财务运营负责人
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Head of Finance OperationsStripe · Bengaluru
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职位描述
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关于 Stripe
Stripe 是一个面向企业的金融基础设施平台。数百万家公司——从全球最大的企业到最有抱负的初创公司——都在使用 Stripe 来接受付款、增长收入并加速新的商业机会。我们的使命是提升互联网的 GDP，而我们面前还有大量工作要做。这意味着你拥有一个前所未有的机会，在从事你职业生涯中最重要的工作的同时，让全球经济触手可及。
关于团队
Stripe 的财务运营（FinOps）组织提供高效、精准且具有韧性的优雅金融服务——在控制权基础上带来一致且令人愉悦的体验。我们的服务支柱涵盖应付账款、应收账款、差旅与费用、薪资以及商业化运营，第六项职能——FinOps 战略赋能——推动所有支柱中的人工智能采用、流程卓越和可扩展基础设施。
Stripe 的班加罗尔财务（BFin）中心是 Stripe 内 FinOps 和控制权人才最集中的地方，也是我们以 10 倍规模扩展金融服务而不成比例增加成本或复杂性的战略核心。BFin 设有负责以下事务的团队：
• 应付账款与供应商入驻 — 端到端供应商发票处理、付款以及供应商生命周期管理
• 差旅与费用 — T&E 政策合规、员工报销以及公司卡管理
• 薪资 — 为 Stripe 在 APAC 和 EMEA 的员工提供准确、及时的薪酬
• 商业化运营 — 为 Stripe 最大的企业用户将定制定价和计费投入运营
• 控制权 — BLR — 应收账款支持、银行账户管理以及实体层面的财务控制
职位
作为班加罗尔财务运营负责人，你将负责整个 BFin 组织的战略和运营领导。你将管理一支由团队负责人和经理组成的团队——他们各自负责一个独立的 FinOps 支柱——并成为 Stripe 印度财务中心的高级运营代言人。
这是一个建设者和运营者的角色。你将同时设定方向、提升你的经理、改进流程，并与全球财务领导层建立信任。你将直接向全球财务运营负责人汇报，并成为塑造 Stripe 金融服务如何扩展的关键决策贡献者。
你将做什么
领导并发展班加罗尔 FinOps 组织
• 全面负责 BFin 的人员领导：管理 AP、T&E、薪资、MonOps 和控制权领域的 4–6 名团队负责人和经理，整体组织规模为 60–100+ 名 Stripes
• 设定明确的绩效标准，发展你经理的领导能力，并建立一种主人翁意识、精准和心理安全的文化
• 积极管理人才密度——吸引优秀候选人，果断处理绩效不佳者，并通过有意义的发展留住高绩效者
将全球战略转化为班加罗尔执行
• 与全球财务运营负责人合作，将 Stripe 的 FinOps 战略转化为清晰的 BFin 运营计划
岗位职责
作为班加罗尔财务运营负责人，你将负责整个 BFin 组织的战略和运营领导。你将管理一支由团队负责人和经理组成的团队——他们各自负责一个独立的 FinOps 支柱——并成为 Stripe 印度财务中心的高级运营代言人。
这是一个建设者和运营者的角色。你将同时设定方向、提升你的经理、改进流程，并与全球财务领导层建立信任。你将直接向全球财务运营负责人汇报，并成为塑造 Stripe 金融服务如何扩展的关键决策贡献者。
领导并发展班加罗尔 FinOps 组织
• 全面负责 BFin 的人员领导：管理 AP、T&E、薪资、MonOps 和控制权领域的 4–6 名团队负责人和经理，整体组织规模为 60–100+ 名 Stripes
• 设定明确的绩效标准，发展你经理的领导能力，并建立一种主人翁意识、精准和心理安全的文化
• 积极管理人才密度——吸引优秀候选人，果断处理绩效不佳者，并通过有意义的发展留住高绩效者
将全球战略转化为班加罗尔执行
• 与全球财务运营负责人合作，将 Stripe 的 FinOps 战略转化为清晰的 BFin 运营计划和 Stripe OKR
• 确保班加罗尔的每位经理都理解他们正在建设的目标、他们的工作如何与公司成果相连接，以及他们在哪些方面拥有自主权
• 在全球规划中代表 BFin 的产能、能力和约束；以可信的方式为资源决策发声
推动运营卓越
• 负责 BFin 的关键服务指标：准确率、处理周期时间、SLA 遵守情况、每笔交易成本以及员工满意度
• 建立持续改进节奏——定期审计流程、识别摩擦的根本原因，并推动结构化整改
• 倡导将 Lean、Six Sigma 或同等方法论作为一种嵌入文化的纪律，而不仅仅是流程文档
• 与 FinOps 战略赋能合作，识别人工智能和自动化机会；先修复流程，再实现自动化
构建可扩展基础设施
• 设计并维护组织模型和运营节奏，以支持 2 倍–10 倍业务量增长，而不成比例增加人员编制
• 与全球 FinOps 领导层协调，定义并演进 BFin 的服务目录、分层和 SLA
• 确保班加罗尔的财务系统、控制和数据质量标准符合上市公司就绪型金融基础设施的要求
守护风险与控制权
• 将强有力的内部控制嵌入每个 BFin 流程；与 Accounting、SOX 和 Internal Audit 合作，维护稳健的控制环境
• 主动识别控制风险，以适当的紧迫性上报，并负责整改
• 维持 Stripe 印度法律实体在监管、税务和实体特定报告要求方面的合规性
大规模影响利益相关者
• 与全球财务运营负责人、Accounting、Legal、HR 和 Engineering 建立可信的合作伙伴关系
• 以清晰和数据化的方式沟通 BFin 的路线图、成就和阻碍——这里是 Stripe，所以你需要具备出色的写作能力
• 驾驭模糊性，管理相互竞争的优先事项，并跨时区推动一致性，而不必不必要地升级
任职要求
我们正在寻找符合该职位最低要求的人选。如果你符合这些要求，我们鼓励你申请。优先资格是加分项，而非要求。
最低要求
• 在财务运营、会计运营、共享服务或业务财务领域拥有 18+ 年相关经验——包括在 GCC、Captive 或 SDC 环境中的重要经验
• 经证明的经理的经理：你曾领导由多个团队组成的团队，总员工数达 40+，横跨多个职能领域；你的直接下属本身也是人员经理
• 运营建设者：你曾推动财务运营组织从一个成熟度水平迈向下一水平，并取得具体、可衡量的成果（降低错误率、加快周期时间、在不按比例增加成本的情况下扩展业务量）
• 在以下领域拥有深厚专业知识：应付账款、薪资、差旅与费用、应收账款 / 计费、商业化 / 收入运营或公司控制权
• 结构化改进方法论：具备 Lean、Six Sigma 或正式流程重设计的直接、实操经验——而不仅仅是概念上的熟悉
• 在财务运营或共享服务中推动人工智能和自动化采用的过往业绩
• 卓越的书面和口头沟通能力；能够自如地向高级领导层汇报，并以书面形式协调多方利益相关者观点
• 财务、会计、商业或相关领域的学士学位
• 熟悉企业财务系统：Oracle Fusion、Workday、Anaplan 或同等系统
• 具有领导跨多个时区、与美国/全球对应方协作的分布式团队的经验
• 具备印度特定监管要求（TDS、GST、FEMA、劳动法）与财务运营交叉相关的工作知识
这个职位为何令人兴奋
• 在真实规模上建设 — 运营 Stripe 最大的财务运营中心，拥有广泛的所有权和真实资源来塑造团队
• 高层可见度 — 直接向全球财务运营负责人汇报，并定期出现在全球财务领导层论坛中
• 转型时刻 — BFin 正从具有成本效益的执行中心转变为战略卓越中心；你将定义这意味着什么
• 面向人工智能的环境 — 专门的赋能资源（FinOps 战略赋能团队）与你的组织并肩工作，以加速自动化和人工智能计划
• 全球职业平台 — BFin 作为全球团队的一体化组成部分运作，提供跨领域曝光和清晰的进一步成长路径
以上内容由机器翻译自动生成，可能存在错误；投递前请以雇主原文为准。
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职位描述
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the Team
Stripe's Finance Operations (FinOps) organisation delivers elegant financial services that are efficient, precise, and resilient—yielding a consistent, delightful experience grounded in controllership. Our service pillars span Accounts Payable, Accounts Receivable, Travel & Expense, Payroll, and Monetisation Operations, with a sixth function—FinOps Strategic Enablement—driving AI adoption, process excellence, and scalable infrastructure across all pillars.
Stripe's Bangalore Finance (BFin) hub is the largest concentration of FinOps and Controllership talent at Stripe and is central to our strategy of scaling financial services 10x without a proportional increase in cost or complexity. BFin houses teams responsible for:
• Accounts Payable & Vendor Onboarding — end-to-end supplier invoice processing, payments, and vendor lifecycle management
• Travel & Expense — T&E policy compliance, employee reimbursements, and corporate card management
• Payroll — accurate, timely compensation for Stripe employees across APAC and EMEA
• Monetisation Operations — operationalising custom pricing and billing for Stripe's largest enterprise users
• Controllership — BLR — accounts receivable support, bank account management, and entity-level financial controls
The Role
As Head of Finance Operations, Bangalore , you will own the strategic and operational leadership of the entire BFin organisation. You will manage a team of team leads and managers—each running a distinct FinOps pillar—and will be the senior operational voice for Stripe's finance hub in India.
This is a builder and operator role. You'll set direction, elevate your managers, improve processes, and build trust with global Finance leadership—all simultaneously. You'll have a direct line to the global Head of Finance Operations and be a key contributor to decisions that shape how Stripe's financial services scale.
What You'll Do
Lead and Grow the Bangalore FinOps Organisation
• Own the full people leadership of BFin: manage 4–6 team leads and managers across AP, T&E, Payroll, MonOps, and Controllership, with a combined org of 60–100+ Stripes
• Set a clear performance bar, develop your managers' leadership capabilities, and build a culture of ownership, precision, and psychological safety
• Actively manage talent density—attract strong candidates, address underperformance decisively, and retain top performers through meaningful development
Translate Global Strategy into Bangalore Execution
• Partner with the global Head of Finance Operations to translate Stripe's FinOps strategy into clear BFin operating plans
岗位职责
As Head of Finance Operations, Bangalore , you will own the strategic and operational leadership of the entire BFin organisation. You will manage a team of team leads and managers—each running a distinct FinOps pillar—and will be the senior operational voice for Stripe's finance hub in India.
This is a builder and operator role. You'll set direction, elevate your managers, improve processes, and build trust with global Finance leadership—all simultaneously. You'll have a direct line to the global Head of Finance Operations and be a key contributor to decisions that shape how Stripe's financial services scale.
Lead and Grow the Bangalore FinOps Organisation
• Own the full people leadership of BFin: manage 4–6 team leads and managers across AP, T&E, Payroll, MonOps, and Controllership, with a combined org of 60–100+ Stripes
• Set a clear performance bar, develop your managers' leadership capabilities, and build a culture of ownership, precision, and psychological safety
• Actively manage talent density—attract strong candidates, address underperformance decisively, and retain top performers through meaningful development
Translate Global Strategy into Bangalore Execution
• Partner with the global Head of Finance Operations to translate Stripe's FinOps strategy into clear BFin operating plans and Stripe OKRs
• Ensure every manager in Bangalore understands what they're building toward, how their work connects to company outcomes, and where they have autonomy
• Represent BFin's capacity, capabilities, and constraints in global planning; advocate credibly for resourcing decisions
Drive Operational Excellence
• Own BFin's key service metrics: accuracy rates, processing cycle times, SLA adherence, cost per transaction, and employee satisfaction
• Establish a continuous improvement cadence—regularly auditing processes, identifying root causes of friction, and driving structured remediation
• Champion Lean, Six Sigma, or equivalent methodologies as a discipline embedded in culture, not just process documentation
• Partner with FinOps Strategic Enablement to identify AI and automation opportunities; fix the process before automating it
Build Scalable Infrastructure
• Design and maintain the organisational model and operating cadences that will support 2x–10x volume growth without proportional headcount growth
• Define and evolve BFin's service catalogue, tiering, and SLAs in coordination with global FinOps leadership
• Ensure finance systems, controls, and data quality standards in Bangalore are fit for a public-company-ready financial infrastructure
Steward Risk and Controllership
• Embed strong internal controls into every BFin process; partner with Accounting, SOX, and Internal Audit to maintain a robust controls environment
• Proactively identify control risks, escalate with appropriate urgency, and own remediation
• Maintain compliance with regulatory, tax, and entity-specific reporting requirements across Stripe's India-based legal entities
Influence Stakeholders at Scale
• Build trusted partnerships with global Finance Operations leads, Accounting, Legal, HR, and Engineering
• Communicate BFin's roadmap, achievements, and blockers with clarity and data—this is Stripe, so you need to write well
• Navigate ambiguity, manage competing priorities, and drive alignment across time zones without escalating unnecessarily
任职要求
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum Requirements
• 18+ years of relevant experience in Finance Operations, Accounting Operations, Shared Services, or Business Finance—including meaningful experience in a GCC, Captive, or SDC environment
• Proven manager of managers: you've led teams-of-teams with 40+ total staff across multiple functional domains; your direct reports are themselves people managers
• Operational builder: you've moved a Finance Operations org from one level of maturity to the next, with concrete, measurable outcomes (reduced error rates, faster cycle times, scaled volume without proportional cost growth)
• Deep domain expertise in: Accounts Payable, Payroll, Travel & Expense, Accounts Receivable / Billing, Monetisation / Revenue Operations, or Corporate Controllership
• Structured improvement methodology: direct, hands-on experience with Lean, Six Sigma, or formal process redesign—not just conceptual familiarity
• Track record of driving AI and automation adoption within Finance Operations or Shared Services
• Exceptional written and verbal communication; comfortable presenting to senior leadership and reconciling multiple stakeholder perspectives in writing
• Bachelor's degree in Finance, Accounting, Business, or a related field
• Familiarity with enterprise finance systems: Oracle Fusion, Workday, Anaplan, or equivalents
• Experience leading distributed teams across multiple time zones with US/global counterparts
• Working knowledge of India-specific regulatory requirements (TDS, GST, FEMA, labour law) as they intersect with Finance Operations
What Makes This Role Exciting
• Build at real scale — Run Stripe's largest Finance Operations hub, with broad ownership and real resources to shape the team
• Senior visibility — Direct line to the global Head of Finance Operations, with regular presence in global Finance leadership forums
• Transformational moment — BFin is moving from a cost-effective execution hub to a strategic centre of excellence; you'll define what that looks like
• AI-forward environment — Dedicated Enablement resources (FinOps Strategic Enablement team) sit alongside your org to accelerate automation and AI initiatives
• Global career platform — BFin operates as an integrated part of a global team, providing cross-domain exposure and a clear path for further growth