出纳支持专员

Join us in building the future of finance.

Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading.

• Process a high volume of check deposits efficiently, and in line with internal policies and regulatory requirements.

• Monitor and manage daily transaction queues to meet strict deadlines and service-level expectations, researching and resolving discrepancies and inquiries from initial intake to final resolution.

• Serve as a primary contact for advisors, their staff, and clients across phone, email, and internal systems, providing clear updates and a seamless, professional experience.

• Partner with our clearing firm and internal teams (Operations, Compliance, Technology, Advisor Services) to facilitate transactions, resolve issues, and support collaborative projects across these departments.

• Contribute to continuous improvement by identifying opportunities to enhance efficiency, accuracy, and client experience within cashiering operations.

What you bring

• Strong knowledge of cashiering procedures, workflows, and regulatory considerations, along with a basic understanding of financial markets and the securities industry.

• Exceptional attention to detail and organization, with the ability to manage multiple priorities in a high-volume, deadline-driven environment.

• Clear, professional communication skills, including excellent data entry, written, and verbal communication, and comfort engaging with clients and advisors over the phone.

• 1-2 years experience in financial operations—preferably in banking—and confidence handling transactional workflows using proprietary banking software.

• Proactive problem-solving abilities, strong analytical, decision-making, and critical thinking skills, with accountability for results and the ability to adapt quickly to new systems.

• Challenging, high-impact work to grow your career

• Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching

• Top Tier benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents

• Access to the Robinhood Employee Fund that gives eligible US employees the opportunity to invest in a private employee fund that provides exposure to Robinhood Ventures funds.

• Access to the best AI tools on the market and continuous AI skill-building for every employee, technical or not.

• Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more

• Employer-paid life & disability insurance, fertility benefits, and mental health benefits

• Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!

• Exceptional office experience with catered meals, events, and comfortable workspaces.

In addition to the base pay range listed below, this role is also eligible for bonus opportunities + benefits.

Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process.

Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC) $20.40 — $24 USD

Zone 2 (Denver, CO; Westlake, TX; Chicago, IL) $20.40 — $24 USD

Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL) $19.60 — $23 USD

Click here to learn more about our Total Rewards, which vary by region and entity.

If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application.

Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.