Director of Human Resources, Fulfillment

About Flexport:

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

Lead the strategic HR transformation across our rapidly expanding fulfillment network, empowering our global trade mission.

Responsibilities

This is a pivotal opportunity to architect and scale the HR function across Flexport's growing fulfillment network. You will partner directly with Operations leadership, driving the strategic transition from a contingent to a full-time workforce. This involves building comprehensive HR capabilities from the ground up in states like New Jersey, Wisconsin, Texas, Georgia, and California. You will tackle complex challenges related to multi-state compliance, talent acquisition, employee relations, and HR program implementation, all while fostering a high-performance culture aligned with Flexport's mission to make global trade easier for everyone.

You will:

• Develop and execute a comprehensive HR strategy tailored for Flexport's Omni (fulfillment) operations, aligning with business objectives and growth plans.

• Lead the strategic transition from a temporary to a full-time workforce across all fulfillment centers, including legal compliance, policy development, talent acquisition, and employee integration.

• Build, mentor, and manage a high-performing HR team across multiple geographically dispersed fulfillment center locations.

• Ensure robust multi-state compliance for all HR policies, practices, and programs, mitigating risk in a heavily regulated environment and manage claims and adherence to the policies.

• Partner effectively with Operations leadership to drive talent management, workforce planning, employee relations, and performance management initiatives.

• Champion and drive culture, employee engagement, and diversity & inclusion initiatives across the Omni network.

You should have:

• Proven experience leading HR functions in multi-site, large-scale operational environments (e.g., fulfillment, logistics, manufacturing).

• Deep expertise in workforce planning, talent acquisition, and employee relations for large non-exempt workforces.

• Demonstrated success building and scaling HR capabilities in new regions or rapidly expanding organizations.

• Strong knowledge of US labor laws, claim management, and multi-state compliance requirements, particularly in states like NJ, WI, TX, GA, and CA.

• 12+ years of progressive HR experience, with at least 5 years in a leadership role.

• A 'compliance first' attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

You will get:

• The chance to build an HR function from the ground up in a rapidly expanding global logistics company.

• Exposure to complex, high-impact strategic initiatives that directly shape Flexport's operational future.

• A collaborative and supportive environment where your contributions are highly valued and make a tangible difference.

• Opportunities for significant professional growth and leadership development within a dynamic People team.

#LI-onsite The range displayed on each job posting reflects the minimum and maximum target for new hire base salary for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training. Base salary is just one part of our total rewards package at Flexport, which also includes bonus, equity, and comprehensive benefit offerings such as medical, dental, and flexible time off.

The US base salary range for this position (this does not include bonus, equity and benefits): $170,000 — $210,000 USD

Commitment to Equal Opportunity

At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

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