客户管理经理
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Manager, Account ManagementBrex · New York, New York, 美国 · $192k – $240k
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发现指数 64/100，仅依据与该职位一起存储的证据计算。
- 新的雇主官方职位
- 已披露薪资
- 稀有职位匹配
分数构成
- 时效性 （随职位发布时间变化）+15
- 雇主官方来源+15
- 已披露薪资+15
- 稀有职位+11
- 公司来源健康度+8
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这些理由来自雇主自己的职位描述与我们核实过的来源检查结果。除了已存储的信号之外，我们不做任何推测。
职位描述
机器翻译为什么加入我们
Brex 是智能金融平台，帮助企业在 200 多个市场中更明智地支出、更快速地行动。通过将全球企业卡和银行服务与直观的支出管理、账单支付和差旅软件相结合，Brex 帮助创始人和财务团队加速运营、获得实时可见性并轻松控制支出。Brex 的 AI 原生自动化和世界级服务为客户消除了手动费用和会计任务，让他们能够专注于最重要的事情。数以万计的世界顶级公司都在使用 Brex，包括 DoorDash、Coinbase、Robinhood、Zoom、Plaid、Reddit 和 SeatGeek。
在 Brex 工作，你可以突破自己的极限、挑战现状，并与业内最聪明的人才合作。我们致力于打造多元化的团队和包容的文化，并相信你的潜力只应受限于你的梦想有多大。我们通过为你提供职业成长所需的工具、资源和支持，让这一切成为现实。
Brex 的销售团队
Brex 的销售组织负责推动新业务和现有客户群的共同增长。我们的客户管理团队在深化客户关系、扩大价值和确保商业细分市场的长期留存方面发挥着关键作用。我们以高绩效文化运营，根植于责任感、合作伙伴关系、执行严谨性和以客户为中心。每位客户经理都对收入、客户健康和战略成果产生直接影响。
你将做什么
Brex 正在寻找一位销售客户管理经理，来领导一支由高绩效客户经理组成的团队，负责在商业细分市场中留存并扩大收入。你将负责续约和扩展业绩，同时为商业严谨性和基于价值的销售设定明确期望。你将指导客户经理深入了解客户的财务工作流程和利益相关者需求，将这些洞察转化为可衡量的业务价值，并通过协调一致的客户策略以及战略性交叉销售和追加销售机会，推动 Brex 金融技术栈的全面采用。
你的工作地点
该职位将常驻我们的纽约办公室。我们采用混合办公环境，将在办公室办公所带来的活力与人际联系
岗位职责
Brex 正在招聘一位销售客户管理经理，负责领导一支由高绩效客户经理组成的团队，负责留存并扩大我们在商业细分市场的收入。你将负责续约和扩展业绩，同时为商业严谨性和基于价值的销售设定明确期望。你将指导客户经理深入理解客户的财务工作流程和利益相关者需求，将这些洞察转化为可衡量的业务价值，并通过协调一致的客户策略以及战略性交叉销售和追加销售机会，推动 Brex 金融技术栈的全面采用。
你将工作在哪里
该职位将设在我们纽约办公室。我们采用混合办公环境，将办公室办公带来的活力与人际联系和居家办公的福利与灵活性相结合。我们目前要求每周至少三天在办公室协同办公，即周一、周三和周四。作为福利，我们每年还提供最多四周的完全远程办公！
• 领导、招聘并培养一支客户经理团队，以交付客户和收入成果，同时通过辅导、绩效管理和审慎的招聘决策维持高人才标准
• 负责净收入留存以及你所在细分市场的战略方向，主动管理续约风险、扩展路径和客户增长
• 为你所在细分市场设定战略方向，使客户优先级和产能与业务目标保持一致
• 通过了解客户业务、识别其痛点并赢得关键决策者支持，指导客户经理围绕价值开展工作
• 在复杂财务工作流程、ERP 和集成方面担任技术主题辅导者，以支持高管层对话和复杂交易策略
• 在管道审查、预测、QBR、CRM 规范性和交易资格评估方面建立并维持运营节奏，为业务提供可预测性
• 负责你所在细分市场的预测准确性，并向高级销售和收入领导层沟通风险、趋势和机会
• 与风险、承保、法务、交易台、产品、收入运营和市场营销进行跨职能合作，在客户需求与收入影响之间取得平衡
• 作为复杂客户或商业情况的升级处理点，做出兼顾客户价值、收入和风险的权衡
• 通过提出影响产品方向并改善客户体验的洞察，为客户发声
任职要求
• 3年以上在金融科技、SaaS或高增长环境中管理、辅导和发展团队的经验
• 有领导团队管理业务组合的经验，负责客户健康度、高管关系、续约和扩展
• 精通现代金融和金融科技，包括具有ERP、支出管理平台或AP自动化工具的经验
• 具备出色的商业敏锐度，能够辅导团队与CFO、财务总监和FP&A利益相关者互动
• 能够分析产品使用数据和绩效趋势，并通过团队执行或流程改进推动行动
• 具有跨职能合作并基于客户洞察影响内部团队的成功经验
加分项
• 具有信用卡或支出管理经验，熟悉额度、奖励和承保
• 具有企业会计或财务系统背景
• 熟悉销售工具，包括Salesforce、Gong等
• Series 7执照
该职位的预期OTE范围为$191,648 - $239,560。起薪将取决于多种因素，包括候选人的地点、技能、经验、市场需求和内部薪酬平衡。此处列出的OTE数字包括基本工资和佣金，佣金可能因业绩而获得或不获得。根据所提供的职位，股权和其他形式的薪酬可能作为总薪酬方案的一部分提供。
Brex LLC是Capital One, N.A.的全资子公司。 请注意，求职者可能面临恶意行为者针对个人数据的风险。Brex招聘人员只会通过LinkedIn或brex.com域名的电子邮件联系。任何声称来自Brex但通过其他渠道的联系都应被忽略。
福利待遇
Brex 是智能金融平台，使公司能够在 200 多个市场中更明智地支出、更快速地行动。通过将全球企业卡和银行服务与直观的支出管理、账单支付和差旅软件相结合，Brex 使创始人和财务团队能够加速运营、获得实时可见性并轻松控制支出。Brex 的 AI 原生自动化和世界级服务为客户消除了手动费用和会计任务，使他们能够专注于最重要的事情。数以万计的世界顶级公司都在使用 Brex，包括 DoorDash、Coinbase、Robinhood、Zoom、Plaid、Reddit 和 SeatGeek。
在 Brex 工作，你可以突破极限、挑战现状，并与业内最聪明的人才合作。我们致力于打造多元化的团队和包容的文化，并相信你的潜力只应受限于你的梦想有多大。我们通过为你提供职业发展所需的工具、资源和支持，让这一目标成为现实。
Brex 的销售团队
Brex 的销售组织负责推动新业务和现有客户群的共同增长。我们的客户管理团队在深化客户关系、扩大价值和确保商业细分市场的长期留存方面发挥着关键作用。我们以高绩效文化运营，根植于责任感、合作伙伴关系、执行严谨性和以客户为中心。每位客户经理都直接影响收入、客户健康和战略成果。
以上内容由机器翻译自动生成，可能存在错误；投递前请以雇主原文为准。
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职位描述
Why join us
Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek.
Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.
Sales at Brex
The Sales organization at Brex is responsible for driving growth across both new business and the install base. Our Account Management team plays a critical role in deepening customer relationships, expanding value, and ensuring long-term retention across our commercial segment. We operate with a high-performance culture rooted in accountability, partnership, executional rigor, and customer-centricity. Every Account Manager has direct impact on revenue, customer health, and strategic outcomes.
What you’ll do
Brex is looking for a Manager of Sales Account Management to lead a team of high-performing Account Managers responsible for retaining and expanding revenue across our commercial segment. You will be accountable for renewal and expansion performance, while setting clear expectations for commercial rigor and value-based selling. You will coach Account Managers to deeply understand customer financial workflows and stakeholder needs, translate those insights into measurable business value, and drive full adoption of the Brex financial stack through coordinated account strategies and strategic cross-sell and up-sell opportunities.
Where You’ll Work
This role will be based in our New York office. We are a hybrid environment that combines the energy and connections of being in the offi
岗位职责
Brex is looking for a Manager of Sales Account Management to lead a team of high-performing Account Managers responsible for retaining and expanding revenue across our commercial segment. You will be accountable for renewal and expansion performance, while setting clear expectations for commercial rigor and value-based selling. You will coach Account Managers to deeply understand customer financial workflows and stakeholder needs, translate those insights into measurable business value, and drive full adoption of the Brex financial stack through coordinated account strategies and strategic cross-sell and up-sell opportunities.
Where You’ll Work
This role will be based in our New York office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!
• Lead, hire, and develop a team of Account Managers to deliver customer and revenue outcomes, while maintaining a high talent bar through coaching, performance management, and thoughtful hiring decisions
• Own net revenue retention and the strategic direction of your segment, proactively managing renewal risk, expansion pathways, and customer growth
• Set the strategic direction for your segment, aligning account priorities and capacity to business goals
• Coach Account Managers on value by learning the customer’s business, identifying their pains, and winning over key decision-makers
• Act as a technical subject matter coach on complex financial workflows, ERPs, and integrations to support executive-level conversations and complex deal strategy
• Build and maintain operating cadence across pipeline reviews, forecasting, QBRs, CRM hygiene, and deal qualification to provide predictability to the business
• Own forecast accuracy for your segment and communicate risks, trends, and opportunities to senior sales and revenue leadership
• Partner cross-functionally with Risk, Underwriting, Legal, Deal Desk, Product, RevOps, and Marketing to balance customer needs with revenue impact
• Serve as an escalation point for complex customer or commercial situations, making tradeoffs that balance customer value, revenue, and risk
• Advocate for the voice of the customer by surfacing insights that influence product direction and improve the customer experience
任职要求
• 3+ years of experience managing, coaching, and developing teams in a Fintech, SaaS, or high-growth environment
• Experience leading teams that manage a book of business with ownership over account health, executive relationships, renewals, and expansion
• Fluency in modern finance and financial technology, including experience with ERPs, spend management platforms, or AP automation tools
• Strong business acumen with the ability to coach teams on engaging CFOs, Controllers, and FP&A stakeholders
• Ability to analyze product usage data and performance trends and drive action through team execution or process improvement
• Demonstrated success partnering cross-functionally and influencing internal teams based on customer insights
Bonus points
• Experience in credit card or spend management, with working knowledge of limits, rewards, and underwriting
• Background in corporate accounting or financial systems
• Familiarity with sales tools including Salesforce, Gong, and others
• Series 7 license
The expected OTE range for this role is $191,648 - $239,560. The starting wage will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. The OTE figure listed here includes base salary and commissions, which may or may not be earned depending on performance. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.
Brex LLC is a wholly owned subsidiary of Capital One, N.A. Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a brex.com domain. Any outreach claiming to be from Brex via other sources should be ignored.
福利待遇
Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek.
Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.
Sales at Brex
The Sales organization at Brex is responsible for driving growth across both new business and the install base. Our Account Management team plays a critical role in deepening customer relationships, expanding value, and ensuring long-term retention across our commercial segment. We operate with a high-performance culture rooted in accountability, partnership, executional rigor, and customer-centricity. Every Account Manager has direct impact on revenue, customer health, and strategic outcomes.