬迁、未出现在监控的职位板上。
这些理由来自雇主自己的职位描述与我们核实过的来源检查结果。除了已存储的信号之外，我们不做任何推测。
职位描述
机器翻译关于该职位
Peloton 正在招聘一名制作运营经理，负责指导我们直播和录播节目的技术制作运营。该职位负责构建一致、可扩展的运营模式，支持所有制作、班次和团队的高质量执行。作为制作运营经理，你将领导主管和制作助理，强化一线运营结构，推动工作流程标准化，加强资源规划，并跨职能合作，确保制作顺利、高效、无缝地运行。该职位要求具备直播制作的熟练能力，包括在直播或录播制作环境中的实操多机位导演和技术导演经验。该职位非常适合一位善于协作的领导者，能够平衡日常运营监督与长期流程改进、团队发展和组织清晰度。
理想的候选人应在技术制作环境的运营管理方面拥有深厚经验，具备领导或参与多机位控制室环境的直接经验、扎实的直播制作知识、出色的人员领导能力，以及足以有意义地参与制作决策的技术熟练度。你应在直播节目条件下展现出强大的判断力，包括在制作进行中且情况不断变化时，在控制室做出清晰、及时决策的能力。
你在 PELOTON 的日常影响
• 监督各班次的日常制作运营，确保制作按计划进行，团队顺利且一致地执行
• 通过清晰沟通、结构化支持和共同绩效标准，领导日常团队运营
• 指导主管成为人员领导者，在团队中建立清晰结构、责任感和高绩效标准
• 监督制作助理，确保角色期望清晰、日常支持有效、发展到位，并在各制作和班次中保持稳定绩效
• 创建并维护可扩展的工作流程、标准操作程序（SOP）和运营框架，支持各制作之间的一致性
• 定义升级协议，确保问题得到一致解决，并审查趋势以推动运营改进
• 与全球制作排班团队合作，设计有效的班次规划、PTO 覆盖和运营平衡
• 建立结构化培训项目，增强主管能力，并提高团队领导和执行的一致性
• 领导主管、助理制作导演和制作助理的包容性招聘和绩效赋能，支持团队成长和长期能力建设
• 监控质量和运营绩效趋势，识别改进机会，并实施加强执行的变更
• 跨部门协调以消除障碍、改善沟通，并强化端到端制作工作流程
• 与演播室运营合作，确保演播室就绪、运营正常运行时间以及对制作的无缝支持
• 与中层利益相关者建立有效关系，确保沟通标准在团队之间清晰、一致且有效
• 优化工具、工作流程和团队流程，推动制作运营的采用和持续改进
• 分析运营趋势，并向高级领导层报告绩效洞察、风险和建议
• 在直播和录播制作期间提供稳定的控制室领导，支持清晰沟通、及时决策，并在节目进行条件下保持一致执行
核心重点
• 通过支持性系统、标准和执行，在所有制作中建立一致性
• 开发可扩展的工作流程和 SOP，随着业务增长支持卓越运营
• 指导主管成长为自信的决策者和人员管理者
• 在制作运营中促进效率、质量、责任感和跨职能一致性
• 支持多机位和直播制作环境中的强大技术执行
• 在制作进行期间加强控制室领导、决策和沟通标准
成功的样子
• 制作运营持续有效运行，不依赖个别团队成员
• 主管自主领导，做出合理决策，并自信地指导团队绩效
• 团队在清晰结构中运作，并得到全面培训、沟通和相互问责的支持
• SOP 和工作流程得到记录、采用并持续改进
• 通过清晰规划、领导和执行，运营质量、效率和准备度随时间提升
• 技术制作执行在直播和录播节目中保持一致、可靠且协调
• 在制作进行期间，控制室决策保持清晰、及时且有效
你为 PELOTON 带来
• 7 年以上运营管理经验，最好是在直播广播、演播室或技术制作环境中
• 在直播或录播制作环境中具备多机位导演和技术导演的实操经验
• 已证明的控制室领导能力，在直播节目条件下具备良好判断力，并能在制作进行期间做出清晰、及时的决策
• 扎实的技术制作背景以及对直播制作工作流程的理解
• 技术熟练度足以有意义地参与制作讨论、排查运营问题，并与技术团队有效合作
岗位职责
Peloton 正在招聘一名制作运营经理，负责指导我们直播和录播节目的技术制作运营。该职位负责构建一致、可扩展的运营模式，支持所有制作、班次和团队的高质量执行。作为制作运营经理，你将领导主管和制作助理，强化一线运营结构，推动工作流程标准化，加强资源规划，并跨职能合作，确保制作顺利、高效、无缝地运行。该职位要求具备直播制作的熟练能力，包括在直播或录播制作环境中的实操多机位导演和技术导演经验。该职位非常适合一位善于协作的领导者，能够平衡日常运营监督与长期流程改进、团队发展和组织清晰度。
理想的候选人应在技术制作环境的运营管理方面拥有深厚经验，具备领导或参与多机位控制室环境的直接经验、扎实的直播制作知识、出色的人员领导能力，以及足以有意义地参与制作决策的技术熟练度。你应在直播节目条件下展现出强大的判断力，包括在制作进行中且情况不断变化时，在控制室做出清晰、及时决策的能力。
你在 PELOTON 的日常影响
• 监督各班次的日常制作运营，确保制作按计划进行，团队顺利且一致地执行
• 通过清晰沟通、结构化支持和共同绩效标准，领导日常团队运营
• 指导主管成为人员领导者，在团队中建立清晰结构、责任感和高绩效标准
• 监督制作助理，确保角色期望清晰、日常支持有效、发展到位，并在各制作和班次中保持稳定绩效
• 创建并维护可扩展的工作流程、标准操作程序（SOP）和运营框架，支持各制作之间的一致性
• 定义升级协议，确保问题得到一致解决，并审查趋势以推动运营改进
• 与全球制作排班团队合作，设计有效的班次规划、PTO 覆盖和运营平衡
• 建立结构化培训项目，增强主管能力，并提高团队领导和执行的一致性
• 领导主管、助理制作导演和制作助理的包容性招聘和绩效赋能，支持团队成长和长期能力建设
• 监控质量和运营绩效趋势，识别改进机会，并实施加强执行的变更
• 跨部门协调以消除障碍、改善沟通，并强化端到端制作工作流程
• 与演播室运营合作，确保演播室就绪、运营正常运行时间以及对制作的无缝支持
• 与中层利益相关者建立有效关系，确保沟通标准在团队之间清晰、一致且有效
• 优化工具、工作流程和团队流程，推动制作运营的采用和持续改进
• 分析运营趋势，并向高级领导层报告绩效洞察、风险和建议
• 在直播和录播制作期间提供稳定的控制室领导，支持清晰沟通、及时决策，并在节目进行条件下保持一致执行
核心重点
• 通过支持性系统、标准和执行，在所有制作中建立一致性
• 开发可扩展的工作流程和 SOP，随着业务增长支持卓越运营
• 指导主管成长为自信的决策者和人员管理者
• 在制作运营中促进效率、质量、责任感和跨职能一致性
• 支持多机位和直播制作环境中的强大技术执行
• 在制作进行期间加强控制室领导、决策和沟通标准
成功的样子
• 制作运营持续有效运行，不依赖个别团队成员
• 主管自主领导，做出合理决策，并自信地指导团队绩效
• 团队在清晰结构中运作，并得到全面培训、沟通和相互问责的支持
• SOP 和工作流程得到记录、采用并持续改进
• 通过清晰规划、领导和执行，运营质量、效率和准备度随时间提升
• 技术制作执行在直播和录播节目中保持一致、可靠且协调
• 在制作进行期间，控制室决策保持清晰、及时且有效
你为 PELOTON 带来
• 7 年以上运营管理经验，最好是在直播广播、演播室或技术制作环境中
• 在直播或录播制作环境中具备多机位导演和技术导演的实操经验
• 已证明的控制室领导能力，在直播节目条件下具备良好判断力，并能在制作进行期间做出清晰、及时的决策
• 扎实的技术制作背景以及对直播制作工作流程的理解
• 技术熟练度足以有意义地参与制作讨论、排查运营问题，并与技术团队有效合作
任职要求
• 具备建立结构、改进工作流程并引领运营变革的成熟能力
• 出色的沟通与利益相关者管理能力，能够高效地跨多个职能开展工作
• 具备通过辅导、培训、绩效赋能和明确问责来发展团队的经验
• 出色的组织能力、良好的判断力以及对细节的高度关注
• 熟练使用 Google Workspace、Slack、Jira 以及媒体制作工具和系统
#LI-SV1 #LI-Onsite
#LI-SV1 该基本薪资范围代表此职位（工作地点位于我们纽约市总部）预期薪资范围的下限和上限。此职位的实际基本薪资将取决于众多因素，包括但不限于经验、业务目标，以及职位所在地点是否发生变化。我们的基本薪资只是 Peloton 具有竞争力的全面薪酬战略的组成部分之一，该战略还包括年度股权奖励和员工购股计划，以及其它针对特定地区的健康与福利待遇。
作为一个组织，我们的首要任务之一是维护员工及其家人的健康与福祉。为实现这一目标，我们提供全面而丰富的福利，包括：
• 医疗、牙科和视力保险
• 优厚的带薪休假政策
• 短期和长期伤残保险
• 心理健康服务
• 401k、学费报销和助学贷款偿还计划
• 员工购股计划
• 生育和收养支持，以及最多 18 周的带薪育儿假
• 儿童照护和家庭照护折扣
• 免费使用 Peloton Digital App，以及服装和产品折扣
• 通勤福利和 Citi Bike 折扣
• 宠物保险以及更多福利！
基本薪资范围 $139,900 — $171,850 USD
关于 PELOTON：
Peloton（NASDAQ: PTON）为会员提供专业指导和世界一流的内容，为任何人、在任何地点、在健身旅程的任何阶段打造有影响力且充满乐趣的锻炼体验。无论是在家中、户外、旅行途中还是健身房，Peloton 都将创新硬件、独特软件和独家内容融为一体。Peloton 成立于 2012 年，总部位于纽约市，在美国、英国、加拿大、德国、澳大利亚和奥地利拥有数百万会员。如需了解更多信息，请访问 www.onepeloton.com。
Peloton 是提供平等机会的雇主，并遵守所有适用的联邦、州和地方公平就业实践法律。平等就业机会一直是并将继续是 Peloton 的基本原则。在 Peloton，所有团队成员、申请人和其他受保护人员均根据其个人能力和资质获得考量，不因种族、肤色、宗教、性别、年龄、国籍、残疾、怀孕、遗传信息、军人或退伍军人身份、性取向、性别认同或表达、婚姻和民事伴侣/结合状况、外国人身份或公民身份、信仰、遗传易感性或携带者状况、失业状况、家庭状况、家庭暴力、性暴力或跟踪受害者状况、照护者状况，或适用法律规定的任何其他受保护特征而受到歧视。这项平等就业机会政策适用于与招聘和雇用、薪酬、福利、解雇以及所有其他雇佣条款和条件相关的所有做法和程序。如果您希望从申请到面试期间申请任何便利安排，请发送电子邮件至：applicantaccommodations@onepeloton.com 。
在 Peloton，我们拥抱技术，包括 AI，以提高生产力并加速我们为会员所做工作的创新。然而，在我们的招聘流程中，我们的首要任务仍然是了解您和您的独特资质。为确保公平公正的流程，我们不允许在申请和面试流程的任何阶段使用 AI 工具。在将您作为申请人进行考量时，我们希望了解您的技能、经历和动机，而不通过 AI 系统进行中介。我们也希望在不使用 AI 工具的情况下直接评估您的沟通能力。
有逮捕或定罪记录的合格申请人将根据《洛杉矶县雇主公平机会条例》和《加利福尼亚州公平机会法案》、《洛杉矶市公平机会招聘倡议条例》以及《旧金山公平机会条例》（如适用于在这些司法管辖区申请职位的申请人）获得就业考量。
请注意，互联网上可能流传虚假的职位空缺、咨询合作、招聘邀约或录用通知，以试图获取特权信息，或诱导您为与招聘或培训相关的服务支付费用。Peloton 在招聘或雇用流程的任何阶段都不会收取任何申请、处理或培训费用。所有真实职位空缺都将发布在我们的招聘页面上，来自 Peloton 招聘团队和/或招聘经理的所有沟通都将来自 @ onepeloton.com 电子邮件地址。
如果您对据称来自 Peloton、为 Peloton 或代表 Peloton 发送的电子邮件、信函或电话沟通的真实性有任何疑问，请在就该通信采取任何进一步行动之前，发送电子邮件至 applicantaccommodations@onepeloton.com。
Peloton 不接受未经请求的代理机构简历。代理机构不应将简历转发至我们的招聘别名、Peloton 员工或任何其他组织地点。Peloton 对与未经请求的简历相关的任何代理机构费用概不负责。
以上内容由机器翻译自动生成，可能存在错误；投递前请以雇主原文为准。
查看雇主原文
职位描述
ABOUT THE ROLE
Peloton is seeking a Manager, Production Operations to guide technical production operations across our live and recorded programming. This role is responsible for building a consistent, scalable operating model that supports high-quality execution across all productions, shifts, and teams. As Manager, Production Operations, you will lead Supervisors and Production Assistants, strengthen frontline operational structures, drive standardization across workflows, strengthen resource planning, and partner cross-functionally to ensure productions run smoothly, efficiently, and seamlessly. This role relies on live production fluency, including hands-on multi-camera directing and technical directing experience in live or recorded production environments. It is ideal for a collaborative leader who can balance day-to-day operational oversight with long-term process improvement, team development, and organizational clarity.
The ideal candidate brings deep experience in operations management within technical production environments, direct experience leading or participating in multi-camera control room environments, strong live production knowledge, excellent people leadership, and the technical fluency to participate meaningfully in production decisions. You should demonstrate strong judgment in live show conditions, including the ability to make clear, timely decisions in the control room when productions are active and conditions are changing.
YOUR DAILY IMPACT AT PELOTON
• Oversee daily production operations across shifts, ensuring productions run to schedule and teams execute smoothly and consistently
• Lead daily team operations through clear communication, structured support, and shared performance standards
• Mentor Supervisors as people leaders, building clear structure, accountability, and strong performance standards across the team
• Oversee Production Assistants, ensuring clear role expectations, effective day-to-day support, development, and consistent performance across productions and shifts
• Create and maintain scalable workflows, standard operating procedures (SOPs), and operating frameworks that support consistency across productions
• Define escalation protocols and ensure issues are resolved consistently, with trends reviewed to inform operational improvements
• Partner with the Global Production Scheduling Team to design effective shift planning, PTO coverage, and operational balance
• Build structured training programs that strengthen supervisor capability and improve consistency in team leadership and execution
• Lead inclusive hiring and performance enablement for Supervisors, Assistant Production Directors, and Production Assistants, supporting team growth and long-term capability building
• Monitor quality and operational performance trends, identify improvement opportunities, and implement changes that strengthen execution
• Coordinate across departments to remove blockers, improve communication, and strengthen end-to-end production workflows
• Partner with Studio Operations to ensure studio readiness, operational uptime, and seamless support for productions
• Build effective relationships with mid-level stakeholders to ensure communication standards are clear, consistent, and effective across teams
• Optimize tools, workflows, and team processes, driving adoption and continuous improvement across Production Operations
• Analyze operational trends and report performance insights, risks, and recommendations to senior leadership
• Provide steady control room leadership during live and recorded productions, supporting clear communication, timely decision-making, and consistent execution under active show conditions
CORE FOCUS
• Build consistency across all productions through supportive systems, standards, and execution
• Develop scalable workflows and SOPs that support operational excellence as the business grows
• Guide Supervisors to grow as confident decision-makers and people managers
• Foster efficiency, quality, accountability, and cross-functional alignment across Production Operations
• Support strong technical execution across multi-camera and live production environments
• Strengthen control room leadership, decision-making, and communication standards during active productions
WHAT SUCCESS LOOKS LIKE
• Production operations run consistently and effectively without dependency on individual team members
• Supervisors lead autonomously, make sound decisions, and guide team performance with confidence
• Teams operate within a clear structure, supported by comprehensive train
岗位职责
Peloton is seeking a Manager, Production Operations to guide technical production operations across our live and recorded programming. This role is responsible for building a consistent, scalable operating model that supports high-quality execution across all productions, shifts, and teams. As Manager, Production Operations, you will lead Supervisors and Production Assistants, strengthen frontline operational structures, drive standardization across workflows, strengthen resource planning, and partner cross-functionally to ensure productions run smoothly, efficiently, and seamlessly. This role relies on live production fluency, including hands-on multi-camera directing and technical directing experience in live or recorded production environments. It is ideal for a collaborative leader who can balance day-to-day operational oversight with long-term process improvement, team development, and organizational clarity.
The ideal candidate brings deep experience in operations management within technical production environments, direct experience leading or participating in multi-camera control room environments, strong live production knowledge, excellent people leadership, and the technical fluency to participate meaningfully in production decisions. You should demonstrate strong judgment in live show conditions, including the ability to make clear, timely decisions in the control room when productions are active and conditions are changing.
YOUR DAILY IMPACT AT PELOTON
• Oversee daily production operations across shifts, ensuring productions run to schedule and teams execute smoothly and consistently
• Lead daily team operations through clear communication, structured support, and shared performance standards
• Mentor Supervisors as people leaders, building clear structure, accountability, and strong performance standards across the team
• Oversee Production Assistants, ensuring clear role expectations, effective day-to-day support, development, and consistent performance across productions and shifts
• Create and maintain scalable workflows, standard operating procedures (SOPs), and operating frameworks that support consistency across productions
• Define escalation protocols and ensure issues are resolved consistently, with trends reviewed to inform operational improvements
• Partner with the Global Production Scheduling Team to design effective shift planning, PTO coverage, and operational balance
• Build structured training programs that strengthen supervisor capability and improve consistency in team leadership and execution
• Lead inclusive hiring and performance enablement for Supervisors, Assistant Production Directors, and Production Assistants, supporting team growth and long-term capability building
• Monitor quality and operational performance trends, identify improvement opportunities, and implement changes that strengthen execution
• Coordinate across departments to remove blockers, improve communication, and strengthen end-to-end production workflows
• Partner with Studio Operations to ensure studio readiness, operational uptime, and seamless support for productions
• Build effective relationships with mid-level stakeholders to ensure communication standards are clear, consistent, and effective across teams
• Optimize tools, workflows, and team processes, driving adoption and continuous improvement across Production Operations
• Analyze operational trends and report performance insights, risks, and recommendations to senior leadership
• Provide steady control room leadership during live and recorded productions, supporting clear communication, timely decision-making, and consistent execution under active show conditions
CORE FOCUS
• Build consistency across all productions through supportive systems, standards, and execution
• Develop scalable workflows and SOPs that support operational excellence as the business grows
• Guide Supervisors to grow as confident decision-makers and people managers
• Foster efficiency, quality, accountability, and cross-functional alignment across Production Operations
• Support strong technical execution across multi-camera and live production environments
• Strengthen control room leadership, decision-making, and communication standards during active productions
WHAT SUCCESS LOOKS LIKE
• Production operations run consistently and effectively without dependency on individual team members
• Supervisors lead autonomously, make sound decisions, and guide team performance with confidence
• Teams operate within a clear structure, supported by comprehensive training, communication, and mutual accountability
• SOPs and workflows are documented, adopted, and continuously improved
• Operational quality, efficiency, and readiness improve over time through clear planning, leadership, and execution
• Technical production execution is consistent, reliable, and aligned across live and recorded programming
• Control room decision-making remains clear, timely, and effective during active productions
YOU BRING TO PELOTON
• 7+ years of experience in operations management, ideally within a live broadcast, studio, or technical production environment
• Hands-on experience with multi-camera directing and technical directing in live or recorded production environments
• Demonstrated control room leadership, with sound judgment under live show conditions and the ability to make clear, timely decisions during active productions
• Strong technical production background and understanding of live production workflows
• Technical fluency sufficient to participate meaningfully in production discussions, troubleshoot operational issues, and partner effectively with technical teams
任职要求
• Proven ability to build structure, improve workflows, and lead operational change
• Strong communication and stakeholder management skills, with the ability to work effectively across multiple functions
• Experience developing teams through coaching, training, performance enablement, and clear accountability
• Strong organizational skills, sound judgment, and excellent attention to detail
• Proficiency with Google Workspace, Slack, Jira, and media production tools and systems
#LI-SV1 #LI-Onsite
#LI-SV1 The base salary range represents the low and high end of the anticipated salary range for this position based at our New York City headquarters. The actual base salary offered for this position will depend on numerous factors including, without limitation, experience and business objectives and if the location for the job changes. Our base salary is just one component of Peloton’s competitive total rewards strategy that also includes annual equity awards and an Employee Stock Purchase Plan as well as other region-specific health and welfare benefits.
As an organization, one of our top priorities is to maintain the health and wellbeing for our employees and their family. To achieve this goal, we offer robust and comprehensive benefits including:
• Medical, dental and vision insurance
• Generous paid time off policy
• Short-term and long-term disability
• Access to mental health services
• 401k, tuition reimbursement and student loan paydown plans
• Employee Stock Purchase Plan
• Fertility and adoption support and up to 18 weeks of paid parental leave
• Child care and family care discounts
• Free access to Peloton Digital App and apparel and product discounts
• Commuter benefits and Citi Bike Discount
• Pet insurance and so much more!
Base Salary Range $139,900 — $171,850 USD
ABOUT PELOTON:
Peloton (NASDAQ: PTON) provides Members with expert instruction, and world class content to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey. At home, outdoors, traveling, or at the gym, Peloton brings together innovative hardware, distinctive software, and exclusive content. Founded in 2012 and headquartered in New York City, Peloton has millions of Members across the US, UK, Canada, Germany, Australia, and Austria. For more information, visit www.onepeloton.com.
Peloton is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Equal employment opportunity has been, and will continue to be, a fundamental principle at Peloton, where all team members, applicants, and other covered persons are considered on the basis of their personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status, or any other protected characteristic as established by applicable law. This policy of equal employment opportunity applies to all practices and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment. If you would like to request any accommodations from application through to interview, please email: applicantaccommodations@onepeloton.com .
At Peloton, we embrace technology, including AI, to enhance productivity and accelerate innovation in the work we do for our members. However, in our hiring process, our priority remains in getting to know you and your unique qualifications. To ensure a fair and equitable process, we do not permit the use of AI tools during any stage of the application and interview process. In considering you as an applicant, we want to understand your skills, experiences, and motivations without mediation through an AI system. We also want to directly assess your communication skills without the use of an AI tool.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance, as applicable to applicants applying for positions in these jurisdictions.
Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Peloton does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted here on our careers page and all communications from the Peloton recruiting team and/or hiring managers will be from an @ onepeloton.com email address.
If you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Peloton, please email applicantaccommodations@onepeloton.com before taking any further action in relation to the correspondence.
Peloton does not accept unsolicited agency resumes. Agencies should not forward resumes to our jobs alias, Peloton employees or any other organization location. Peloton is not responsible for any agency fees related to unsolicited resumes.