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Don’t see what you’re looking for?Modern Health · Remote - US
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职位描述
机器翻译Modern Health
Modern Health 是一个面向雇主提供心理健康福利的平台。我们是首个全球心理健康解决方案，让员工可以在单一平台内获取一对一、团体和自助式数字资源，以满足其情绪、职业、社交、财务和身体健康需求。无论某人是想主动管理压力还是治疗抑郁症，Modern Health 都会引导人们在正确的时间获得正确的护理。我们赋能公司帮助所有员工成为最好的自己，并相信要在人们心理健康旅程中的任何阶段与他们相遇。
Modern Health 获得了 Kleiner Perkins、Founders Fund、John Doerr、Y Combinator 和 Battery Ventures 等投资者的支持，并在不到两年内筹集了超过 1.7 亿美元，使 Modern Health 成为美国最快达到独角兽地位的完全由女性创立的公司。
进一步了解我们的文化以及加入团队后您可以期待什么：
• “举全村之力”的文化。Modern Health 拥有一种独特且毫不掩饰的文化，以高度同理心和高度责任感为核心——并带着取胜的动力。我们因汇聚行业中最优秀的人才来实现大胆的目标而充满活力，这些目标专注于让心理健康成为所有人的力量和优先事项。
• 我们痴迷于取胜。我们雄心勃勃，并对我们所做的工作充满热情。我们以交付卓越表现和个人最佳水平为荣，并持续创新，以独特方式满足客户需求。
• 我们负责，也可以彼此依靠。我们是一个团队，对自己和彼此负责。我们相信透明沟通和持续反馈，以培养信任、可靠和成长的文化。
• 我们展现同理心。我们拥有一个支持性且多元的文化，在追求崇高目标的过程中彼此扶持和鼓舞。我们鼓励无私和乐于支持他人，培养协作且相互尊重的环境。
• 我们展现出行动偏好。这是一个快节奏的环境。我们直面问题并主动发起解决方案。我们赋能员工做出决策并实验、迭代、重复，直到我们做对为止。
Modern Health 是一支完全远程办公的员工队伍，也是一家超高速增长的公司，常因其卓越表现而获得认可，赢得了诸如 Fast Company 的 2023 年全球最具创新力公司、2023 年旧金山 25 强公司以及 2023 年福祉开拓者奖等荣誉。为了保护我们的文化并帮助团队保持联系，我们要求所有人有重叠工作时间。虽然许多职位可以在世界任何地方工作——更多信息请查看具体职位列表——但居住在美国太平洋时区以外的美国团队成员预计每个工作日需在太平洋时间上午 8 点至下午 5 点之间至少工作六小时。
我们正在寻找有驱动力、有创造力且充满热情的人加入我们的使命。包容和多元的文化是职场心理健康的关键组成部分，而这始于我们如何建设自己的团队。如果您对某个职位感到兴奋，我们很乐意听到您的消息！
岗位职责
我们的客户成功团队负责支持 Modern Health 的雇主关系，以推动产品采用和参与度，并随着时间推移提升客户留存和增长。我们的客户成功经理与高级 HR 高管和业务领导者紧密合作，担任产品专家、战略顾问和心理健康倡导者。我们为客户端满意度和行业专长设定标准，热衷于提供最佳体验，同时帮助我们的客户在招聘方面持续做得更好。
如果您有兴趣加入 Modern Health 的客户成功团队，但没有看到想要申请的职位，请将您的简历发送给我们。我们会将您的信息存档，并在找到匹配机会时与您联系！ 下面，我们请您填写平等就业机会委员会（EEOC）的身份信息。虽然法律要求我们按照 EEOC 提供的格式询问这些问题，但在 Modern Health，我们知道性别并非二元，我们也认识到这些类别并不能反映我们员工身份的全部范围。
以上内容由机器翻译自动生成，可能存在错误；投递前请以雇主原文为准。
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职位描述
Modern Health
Modern Health is a mental health benefits platform for employers. We are the first global mental health solution to offer employees access to one-on-one, group, and self-serve digital resources for their emotional, professional, social, financial, and physical well-being needs—all within a single platform. Whether someone wants to proactively manage stress or treat depression, Modern Health guides people to the right care at the right time. We empower companies to help all their employees be the best version of themselves, and believe in meeting people wherever they are in their mental health journey.
Modern Health is backed by investors like Kleiner Perkins, Founders Fund, John Doerr, Y Combinator, and Battery Ventures and raised more than $170 million in less than two years, making Modern Health the fastest entirely female-founded company in the U.S. to reach Unicorn status.
More about our culture and what you can expect when you join the team:
• “It Takes a Village” culture . Modern Health has a unique and unabashed culture centered around high empathy and high accountability - with a drive to win. We are energized by bringing together the best talent in the industry to achieve audacious goals focused on making mental health a strength and priority for all.
• We have an obsession to win. We are highly ambitious and passionate about the work that we do. We take pride in delivering excellence and our personal best and we continuously innovate to uniquely solve our customers’ needs.
• We are accountable and can rely on each other. We are a team and hold ourselves and each other accountable. We believe in transparent communication and continuous feedback to foster a culture of trust, reliability, and growth.
• We demonstrate empathy. We have a supportive and diverse culture where we bolster and uplift each other as we pursue our lofty goals. We encourage selflessness and a willingness to support others, fostering a collaborative and respectful environment.
• We exhibit a bias towards action. This is a fast-paced environment. We jump into problems and initiate solutions. We empower our people to make decisions and experiment, iterate, and repeat until we get it right.
Modern Health is a fully remote workforce and a hyper-growth company that is often recognized for its excellence, winning awards such as World’s Most Innovative Companies of 2023 by Fast Company, Top 25 Companies of San Francisco 2023 , and 2023 Well-Being Trailblazer Award . To protect our culture and help our team stay connected, we require overlapping hours for everyone. While many roles may function from anywhere in the world—see individual job listing for more—US based team members who live outside the Pacific time zone are expected to work at least six hours between 8 am and 5 pm Pacific time each workday.
We are looking for driven, creative, and passionate individuals to join in our mission. An inclusive and diverse culture are key components of mental well-being in the workplace, and that starts with how we build our own team. If you're excited about a role, we'd love to hear from you!
岗位职责
Our Client Success Team is responsible for supporting Modern Health’s employer relationships to drive product adoption and engagement, and over time client retention and growth. Our Client Success Managers partner closely with senior HR executives and business leaders, serving as product expert, strategic consultant, and mental health champion. Setting the bar for client happiness and industry expertise, we are passionate about delivering the best experience while helping our client continuously get better at hiring.
If you’re interested in joining Modern Health’s Client Success but don't see an opportunity that you'd like to apply to, please send us your resume. We'll keep your information on file and will reach out if we find a match! Below, we are asking you to complete identity information for the Equal Employment Opportunity Commission (EEOC). While we are required by law to ask these questions in the format provided by the EEOC, at Modern Health we know that gender is not binary, and we recognize that these categories do not reflect our employees' full range of identities.