Customer Service Representative
Wolt · Tirana, Albania
Employer's original title: Customer Service Representative (full-time)
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Why this job?
Discovery score 44/100, built only from evidence stored with this listing.
- New official employer listing
Score components
- Recency (moves as the posting ages)+6
- Official employer source+15
- Rare role+3
- Not found on monitored job boards+12
- Company source health+8
Not present on this posting: Salary disclosed、Remote position、Visa sponsorship mentioned、Relocation mentioned.
Reasons come from the employer's own posting and our verified source checks. Nothing here is inferred beyond those stored signals. Job-board coverage is based only on automated checks we have actually performed against a limited set of monitored sources. It is not a statement about the entire internet.
Job description
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Are you a team player with great communication skills? Do you enjoy working in a dynamic environment? If your answer is yes - then read further!
We are looking for full-time 40h/week Customer Service Representatives to join our Support team in Tirana, Albania!
What you’ll be doing
• Communicating with customers via live chat or over the phone using a Wolt tone of voice and adapting to the customers tone.
• Ensuring that the delivery operations run smoothly
• Developing our support function together with the support team as well as other teams within Wolt
Our humble expectations
• You have great communication skills with a personal touch, and a customer-obsessed and team-oriented mindset
• You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment
• You can work in shifts in mornings, evenings and weekends, as well as public holidays - our support is open seven days a week
• You are fluent in Albanian language and you have professional working proficiency in English
• You are located in Tirana.
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!
We will be reviewing applications on an on-going basis, so send through your application along with your CV as soon as possible! 💙
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .