企业销售工程师
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Enterprise Sales EngineerSierra · San Francisco, CA; US - Remote; New York, NY; Atlanta, GA · $160k – $270k
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发现指数 65/100，仅依据与该职位一起存储的证据计算。
- 新的雇主官方职位
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- 时效性 （随职位发布时间变化）+18
- 雇主官方来源+15
- 已披露薪资+15
- 远程职位+8
- 稀有职位+1
- 公司来源健康度+8
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职位描述
机器翻译关于我们 Sierra 是面向客户的 AI 智能体领域的领先平台，与众多全球知名品牌合作——包括 The GAP、Rocket Mortgage、SoFi、Sutter Health 和 SoftBank——帮助他们转变服务客户和拓展业务的方式。我们主要是一家位于旧金山的线下办公公司，并在北美、欧洲和亚洲设有不断扩展的办公室。 我们以一套价值观为指引，这些价值观是我们行动的核心，也定义了我们的文化：信任、客户至上、匠心、全力以赴，以及在此过程中兼顾家庭的承诺。这些价值观是我们工作的基础，我们致力于在所做的一切中坚守它们。 我们的联合创始人是 Bret Taylor 和 Clay Bavor。Bret 目前担任 OpenAI 的董事会主席。此前，他曾担任 Salesforce 的联席 CEO（Salesforce 收购了他创立的公司 Quip）以及 Facebook 的 CTO。Bret 还是 Google 最早的产品经理之一，也是 Google Maps 的联合创造者。在创立 Sierra 之前，Clay 在 Google 工作了 18 年，最近负责领导 Google Labs。更早之前，他发起并领导了 Google 的 AR/VR 项目、Project Starline 和 Google Lens。在此之前，Clay 领导了 Google Workspace 的产品和设计团队。 你将做什么 • GTM 技术专家：负责端到端的技术售前流程，包括界定客户用例、阐明业务价值、设计和演示 Sierra 出色的平台、主导技术和架构评审，并在整个销售周期中担任值得信赖的技术专家。
• 跨职能协作：你将直接与我们的销售、产品和智能体工程团队合作，既推动我们的 GTM 职能，也通过我们以客户驱动的产品开发理念持续改进我们的智能体。
• 领导并支持我们的客户：作为在与未来客户最早对话中的 GTM 和技术领导者，你将理解并预判他们的需求，以延续我们行业领先的 AI 解决方案。
你将带来什么 • 5-7 年以上销售工程、解决方案工程或面向客户的技术销售经验。
• 过往在演示构建、展示以及与客户或顾客在 GTM 职能中合作的经验。
• 与潜在客户（包括高管和技术领导者）建立关系的经验。
• 主导企业客户销售流程的经验。
• 能够将潜在客户的特定业务问题与 Sierra 的解决方案联系起来，并向技术和非技术受众进行解释
岗位职责
• GTM 技术专家：负责端到端的技术售前流程，包括界定客户用例、阐明业务价值、设计和演示 Sierra 出色的平台、主导技术和架构评审，并在整个销售周期中担任值得信赖的技术专家。
• 跨职能协作：你将直接与我们的销售、产品和智能体工程团队合作，既推动我们的 GTM 职能，也通过我们以客户驱动的产品开发理念持续改进我们的智能体。
• 领导并支持我们的客户：作为在与未来客户最早对话中的 GTM 和技术领导者，你将理解并预判他们的需求，以延续我们行业领先的 AI 解决方案。
你将带来什么 • 5-7 年以上销售工程、解决方案工程或面向客户的技术销售经验。
• 过往在演示构建、展示以及与客户或顾客在 GTM 职能中合作的经验。
• 与潜在客户（包括高管和技术领导者）建立关系的经验。
• 主导企业客户销售流程的经验。
• 能够将潜在客户的特定业务问题与 Sierra 的解决方案联系起来，并向技术和非技术受众进行解释
• 能够高效利用 AI 工具，将其作为技术销售动作中的常规组成部分——探索准备、解决方案设计、演示和原型构建、技术提案。因此，你清楚这些工具在哪些方面能提供帮助，以及哪些方面仍然需要人的判断。重要的是，你要对呈现在客户面前的任何内容的准确性负责，无论 AI 是否帮助你构建了它。这种负责意味着我们不会说“这是[所选 AI 工具]构建的”，而是说“这是我用[所选 AI 工具]构建的”。
• 学士学位或以上；如果是计算机科学或相关领域，或具备同等专业经验则更佳。
更佳条件…… • 有将代码、技术逻辑和用户需求转化为产品和工程需求的经验。
我们的价值观 • 信任：我们通过责任感、同理心、质量和响应能力与客户建立信任。我们通过让 AI 更易获取、更安全、更有用来建立对 AI 的信任。我们通过在职业和个人层面彼此支持来建立彼此的信任，营造一个让我们所有人都能发挥最佳水平的环境。
• 客户至上：我们深入理解客户的业务目标，并始终专注于推动成果，而不仅仅是技术里程碑。公司每个人都知道我们的客户，并花时间与他们相处。当我们的客户遇到问题时，我们会放下一切去解决它。
• 匠心：我们把细节做对，从页面上的文字到系统架构。我们有良好的品味。当我们发现某些地方不对时，我们会花时间修正它。我们为我们打造的产品感到自豪。我们不断自我反思，以持续自我提升。
• 全力以赴：我们知道我们没有耐心等待的奢侈。我们为胜利而战。我们关心我们的产品是否最好，当它不是时，我们就修正它。当我们失败时，我们会公开讨论，不互相指责，以便下一次成功。
• 家庭：我们知道平衡与全力以赴是可以兼容的，并在我们的行动和流程中体现这一点。我们是对父母最友好的科技公司。我们相互支持和尊重，并庆祝彼此的个人和职业成就。
福利待遇
我们希望我们的福利能够体现我们的价值观，并为全职员工提供以下福利： • 灵活（无限）带薪休假
• 为你和家人提供医疗、牙科和视力福利
• 人寿保险和伤残福利
• 退休计划取决于就业所在国家
• 育儿假
• 通过 Carrot 提供的生育和家庭建设福利
• 午餐，以及美味零食和咖啡，让你保持精力充沛
• 自由支配福利津贴，让人们能够在最重要的事情上支出
• 免费阿尔卑斯长号课程
这些福利在 Sierra 的政策中有进一步详细说明，可能因地区而异，并可能随时变更，且须符合任何适用薪酬或福利计划的条款。符合条件的全职员工可以参与 Sierra 的股权计划，但须遵守适用计划和政策的条款。 与我们同行，做你自己 我们正在努力将 AI 的变革力量带给世界上的每一个组织。为此，对我们来说重要的是，我们员工的多样性能够代表我们客户的多样性。我们相信，当我们鼓励、支持并尊重团队中不同的技能和经验时，我们的工作和文化会更好。即使你的经验与职位描述并不完全匹配，我们也鼓励你申请。我们努力以一致的方式评估所有申请人，不考虑种族、肤色、宗教、性别、国籍、年龄、残疾、退伍军人身份、怀孕、性别表达或身份、性取向、公民身份或任何其他受法律保护的类别。
以上内容由机器翻译自动生成，可能存在错误；投递前请以雇主原文为准。
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职位描述
About us Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor . Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll do • GTM technical expert: Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle.
• Cross-functional work: You will work directly with our Sales, Product and Agent Engineering teams to both drive our GTM function, as well as continuously improve our Agents through our customer-driven product development philosophy.
• Lead & support our customers: As a GTM and technical leader in the earliest conversations with our future customers, you will both understand and anticipate their needs to continue our industry-leading AI solution.
What you'll bring • 5-7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales.
• Past experience in demo building, and presenting, and working with customers or clients in the GTM function.
• Experience in relationship-building with potential customers, including executives and technical leaders.
• Experience in leading the sales process with Enterprise customers.
• Ability to connect a prospect’s specific business problems and Sierra’s solutions and explain them to both a tech
岗位职责
• GTM technical expert: Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle.
• Cross-functional work: You will work directly with our Sales, Product and Agent Engineering teams to both drive our GTM function, as well as continuously improve our Agents through our customer-driven product development philosophy.
• Lead & support our customers: As a GTM and technical leader in the earliest conversations with our future customers, you will both understand and anticipate their needs to continue our industry-leading AI solution.
What you'll bring • 5-7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales.
• Past experience in demo building, and presenting, and working with customers or clients in the GTM function.
• Experience in relationship-building with potential customers, including executives and technical leaders.
• Experience in leading the sales process with Enterprise customers.
• Ability to connect a prospect’s specific business problems and Sierra’s solutions and explain them to both a technical and non-technical audience
• Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals. With that, you know where these tools can help and where human judgment still is required. Importantly, you own the accuracy of anything you put in front of a customer, whether or not AI helped you build it. This ownership looks like us not saying "[AI tool of choice] built this", but "I built this with [AI tool of choice]."
• Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience.
Even better... • Experience translating code, technical logic and user requirements to product and engineering requirements.
Our values • Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
• Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
• Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
• Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
• Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
福利待遇
We want our benefits to reflect our values and offer the following to full-time employees: • Flexible (unlimited) paid time off
• Medical, dental, and vision benefits for you and your family
• Life insurance and disability benefits
• Retirement plan dependent on country of employment
• Parental leave
• Fertility and family building benefits through Carrot
• Lunch, as well as delicious snacks and coffee to keep you energized
• Discretionary benefit stipend giving people the ability to spend where it matters most
• Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.