专家智能体构建师，前向部署工程
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Expert Agent Builder, Forward Deployed EngineeringSalesforce · California - San Francisco · compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for
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职位描述
机器翻译为了获得最佳的候选人体验，请考虑在12个月内最多申请3个职位，以确保您不会重复投递。 职位类别 销售 职位详情 关于 Salesforce Salesforce 是排名第一的 AI CRM，在这里，人类与智能体携手推动客户成功。在这里，雄心与行动相遇。科技与信任相遇。创新不是流行语——而是一种生活方式。我们所熟知的工作世界正在改变，我们正在寻找 Trailblazers，他们热衷于通过 AI 改善商业和世界、推动创新，并将 Salesforce 的核心价值观置于一切的核心。 准备好在引领智能体时代劳动力转型的公司提升您的职业生涯了吗？您来对地方了！Agentforce 是 AI 的未来，而您就是 Salesforce 的未来。 关于 Salesforce： 我们是 Salesforce，即 Customer Company，以 AI + Data + CRM 激发商业的未来。我们以核心价值观为引领，帮助各行各业的企业开辟新路径，以全新的方式与客户建立联系。而且，我们也赋能您成为 Trailblazer——推动您的绩效和职业成长，开辟新道路，并改善世界现状。如果您相信商业是推动变革的最佳平台，相信企业既能做得好也能行善——那您来对地方了。
岗位职责
我们正在寻找一位成就卓著的技术专家，加入我们的 Forward Deployed Engineering Team，担任 Expert Agent Builder。该职位代表 AI 技术专长的巅峰，专注于架构、设计和构建最复杂、最精密的智能体系统，以解决客户最棘手的挑战。您将成为技术良知和思想领袖，将模糊的客户需求转化为具体、可执行的 AI 解决方案。 您将通过攻克智能自动化的技术前沿，推动变革性的 AI 解决方案。您将为全球最大的品牌构建同类首创的一流体验——包括无头智能体自动化、动态 AI 驱动的自定义用户界面，以及复杂的多智能体解决方案。这要求无与伦比的软件开发造诣、深厚的软件架构技能，以及坚定不移地专注于实施工程最佳实践，以在动态的真实企业环境中交付最大的有形价值。这不仅仅是编码；而是要深入理解客户最复杂的问题，架构精密的解决方案，并领导创新且有影响力的解决方案的端到端技术交付，这些解决方案将利用我们的 Agentforce 平台及其他能力。 • 定义智能体架构：设计、架构并亲自动手开发最困难、最定制的智能体 AI 解决方案，充分利用 Agentforce 平台的全部能力，并与复杂的企业系统集成，以解决关键的客户挑战。
• 构建和部署智能体系统：运用丰富的实操经验集成大型语言模型（LLMs），并熟练利用智能体构建和编排框架（例如 Agentforce、LangChain、LlamaIndex）来实施和部署复杂的基于智能体的解决方案。
• 领导工程最佳实践：掌握我们的开发流程、文化和代码库，然后定义、改进并执行工程最佳实践，以确保所有已部署的智能体解决方案在代码质量、可扩展性和安全性方面达到标准。
• 推动平台定制：利用在 Salesforce 平台方面的大量直接经验，执行高级配置、定制和复杂开发，以支持和集成智能体解决方案。
• 开发数据与集成解决方案：设计战略性数据模型并构建高效的处理管道，以确保数据为高级 AI 应用做好准备、经过优化且安全。
• 主动清除技术障碍：在解决方案交付的各个阶段识别、分析并直接解决最复杂的技术挑战，成为高级智能体编排和复杂数据集成问题的终极首选专家。
• 推动 Agentforce 创新：成为我们创新 Agentforce 平台的首席专家，领导自定义智能体的开发，并基于深入的现场洞察影响未来的产品增强。
• 持续学习：保持对公司内部和更广泛行业中最新的 AI 进展的专业知识，并主动寻找机会整合这些知识，以推动产品和流程创新。
必备资格 • 8年以上在高质量、可扩展生产解决方案中承担实操、端到端交付角色的经验。拥有计算机科学或相关工程学科的扎实背景。
• 精通一种或多种编程语言（例如 Java、Apex、JavaScript、Python）。深入了解面向对象编程和数据库。
• 具有使用现代 Web 组件框架（如 React、Angular 或 LWC）构建应用的经验。
• 拥有使用 AI/LLM 技术构建和部署解决方案的大量实操经验，包括： • 集成 LLMs 并应用高级 AI 编排框架（例如 LangChain、LlamaIndex）。
• 开发自定义智能体框架和系统。
• 深入理解机器学习和自然语言处理。
• 精通提示工程、高级 RAG（检索增强生成）策略，以及为 LLM 输出和智能体工作流定义/自动化严格的评估和测试框架。
• 在数据建模、处理、集成和分析方面拥有深厚专长，并具备在企业数据平台（例如 Salesforce Data Cloud、Snowflake、Databricks、BigQuery）方面的可证明熟练度。
• 在自动化测试方面拥有成熟经验，包括单元测试和功能测试，并具备制定测试策略和设计自动化框架的能力。
• 出色的人际交往能力，能够与来自不同背景和专业水平的人有效协作。
• 拥有创新和解决问题的过往业绩，能够为新出现的、不可预见的业务问题找到创造性的技术解决方案。
• 能够根据需要前往客户现场出差，出差时间占30%。
任职要求
• 在 Salesforce 平台方面拥有大量直接经验，包括高级配置、定制和复杂开发。
• 有为开源 AI 框架或库做出贡献的经验。
• 高级 Salesforce 平台认证（例如 Platform Developer II、Application Architect、System Architect）。
• 在专业环境中使用 Apex、Javascript 和/或 Python 编程语言的专家级经验。
• 具有语音系统经验，最好是在智能体场景中，但也包括文本转语音和语音转文本 API。
• 欣赏超越最低完成标准的高质量用户体验。
释放您的潜能 当您加入 Salesforce 时，您将在生活的各个方面都无所限量。我们的福利和资源支持您找到平衡并成为最好的自己，我们的 AI 智能体加速您的影响力，让您能够做到最好。我们将携手把 Agentforce 的力量带给各种规模的组织，并交付客户喜爱的卓越体验。立即申请，不仅塑造未来——更重新定义可能性——为您自己、为 AI、为世界。 便利安排 如果您在申请或招聘过程中需要合理的便利安排，请通过此 Accommodations Request Form 提交请求。 请注意，Salesforce 使用人工智能（AI）工具来帮助我们的招聘人员在整个招聘过程中评估和评价候选人的简历和资格。候选人甄选和招聘决定始终由人类做出。请参阅我们的 Candidate Privacy Statement，了解有关我们如何使用您的个人数据以及您的权利的更多信息，包括有关使用 AI 工具和选择退出选项的信息。 招聘声明 Salesforce 是一家提供平等机会的雇主，并对所有员工和求职者维持非歧视政策。这到底意味着什么？这意味着在 Salesforce，我们相信人人平等。我们相信，我们能够部分通过创建一个包容且没有歧视的工作场所来引领通往平等的道路。了解您的权利：职场歧视是非法的。任何员工或潜在员工都将根据功绩、能力和资格进行评估——不考虑种族、宗教、肤色、国籍、性别、性取向、性别表达或身份、跨性别身份、年龄、残疾、退伍军人或婚姻状况、政治观点或其他受法律保护的分类。本政策适用于当前和未来的员工，无论他们处于 Salesforce 职业旅程的哪个阶段。它也适用于招聘、雇用、工作分配、薪酬、晋升、福利、培训、工作绩效评估、纪律处分、解雇以及其间的一切。Salesforce 的招聘、雇用和晋升决定是公平的，并基于功绩。薪酬、福利、晋升、调动、裁员、召回、培训和教育也是如此。 在美国，所提供的薪酬将取决于地点、职位级别、与工作相关的知识、技能和经验等因素。某些职位可能有资格获得激励性薪酬、股权和福利。Salesforce 提供各种福利，帮助您生活得更好，包括：休假计划、医疗、牙科、视力、心理健康支持、带薪育儿假、人寿和残疾保险、401(k) 以及员工购股计划。有关公司福利的更多详情，请访问以下链接：https://www.salesforcebenefits.com。根据《旧金山公平机会条例》和《洛杉矶公平机会招聘倡议》，Salesforce 将考虑雇用有逮捕和定罪记录的合格申请人。 在 Salesforce，我们相信公平的薪酬实践，能够反映各地区劳动力市场的动态性质。
该职位的典型基本薪资范围为每年 $88,970 - $287,910
特定工作地点适用不同的范围。在加利福尼亚州和纽约州，以及 Boston、Chicago、Seattle 和 Washington DC 大都市区的部分城市，该职位在这些地点的基本薪资范围为每年 $97,860 - $316,750。您的招聘人员可以在招聘过程中分享有关该工作地点具体薪资范围的更多信息。
该范围仅代表基本薪资，不包括公司奖金、销售职位的激励、股权或福利（如适用）。
以上内容由机器翻译自动生成，可能存在错误；投递前请以雇主原文为准。
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职位描述
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. About Salesforce: We’re Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
岗位职责
We are seeking a highly accomplished technologist to join our Forward Deployed Engineering Team as an Expert Agent Builder. This role represents the pinnacle of AI technical expertise, focusing on architecting, designing, and building the most complex and sophisticated agentic systems to solve our customers' most difficult challenges. You will be the technical conscience and thought leader, translating ambiguous customer needs into concrete, executable AI solutions. You will drive transformative AI solutions by tackling the technical frontier of intelligent automation. You will build first of their kind best in class experiences for the world’s biggest brands - including headless agent automations, dynamic AI driven custom user interfaces, and complex multi-agent solutions. This demands unparalleled software development mastery, deep software architecture skills, and a relentless focus on implementing engineering best practices to deliver maximum tangible value in dynamic, real-world enterprise environments. This isn't just about coding; it's about deeply understanding our customers' most complex problems, architecting sophisticated solutions, and leading the end-to-end technical delivery of innovative, impactful solutions that leverage our Agentforce platform and beyond. • Define Agentic Architecture: Design, architect, and hands-on develop the most difficult and bespoke agentic AI solutions that leverage the full power of the Agentforce platform and integrate with complex enterprise systems to solve critical customer challenges.
• Build and Deploy Agent Systems: Apply extensive hands-on experience to integrate Large Language Models (LLMs) and expertly utilize agent-building and orchestration frameworks (e.g., Agentforce, LangChain, LlamaIndex) to implement and deploy complex agent-based solutions.
• Lead Engineering Best Practices: Master our development process, culture, and code base, then define, improve, and enforce engineering best practices for code quality, scalability, and security across all deployed agentic solutions.
• Drive Platform Customization: Utilize significant direct experience with the Salesforce platform to perform advanced configuration, customization, and complex development necessary to support and integrate agentic solutions.
• Develop Data & Integration Solutions: Design strategic data models and build efficient processing pipelines to ensure data is ready, optimized, and secure for advanced AI applications.
• Proactively Remove Technical Blockers: Identify, analyze, and directly resolve the most complex technical challenges during all phases of solution delivery, serving as the ultimate go-to expert for advanced agent orchestration and intricate data integration issues.
• Drive Agentforce Innovation: Become the foremost expert in our innovative Agentforce platform, leading the development of custom intelligent agents and influencing future product enhancements based on deep field insights.
• Undertake Continuous Learning: Maintain expertise in the latest AI advancements, both within the company and the wider industry, and proactively seek opportunities to integrate this knowledge for product and process innovation.
Required Qualifications • 8+ years of experience in a hands-on, end-to-end delivery role for high-quality, scalable production solutions. Strong background in Computer Science or a related engineering discipline.
• Expert-level proficiency in one or more programming languages (e.g., Java, Apex, JavaScript, Python). Deep knowledge of object-oriented programming and databases.
• Experience building applications with modern web component frameworks like React, Angular, or LWC.
• Extensive hands-on experience building and deploying solutions with AI/LLM technologies, including: • Integrating LLMs and applying advanced AI orchestration frameworks (e.g., LangChain, LlamaIndex).
• Developing custom agentic frameworks and systems.
• Deep understanding of machine learning and natural language processing.
• Expertise in prompt engineering, advanced RAG (Retrieval-Augmented Generation) strategies, and defining/automating rigorous evaluation and testing frameworks for LLM outputs and agentic workflows.
• Deep expertise in data modeling, processing, integration, and analytics, with demonstrable proficiency in enterprise data platforms (e.g., Salesforce Data Cloud, Snowflake, Databricks, BigQuery).
• Proven experience in automated testing, including unit and functional testing, and the ability to develop test strategies and design automation frameworks.
• Excellent interpersonal skills with the ability to collaborate effectively with people from various backgrounds and levels of expertise.
• Track record of innovation and problem solving to find creative technical solutions to new and unforeseen business problems.
• Ability to travel 30% of the time, as needed to customer sites.
任职要求
• Significant direct experience with the Salesforce platform, including advanced configuration, customization, and complex development.
• Experience contributing to open-source AI frameworks or libraries.
• Advanced Salesforce platform certifications (e.g., Platform Developer II, Application Architect, System Architect).
• Expert-level experience with Apex, Javascript, and/or Python coding languages in a professional setting.
• Experience with voice systems preferably in an agentic setting, but including text-to-speech and speech-to-text APIs.
• Appreciation for high quality user experiences that go beyond accomplishing the bare minimum.
Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form . Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $88,970 - $287,910 annually
There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $97,860 - $316,750 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.