机器学习工程师，AI 平台
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Machine Learning Engineer, AI PlatformAirbnb · 中国
职位信息来自雇主公开的招聘页面。申请前请务必在雇主官网核实详情。
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职位描述
机器翻译Airbnb 诞生于 2007 年，当时两位房东在旧金山的家中接待了三位房客，此后已发展到超过 500 万名房东，在全球几乎每个国家接待了超过 20 亿次房客入住。每天，房东们提供独特的住宿和体验，让房客能够以更真实的方式与社区建立联系。
你的工作地点：
该职位的工作地点在中国。该职位可能包括偶尔在 Airbnb 办公室工作或参加异地活动，具体需与你的经理商定。你的招聘人员将根据你的个人合法工作身份和 Airbnb 内部政策，告知你可以在哪些城市工作。
你将加入的团队：
机器学习和人工智能是 Airbnb 产品的核心。从信任到支付，从客户服务到市场营销，我们都依赖 ML 来确保房客和房东在 Airbnb 获得最佳体验。
社区支持产品（CSP）机器学习团队是核心团队，负责通过采用生成式 AI 技术推动 CSxAI（客户支持 x 人工智能）计划，以实现智能、可扩展且卓越的服务体验。该团队开发和增强各种 AI 模型、ML 服务和工具，包括 LLM 微调与优化、RAG/搜索、LLM 评估与测试自动化、基于反馈的学习以及护栏，应用于 Airbnb 的广泛场景。
Airbnb 数据的丰富性、其市场的复杂性以及我们产品固有的多样性，意味着我们需要在 AI 实践的最前沿运作。我们致力于投资长期创新，以解决我们面临的复杂问题，为此我们需要最优秀的 ML 和 AI 专家加入我们。
你将带来的改变：
我们相信，我们目前在这些领域的客户体验仅仅触及了可能实现的创新的表面，而科学是为 Airbnb 的房客和房东带来阶跃式变革的核心。
你将构建并利用前沿 AI 技术，通过提供个性化、易用且主动的客户服务体验，来变革 Airbnb 的客户服务。
你将处理的许多计划都处于早期概念阶段。你将有机会从构思到生产全程塑造这些想法，将富有远见的概念转化为有影响力的现实。
典型的一天：
• 构想、倡导并支持开发新颖的 ML 系统、产品集成和性能优化，以解决现实世界的问题
• 与产品、设计和其他工程同事跨职能合作，为 Airbnb CS 产品设计和构建高效的 AI 解决方案
• 与跨地区（中国和美国）的团队学习和分享最新的 AI/ML 技术。
你的专业能力：
• 博士/硕士学位，最好是计算机科学专业，或同等经验
• 2-4 年 ML 工程经验，并负责过大规模软件系统的所有权职责。
• 具备设计和开发 AI 与 ML 系统及服务的背景，并对构建高效且可扩展的 ML 驱动产品充满热情
• 具有 LLM 驱动的聊天机器人和 Agentic AI 产品经验者将是一个很大的加分项
• 出色的沟通能力，以及能够在团队内部以及与工程、产品和设计组织的团队良好合作的能力
• 流利的英语和普通话是必需的。
我们对包容与归属的承诺：
Airbnb 致力于与尽可能广泛的人才库合作。我们相信多元化的想法能够促进创新和参与，并使我们能够吸引具有创造力的领导者，开发最好的产品、服务和解决方案。鼓励所有符合条件的个人申请。
合理便利：我们致力于在招聘过程中为残障申请人提供合理便利。如果你需要帮助或便利，请在有人就职位联系你时告知你的招聘人员。
关于招聘诈骗的说明：诈骗者有时会冒充 Airbnb 招聘人员，从候选人那里骗取钱财或个人信息。对于 Airbnb 的招聘流程，以下几点始终成立：我们的空缺职位发布在 Airbnb 招聘页面 careers.airbnb.com 上，我们的招聘人员仅通过 @ airbnb.com 或 @ ext.airbnb.com 电子邮件地址联系。我们的招聘人员在面试期间绝不会询问你的社会安全号码、银行账户详情、护照或支付应用信息。我们也绝不会在面试过程中要求你支付费用、汇款、存入或兑现支票，或购买工作相关设备（如公司笔记本电脑）。我们鼓励候选人对此类招聘诈骗保持警惕，如果你认为某个人实际上并非隶属于 Airbnb，请不要分享敏感信息。
以上内容由机器翻译自动生成，可能存在错误；投递前请以雇主原文为准。
查看雇主原文
职位描述
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
Your Location:
This position is CHINA BASED . The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. Your recruiter will inform you what cities you are able to work from depending on your personal legal working identity and Airbnb internal policies.
The Community You Will Join:
Machine Learning and Artificial Intelligence are at the heart of the Airbnb product. From Trust to Payments, and from Customer Service to Marketing we rely on ML to ensure that guests and hosts have the best possible experience with Airbnb.
The Community Support Products (CSP) Machine Learning team is the core team responsible for driving CSxAI (Customer Support x Artificial Intelligence) initiatives by adopting the Generative AI technologies to enable an intelligent, scalable and exceptional service experience. The team develops and enhances various AI models, ML services and tools including LLM fine-tuning and optimization, RAG/Search, LLM evaluation and testing automation, feedback-based learning and guardrail for a wide range of applications in Airbnb.
The richness of Airbnb's data, the complexity of its marketplace and the variety innate in our product mean that we need to operate at the state of the art of AI practice. We are committed to investing in long term innovation to solve the complex problems we face, and to do that we need the very best experts in ML and AI to join us.
The Difference You Will Make:
We believe our current customer experiences in these domains are only scratching the surface of the innovations that are possible, and that science is at the heart of delivering a step-function change for our Guest and and Host on Airbnb.
You will build and leverage cutting edge AI technologies to transform Airbnb’s customer service by delivering personalized, easy-to-use and proactive customer service experience.
Many of the initiatives you’ll tackle are in their early conceptual stages. You will have the opportunity to shape these ideas from inception to production, turning visionary concepts into impactful realities.
A Typical Day:
• Envision, champion, and support the development of novel ML systems, product integrations, and performance optimizations to solve real-world problems
• Work cross-functionally with product, design, and other engineering counterparts to design and build efficient AI solutions for Airbnb CS products
• Learn and share the latest AI/ML technologies with the team across regions( China and the US).
Your Expertise:
• PhD/Master’s degree, preferably in CS, or equivalent experience
• 2-4 years of ML engineering experience, with ownership responsibility over large-scale software systems.
• Background in the design and development of AI and ML systems and services, and a deep passion for building efficient and scalable ML-powered products
• Experience with LLM driven chatbot and Agentic AI products would be a big plus
• Excellent communication skills and the ability to work well within a team and with teams across the engineering, product & design organizations
• Fluency in both English and Mandarin is essential.
Our Commitment To Inclusion & Belonging:
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.
Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.
A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb’s hiring process: our open roles are posted on Airbnb’s Career’s Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing. We’ll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.