市场运营负责人
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Head of Marketing OperationsStripe · San Francisco, New York, Seattle, Chicago, Atlanta, Toronto, Remote in the US, Remote in 加拿大
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职位描述
机器翻译我们是谁
关于 Stripe
Stripe 是一个面向企业的金融基础设施平台。数百万家公司——从全球最大的企业到最有抱负的初创公司——都在使用 Stripe 来接受付款、增长收入并加速新的商业机会。我们的使命是提升互联网的 GDP，而我们面前还有大量工作要做。这意味着你拥有一个前所未有的机会，在从事你职业生涯中最重要的工作的同时，让全球经济触手可及。
关于团队
市场营销运营团队推动市场营销和销售开发团队所依赖的共享基础设施实现卓越：线索路由和线索管理、潜在客户数据、营销活动制作、营销系统以及销售开发系统。该基础设施覆盖三个垂直渠道组：入站和出站销售、数字营销以及线下活动。我们确保底层运营和系统可靠、可扩展且维护良好。通过与需求生成系统团队紧密合作，市场营销运营使全球和区域营销人员以及销售开发代表能够专注于推动收入，而不是疲于应对运营和系统问题。
你将做什么
我们正在寻找一位市场营销运营负责人，来领导一个关键团队，助力 Stripe 的增长。你将制定市场营销运营的方向，解决时间敏感且复杂的运营和系统挑战，并培养经理和独立贡献者。你将成为市场营销、销售开发、产品管理、工程、分析和数据科学等领域同行的不可或缺的合作伙伴。你将直接负责一个由 15-20 人组成的全球市场营销运营团队，此外还将以虚线汇报关系管理 25-30 名制作专家。
职责
• 推动支持入站和出站销售、数字营销渠道以及线下活动的运营和系统实现卓越
岗位职责
我们正在寻找一位市场营销运营负责人，来领导一个关键团队，助力 Stripe 的增长。你将制定市场营销运营的方向，解决时间敏感且复杂的运营和系统挑战，并培养经理和独立贡献者。你将成为市场营销、销售开发、产品管理、工程、分析和数据科学等领域同行的不可或缺的合作伙伴。你将直接负责一个由 15-20 人组成的全球市场营销运营团队，此外还将以虚线汇报关系管理 25-30 名制作专家。
• 推动支持入站和出站销售、数字营销渠道以及线下活动的运营和系统实现卓越
• 与需求生成系统团队合作，为数字营销活动、线下活动和销售开发构建、采购、改进并支持相关技术
• 确保我们准确地路由和推进线索，以匹配销售覆盖决策、需求营销策略以及约定的时间表
• 确保我们为销售和营销外联生成并维持足够的客户覆盖，以及销售联系人和营销数据库订阅者的质量
• 确保我们以高速度和最高质量制作数字营销活动
• 在与销售开发、销售运营、收入和区域营销团队的跨职能工作流中，作为市场营销运营的高级发声者
• 打造、培养并留住一支高绩效的市场营销运营团队
• 为市场营销运营组织制定战略方向、目标和关键结果，并与更广泛的市场营销以及 Stripe 全公司的目标和关键结果保持一致
任职要求
我们正在寻找符合该职位最低要求的人选。如果你符合这些要求，我们鼓励你申请。优先资格是加分项，而非要求。
最低要求
• 10 年以上 B2B 营销或收入运营经验，并直接参与企业营销技术栈（营销自动化平台、CRM、销售互动、公司和联系人数据等）
• 5 年以上直接人员管理经验，包括管理经理并组建 10 人以上团队；具有管理分布式和全球团队的经验
• 3 年以上在全球 B2B 公司工作的经验，该公司拥有数百名营销人员和销售开发代表
• 已证明具备设计和扩展运营组织的能力，包括构建团队并在模糊环境中进行管理
• 在推动 B2B 市场营销运营取得可衡量改进方面有成功记录
• 强大的跨职能影响力，能够在销售开发、销售运营、收入和区域营销的高层推动协同一致
• 强大的分析能力，包括使用数据诊断运营问题、设定目标并评估项目成果的能力
• 能够使用 AI 构建可运行的原型和演示，以解决市场营销运营挑战
• 曾负责向销售开发或营销团队推出 AI 解决方案
• 15 年以上 B2B 营销或收入运营经验，并直接参与企业营销技术栈（营销自动化平台、CRM、销售互动、公司和联系人数据等）
• 10 年以上直接人员管理经验，包括管理经理并组建 10 人以上团队；具有管理分布式和全球团队的经验
• 5 年以上在全球 B2B 公司工作的经验，该公司拥有数百名营销人员和销售开发代表
以上内容由机器翻译自动生成，可能存在错误；投递前请以雇主原文为准。
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职位描述
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
The Marketing Operations team drives excellence across the shared infrastructure that the marketing and sales development teams depend on: lead routing and lead management, prospect data, campaign production, marketing systems, and sales development systems. The infrastructure covers three vertical channel groups: inbound and outbound sales, digital marketing, and in-person events. We ensure that the underlying operations and systems are reliable, scalable, and well-maintained. In close partnership with Demand Generation Systems, Marketing Operations enables global and region marketers and Sales Development Representatives to focus on driving revenue rather than wrestling with operations and systems.
What you’ll do
We are looking for a Head of Marketing Operations to lead a critical team to help power Stripe's growth. You will set the direction of marketing operations, solve time-sensitive and complex operational and systems challenges, and develop managers and individual contributors. You will be an indispensable partner to peers in Marketing, Sales Development, Product Management, Engineering, Analytics, and Data Science. You will be directly responsible for a global marketing operations team of 15-20, in addition to 25-30 production specialists with a dotted-line reporting relationship.
Responsibilities
• Drive excellence in the operations and systems that support inbound and outbound sales, digital marketing channels, and in-person eve
岗位职责
We are looking for a Head of Marketing Operations to lead a critical team to help power Stripe's growth. You will set the direction of marketing operations, solve time-sensitive and complex operational and systems challenges, and develop managers and individual contributors. You will be an indispensable partner to peers in Marketing, Sales Development, Product Management, Engineering, Analytics, and Data Science. You will be directly responsible for a global marketing operations team of 15-20, in addition to 25-30 production specialists with a dotted-line reporting relationship.
• Drive excellence in the operations and systems that support inbound and outbound sales, digital marketing channels, and in-person events
• Partner with Demand Generation Systems to build, buy, improve, and support the technology for digital marketing campaigns, in-person events, and sales development
• Ensure that we accurately route and progress leads to match sales coverage decisions, demand marketing strategies, and agreed upon timelines
• Ensure that we generate and maintain sufficient account coverage and quality of sales contacts and marketing database subscribers for sales and marketing outreach
• Ensure that we produce digital marketing campaigns with velocity and at the highest quality
• Serve as the senior marketing operations voice in cross-functional workstreams with Sales Development, Sales Operations, Revenue, and Regional Marketing teams
• Build, develop, and retain a high-performing marketing operations team
• Set strategic direction, objectives, and key results for the Marketing Operations organization, aligned to broader marketing and Stripe-wide objectives and key results
任职要求
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
• 10+ years of experience in B2B marketing or revenue operations and working directly on an enterprise marketing technology stack (Marketing Automation Platform, CRM, sales engagement, company and contact data, etc.)
• 5+ years of direct people management experience, including managing managers and building teams of 10+ people; experience managing distributed and global teams
• 3+ years of working in a global B2B company with hundreds of marketers and sales development representatives
• Demonstrated ability to design and scale operations organizations, including structuring teams and managing through ambiguity
• Track record of driving measurable improvements in B2B marketing operations
• Strong cross-functional influence and ability to drive alignment at senior levels across Sales Development, Sales Operations, Revenue, and Regional Marketing
• Strong analytical skills, including the ability to use data to diagnose operational problems, set targets, and evaluate program outcomes
• Ability to build working prototypes and demos with AI to solve marketing operations challenges
• Prior responsibility for launching AI solutions to sales development or marketing teams
• 15+ years of experience in B2B marketing or revenue operations and working directly on an enterprise marketing technology stack (Marketing Automation Platform, CRM, sales engagement, company and contact data, etc.)
• 10+ years of direct people management experience, including managing managers and building teams of 10+ people; experience managing distributed and global teams
• 5+ years of working in a global B2B company with hundreds of marketers and sales development representatives