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Developer Relations EngineerSierra · San Francisco, CA · $175k – $280k
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发现指数 57/100，仅依据与该职位一起存储的证据计算。
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- 时效性 （随职位发布时间变化）+18
- 雇主官方来源+15
- 已披露薪资+15
- 稀有职位+1
- 公司来源健康度+8
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职位描述
机器翻译关于我们 Sierra 是面向客户的 AI 智能体领域的领先平台，与众多全球知名品牌合作——包括 The GAP、Rocket Mortgage、SoFi、Sutter Health 和 SoftBank——帮助他们转变服务客户和拓展业务的方式。我们主要是一家位于旧金山的线下办公公司，并在北美、欧洲和亚洲设有不断扩展的办公室。 我们以一套价值观为指引，这些价值观是我们行动的核心，也定义了我们的文化：信任、客户至上、匠心、全力以赴，以及在此过程中兼顾家庭的承诺。这些价值观是我们工作的基础，我们致力于在所做的一切中坚守它们。 我们的联合创始人是 Bret Taylor 和 Clay Bavor。Bret 目前担任 OpenAI 的董事会主席。此前，他曾任 Salesforce 的联席 CEO（Salesforce 收购了他创立的公司 Quip）以及 Facebook 的 CTO。Bret 还是 Google 最早的产品经理之一，也是 Google Maps 的联合创造者。在创立 Sierra 之前，Clay 在 Google 工作了 18 年，最近负责领导 Google Labs。更早之前，他发起并领导了 Google 的 AR/VR 项目、Project Starline 和 Google Lens。在那之前，Clay 领导了 Google Workspace 的产品和设计团队。 你将做什么 • 编写客户入驻 Sierra 并接受教育的行动手册——包括 Agent SDK 和我们的无代码平台 Agent Studio。
• 主导开发者培训和赋能项目的创建与执行。
• 构建可规模化的内容——包括技术文档、教学视频、入驻路径，以及用于采用 SDK 的示例代码库。
• 作为智能体软件工程师开发和部署 AI 智能体，积累知识，成为智能体开发领域的世界领先专家。
• 与我们的营销团队合作，发布开发者案例研究和成功故事，以激励并连接我们不断壮大的技术社区。
你将带来什么 • 对帮助中小型和大型企业客户学习构建卓越 AI 智能体充满热情。
• 计算机科学或相关领域的学位，或同等专业经验。
• 4 年以上高度技术性产品的实际软件开发经验，或开发者关系相关岗位经验。
• 出色的书面和口头沟通能力，并渴望将其应用于实操培训课程中。
• 对围绕开发 AI 智能体构建一个线下全球社区充满渴望、兴奋和热情。
• 强大的技术技能
岗位职责
• 编写客户入驻 Sierra 并接受教育的行动手册——包括 Agent SDK 和我们的无代码平台 Agent Studio。
• 主导开发者培训和赋能项目的创建与执行。
• 构建可规模化的内容——包括技术文档、教学视频、入驻路径，以及用于采用 SDK 的示例代码库。
• 作为智能体软件工程师开发和部署 AI 智能体，积累知识，成为智能体开发领域的世界领先专家。
• 与我们的营销团队合作，发布开发者案例研究和成功故事，以激励并连接我们不断壮大的技术社区。
你将带来什么 • 对帮助中小型和大型企业客户学习构建卓越 AI 智能体充满热情。
• 计算机科学或相关领域的学位，或同等专业经验。
• 4 年以上高度技术性产品的实际软件开发经验，或开发者关系相关岗位经验。
• 出色的书面和口头沟通能力，并渴望将其应用于实操培训课程中。
• 对围绕开发 AI 智能体构建一个线下全球社区充满渴望、兴奋和热情。
• 强大的技术技能，并熟悉现代软件开发——尤其是开发者工具、SDK 和 API。
• 在设计并执行技术培训、认证或社区计划方面有可证明的经验。
更佳条件... • 有使用 LangGraph 等开源工具开发智能体，或与 MCP 服务器交互的经验。
• 熟悉智能体平台、开发者社区或早期开发者产品生态系统。
• 熟练使用 TypeScript，并能自如地与 Claude、Codex 或 Cursor 等智能体协作编写代码。
• 有跨产品、工程和市场推广团队协作以启动战略计划的经验。
我们的价值观 • 信任：我们通过责任感、同理心、质量和响应能力与客户建立信任。我们通过让 AI 更易获取、更安全、更有用来建立对 AI 的信任。我们通过在职业和个人层面彼此支持来建立彼此的信任，营造一个让我们所有人都能发挥最佳水平的环境。
• 客户至上：我们深入理解客户的业务目标，并始终不渝地专注于推动成果，而不仅仅是技术里程碑。公司每个人都知道我们的客户，并花时间与客户相处。当我们的客户遇到问题时，我们会放下一切去解决它。
• 匠心：我们把细节做到位，从页面上的文字到系统架构。我们有良好的品味。当我们发现有什么不对时，我们会花时间修正它。我们为我们打造的产品感到自豪。我们不断自我反思，以不断自我提升。
• 全力以赴：我们知道我们没有耐心等待的奢侈。我们为胜利而战。我们关心我们的产品是否最好，当它不是时，我们就修正它。当我们失败时，我们会公开讨论，不相互指责，以便下一次成功。
• 家庭：我们知道平衡与全力以赴是可以兼容的，并在我们的行动和流程中体现这一点。我们是最适合为人父母者的科技公司。我们相互支持和尊重，并庆祝彼此的个人和职业成就。
福利待遇
我们希望我们的福利能够体现我们的价值观，并为全职员工提供以下福利： • 灵活（无限）带薪休假
• 为您和家人提供的医疗、牙科和视力福利
• 人寿保险和伤残福利
• 退休计划，取决于就业所在国家/地区
• 育儿假
• 通过 Carrot 提供的生育和家庭建设福利
• 午餐，以及美味零食和咖啡，让您保持精力充沛
• 自由支配福利津贴，让人们能够在最重要的事情上支出
• 免费阿尔卑斯长号课程
这些福利在 Sierra 的政策中有进一步详细说明，可能因地区而异，并可能随时变更，以符合任何适用薪酬或福利计划的条款为准。符合条件的全职员工可以根据适用计划和政策的条款参与 Sierra 的股权计划。 与我们同行，做你自己 我们正在努力将 AI 的变革力量带给世界上的每一个组织。为此，对我们来说重要的是，我们员工的多样性能够代表我们客户的多样性。我们相信，当我们鼓励、支持并尊重团队中不同的技能和经验时，我们的工作和文化会更好。即使您的经验与职位描述并不完全匹配，我们也鼓励您申请。我们努力以一致的方式评估所有申请人，不考虑种族、肤色、宗教、性别、国籍、年龄、残疾、退伍军人身份、怀孕、性别表达或身份、性取向、公民身份或任何其他受法律保护的类别。
以上内容由机器翻译自动生成，可能存在错误；投递前请以雇主原文为准。
查看雇主原文
职位描述
About us Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor . Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you’ll do • Write the playbook for onboarding and educating customers onto Sierra – both the Agent SDK and Agent Studio, our no-code platform.
• Lead the creation and execution of developer training and enablement programs.
• Build content that scales — including technical documentation, educational videos, onboarding paths, and sample repositories for SDK adoption.
• Develop and deploy AI Agents as an Agent Software Engineer, building the knowledge to become a world-leading expert on agent development.
• Work with our marketing teams to publish developer case studies and success stories to inspire and connect our growing technical community.
What you'll bring • Passion for helping customers across small and large enterprises learn to build exceptional AI Agents.
• Degree in Computer Science or related field, or equivalent professional experience.
• 4+ years of experience in hands-on software development of highly technical products or developer relations roles.
• Excellent written and verbal communication skills and a desire to apply them in hands-on training sessions.
• Desire, excitement, and enthusiasm for building an in-person, global community around developing AI Agents.
• Strong technical s
岗位职责
• Write the playbook for onboarding and educating customers onto Sierra – both the Agent SDK and Agent Studio, our no-code platform.
• Lead the creation and execution of developer training and enablement programs.
• Build content that scales — including technical documentation, educational videos, onboarding paths, and sample repositories for SDK adoption.
• Develop and deploy AI Agents as an Agent Software Engineer, building the knowledge to become a world-leading expert on agent development.
• Work with our marketing teams to publish developer case studies and success stories to inspire and connect our growing technical community.
What you'll bring • Passion for helping customers across small and large enterprises learn to build exceptional AI Agents.
• Degree in Computer Science or related field, or equivalent professional experience.
• 4+ years of experience in hands-on software development of highly technical products or developer relations roles.
• Excellent written and verbal communication skills and a desire to apply them in hands-on training sessions.
• Desire, excitement, and enthusiasm for building an in-person, global community around developing AI Agents.
• Strong technical skills and familiarity with modern software development — especially developer tooling, SDKs, and APIs.
• Demonstrated experience in designing and executing technical training, certification, or community initiatives.
Even better... • Previous experience developing agents using open source tools like LangGraph or interacting with MCP servers.
• Familiarity with agent platforms, developer communities, or early-stage developer product ecosystems.
• Proficiency with TypeScript, and comfort with writing code in collaboration with agents like Claude, Codex or Cursor
• Experience collaborating across product, engineering, and go-to-market teams to launch strategic initiatives.
Our values • Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
• Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
• Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
• Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
• Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
福利待遇
We want our benefits to reflect our values and offer the following to full-time employees: • Flexible (unlimited) paid time off
• Medical, dental, and vision benefits for you and your family
• Life insurance and disability benefits
• Retirement plan dependent on country of employment
• Parental leave
• Fertility and family building benefits through Carrot
• Lunch, as well as delicious snacks and coffee to keep you energized
• Discretionary benefit stipend giving people the ability to spend where it matters most
• Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.