欺诈运营专员 SDC
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Fraud Operations Associate SDCStripe · Mexico City
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职位描述
机器翻译我们是谁
关于 Stripe
Stripe 是一个面向企业的金融基础设施平台。数百万家公司——从全球最大的企业到最有抱负的初创公司——都在使用 Stripe 来接受付款、增长收入并加速新的商业机会。我们的使命是提升互联网的 GDP，而我们面前还有大量工作要做。这意味着你拥有一个前所未有的机会，在从事你职业生涯中最重要的工作的同时，让全球经济触手可及。
关于团队
在 Stripe，我们的墨西哥城办公室是一个充满活力的中心，处于我们重塑全球企业金融格局这一使命的最前沿。我们的团队优先重视协作、创新和卓越。作为墨西哥城团队的一员，你将成为一个以使命为驱动的社区的一部分，致力于增强全球经济并提升互联网的 GDP。我们通过以匠心与美感进行创造来追求卓越，同时享受乐趣并共同庆祝我们的成功。
我们培养一种协作、包容和支持的文化，让每位团队成员的声音都受到重视。我们的承诺熠熠生辉，因为我们每年处理超过一百万件支持案例
岗位职责
• 调查账户以识别欺诈商户、卡片测试、账户接管以及其他欺诈途径
• 对商户账户进行调查，以支持金融合作伙伴的要求
• 评估潜在欺诈活动的风险因素和趋势
• 帮助维护欺诈检测策略和业务规则，以在欺诈损失和客户体验之间取得平衡
• 为根因分析做出贡献，以识别在流程和绩效中预测、预防和缓解风险的机会
• 参与欺诈运营团队的月度、季度和年度业务回顾
任职要求
我们正在寻找符合该职位最低要求的人选以进入考虑范围。如果你符合这些要求，我们鼓励你申请。优先资格是加分项，而非要求。
最低要求
• 在欺诈分析、欺诈调查或欺诈运营方面有一定经验
• 以团队为中心的思维方式和有效的问题解决能力
• 能够从用户角度应对挑战，同时务实且以解决方案为导向
• 你可以 100% 到办公室工作
• 你愿意定期在周末（远程）工作，作为补偿你将获得工作日调休
• 在支付、电子商务或金融科技领域具备缓解数字欺诈和无卡支付欺诈的欺诈经验
• 了解欺诈手法、欺诈预防方法和欺诈检测工具
• 曾在多个行业和垂直领域拥有欺诈相关经验
以上内容由机器翻译自动生成，可能存在错误；投递前请以雇主原文为准。
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职位描述
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together.
We cultivate a culture of collaboration, inclusivity, and support where every team member's voice matters. Our commitment shines through as we handle over a million support cases each yea
岗位职责
• Investigate accounts to identify fraudulent merchants, card testing, account takeover, and other fraud vectors
• Conduct investigations on merchant accounts to support financial partner requirements
• Assess risk factors and trends of potentially fraudulent activity
• Help maintain fraud detection strategies and business rules that balance fraud loss and customer experience
• Contribute to root cause analysis to identify opportunities to predict, prevent, and mitigate risk within process and performance
• Participate in monthly, quarterly, and annual business reviews for the Fraud Operations team
任职要求
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
• Some experience in fraud analysis, fraud investigations, or fraud operations
• A team-focused mentality and effective problem-solving skills
• The ability to approach challenges from a user perspective while being pragmatic and solutions-oriented
• You have availability to work 100% in-office
• You're willing to periodically work a weekend (remotely) for which you will be compensated with weekdays off
• Fraud experience in payments, e-commerce, or fintech mitigating digital and card-not-present fraud
• Knowledge of fraud schemes, fraud prevention methods, and fraud detection tools
• Prior fraud experience across multiple industries and verticals