欺诈运营专员（普通话）
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Fraud Operations Associate (Mandarin Speaking)Stripe · Bengaluru
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发现指数 42/100，仅依据与该职位一起存储的证据计算。
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分数构成
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- 雇主官方来源+15
- 稀有职位+1
- 公司来源健康度+8
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职位描述
机器翻译我们是谁
关于 Stripe
Stripe 是一个面向企业的金融基础设施平台。数百万家公司——从全球最大的企业到最有抱负的初创公司——都在使用 Stripe 来接受付款、增长收入并加速新的商业机会。我们的使命是提升互联网的 GDP，而我们面前还有大量工作要做。这意味着，在从事你职业生涯中最重要的工作的同时，你将拥有一个前所未有的机会，让全球经济触手可及。
关于团队
我们正在寻找一位对打击欺诈充满热情、天生好奇，并强烈渴望与欺诈领域的同行和合作伙伴建立联系的人。你将负责进行账户调查、做出账户层面的判断，并为特殊处理的风险案件提供支持。你将自信地查阅数据、评估各种指标，并根据你的发现做出判断。
这个职位的合适候选人最好具备一些欺诈方面的经验，最好是在电子商务或支付领域，并对欺诈预防和控制有基本了解。
你将做什么
职责
岗位职责
• 调查账户，以识别欺诈性商户、卡片测试、账户接管以及其他欺诈途径
• 对商户账户进行调查，以支持金融合作伙伴的要求
• 评估潜在欺诈活动的风险因素和趋势
• 帮助维护欺诈检测策略和业务规则，以在欺诈损失和客户体验之间取得平衡
• 为根本原因分析做出贡献，以识别在流程和绩效中预测、预防和减轻风险的机会
• 参与欺诈运营团队的月度、季度和年度业务回顾
任职要求
我们正在寻找符合该职位最低要求的人选。如果你符合这些要求，我们鼓励你申请。优先资格是加分项，而非要求。
最低要求
• 具备高度专业流利的普通话和英语能力
• 在欺诈分析、欺诈调查或欺诈运营方面有一些经验
• 以团队为中心的思维方式和有效的问题解决能力
• 能够从用户角度应对挑战，同时务实且以解决方案为导向
• 你愿意定期在周末工作一天，作为补偿你将获得一个工作日休息；SDC 在白天时段运营，班次从早上到傍晚
• 在支付、电子商务或金融科技领域具备减轻数字/无卡欺诈的欺诈经验
• 了解欺诈手法、欺诈预防方法和欺诈检测工具
• 曾在多个行业/垂直领域具备欺诈经验
以上内容由机器翻译自动生成，可能存在错误；投递前请以雇主原文为准。
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职位描述
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
We are looking for someone passionate about fighting fraud, is naturally curious, and has a strong desire to network with peers and partners within the fraud space. You will be responsible for conducting account investigations, making account-level judgements, and providing support for special handling risk cases. You will be confident in looking through data, assessing various indicators, and making judgements on your findings.
The right candidate for this role will ideally have some experience in fraud, preferably within ecommerce or payments, and possess a basic understanding of fraud prevention and controls.
What you’ll do
Responsibil
岗位职责
• Investigate accounts to identify fraudulent merchants, card testing, account takeover, and other fraud vectors
• Conduct investigations on merchant accounts to support financial partner requirements
• Assess risk factors and trends of potentially fraudulent activity
• Help maintain fraud detection strategies and business rules that balance fraud loss and customer experience
• Contribute to root cause analysis to identify opportunities to predict, prevent, and mitigate risk within process and performance
• Participate in monthly, quarterly, and annual business reviews for the Fraud Operations team
任职要求
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
• High professional fluency in Mandarin and English
• Some experience in fraud analysis, fraud investigations, or fraud operations
• A team-focused mentality and effective problem solving skills
• The ability to approach challenges from a user perspective while being pragmatic & solutions oriented
• You're willing to periodically work a weekend day for which you will receive a weekday off; the SDC operates during daytime hours with shifts from the morning through early evening
• Fraud experience in payments, e-commerce, or fintech mitigating digital/card-not-present fraud
• Knowledge of fraud schemes, fraud prevention methods, and fraud detection tools
• Prior fraud experience across multiple industries/verticals