营销活动战略与运营经理
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Campaign Strategy & Operations ManagerStripe · San Francisco, Seattle, New York, Chicago, Remote in the US
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职位描述
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关于 Stripe
Stripe 是一个面向企业的金融基础设施平台。数百万家公司——从全球最大的企业到最有抱负的初创公司——都在使用 Stripe 来接受付款、增长收入并加速新的商业机会。我们的使命是提升互联网的 GDP,而我们面前还有大量工作要做。这意味着你拥有一个前所未有的机会,在从事你职业生涯中最重要的工作的同时,让全球经济触手可及。
关于团队
营销战略与运营团队负责推动组织效能,并在营销、自助服务、初创企业和销售开发等团队中领导转型项目。我们创建流程和条件,使各团队能够实现高绩效,并帮助 Stripe 以专注和纪律实现规模化。
我们与 CMO、营销和销售开发领导团队紧密合作,以定义战略、领导运营规划,并推动全球项目的执行。
我们的工作涵盖对 Stripe 增长至关重要的跨职能工作。从提供战略洞察和框架到领导复杂计划,我们专注于对业务最有推动作用的事项。我们关心结果,而不是活动,并且乐在其中。如果你喜欢难题、善于分析,并且是出色的团队成员,我们期待你的消息。
你将做什么
作为活动战略与运营经理,你将负责支撑 Stripe 全球需求引擎的运营基础——构建系统、流程和工作流,使我们的营销团队能够以更大规模更快行动并表现更佳。你将与全球活动、需求和现场营销团队合作,推动战略规划,设计预算管理和资源规划等运营流程,并与全球、区域和渠道团队协作,执行端到端活动生命周期。
这是一个高可见度、高影响力的职位,处于营销战略与运营执行的交汇点——你今天构建的工作将塑造整个需求职能未来多年的运作方式。
岗位职责
作为活动战略与运营经理,你将负责支撑 Stripe 全球需求引擎的运营基础——构建系统、流程和工作流,使我们的营销团队能够以更大规模更快行动并表现更佳。你将与全球活动、需求和现场营销团队合作,推动战略规划,设计预算管理和资源规划等运营流程,并与全球、区域和渠道团队协作,执行端到端活动生命周期。
这是一个高可见度、高影响力的职位,处于营销战略与运营执行的交汇点——你今天构建的工作将塑造整个需求职能未来多年的运作方式。
• 支持全球活动、需求和现场营销领导团队开展运营节奏和流程,包括月度和季度业务回顾、年度规划、预算和资源分配、组织范围目标设定以及沟通。
• 与全球、区域和渠道团队协作,设计和实施可扩展的运营模式,以支持端到端活动和事件生命周期,从最初的战略和规划到执行、衡量和优化,确保跨各职能和地区的无缝整合
• 持续监测和分析活动制作与激活“供应链”,包括跟踪所有关键阶段、交接和摩擦点,以推动有意义的效率提升
• 独立界定并领导战略项目,以解决高影响力问题。这包括制定框架、协调利益相关者,并确保执行带来可衡量的成果。
• 跟踪、分析并报告关键运营指标和团队绩效,清晰传达活动和事件供应链的健康状况、运营改进的影响以及活动的整体有效性
• 利用活动和事件分析,对需求漏斗中的用户参与模式、转化趋势和增长机会进行临时深入分析。利用这些洞察来形成假设、推动优先级讨论,并与营销、财务和 GTM 团队合作识别需要更深入探究的领域。
• 为模糊性带来清晰度。你将驾驭复杂性,从噪音中提炼洞察,快速解决问题,并赋能团队做出明智、自信的决策。
任职要求
我们正在寻找符合该职位最低要求的人选。如果你符合这些要求,鼓励你申请。优先资格是加分项,而非要求。
最低要求
• 12 年以上需求生成、活动和营销运营、战略与运营、业务运营或类似职位经验,并同时具备业务和技术技能
• 在与区域团队和渠道合作伙伴合作构建可扩展的端到端需求生成工作流方面拥有成熟的专业能力
• 在活动或需求生成中部署 AI 驱动解决方案并取得具体、可衡量成果的成熟能力
• 有在高度跨职能环境中工作的经验,并担任过在快节奏环境中涵盖战略、分析和运营的职位
• 出色的演示、写作和沟通技能
• 在极少指导下处理模糊性的意愿和能力
• 强大的变革管理背景,以及影响全球、区域和技术团队等多元利益相关者群体的能力
• 学士学位
• 深入理解营销以及其不同学科如何协同运作
以上内容由机器翻译自动生成,可能存在错误;投递前请以雇主原文为准。
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职位描述
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
The Marketing Strategy & Operations team is responsible for driving organizational effectiveness and leading transformational programs across Marketing, Self-serve, Startup and Sales Development. We create the processes and conditions that enable high performance across teams and help Stripe scale with focus and discipline.
We partner closely with the CMO, Marketing and Sales Development leadership team to define strategy, lead operational planning, and steward execution across global programs.
Our work spans cross-functional efforts that are critical to Stripe’s growth. From delivering strategic insights and frameworks to leading complex initiatives, we focus on what moves the needle most for the business. We care about results, not activity, and we have fun doing it. If you like hard problems, are analytical, and are an amazing teammate, we want to hear from you.
What you'll do
As the Campaign Strategy & Operations Manager, you'll own the operational foundation that powers Stripe's global demand engine — building the systems, processes, and workflows that enable our marketing teams to move faster and perform better at scale. You'll partner with the Global Campaigns, Demand, and Field Marketing teams to drive strategic planning, design operational processes such as budget management and resource planning, and collaborate across global, regional, and channel teams to execute the end-to-end campaign lifecycle.
This is a high-visibility, high-impact role at the intersection of marketing strategy and operational execution — one where the work you build today shapes how the entire demand function opera
岗位职责
As the Campaign Strategy & Operations Manager, you'll own the operational foundation that powers Stripe's global demand engine — building the systems, processes, and workflows that enable our marketing teams to move faster and perform better at scale. You'll partner with the Global Campaigns, Demand, and Field Marketing teams to drive strategic planning, design operational processes such as budget management and resource planning, and collaborate across global, regional, and channel teams to execute the end-to-end campaign lifecycle.
This is a high-visibility, high-impact role at the intersection of marketing strategy and operational execution — one where the work you build today shapes how the entire demand function operates for years to come.
• Support the Global Campaigns, Demand and Field Marketing leadership team on operating cadences and processes, including monthly and quarterly business reviews, annual planning, budget and resource allocation, org-wide goal setting, and communications.
• Collaborate with global, regional, and channel teams to architect and implement scalable operating models to support the end-to-end campaign & event lifecycle, from initial strategy and planning through execution, measurement, and optimization, ensuring seamless integration across various functions and geographies
• Consistently monitor and analyze the campaign production & activation "supply chain" including tracking all key stages, handoffs, and friction points to drive meaningful efficiency gains
• Independently scope and lead strategic programs to solve high-impact problems. This includes developing frameworks, aligning stakeholders, and ensuring execution drives measurable outcomes.
• Track, analyze, and report out on key operational metrics and team performance, clearly communicating the health of the campaign & event supply chain, the impact of operational improvements, and the overall effectiveness of campaigns
• Leverage campaign and event analytics to do ad-hoc, deep-dives on user engagement patterns, conversion trends, and growth opportunities across the demand funnel. Use these insights to shape hypotheses, drive prioritization conversations, and identify areas to probe more deeply in partnership with Marketing, Finance and GTM teams.
• Bring clarity to ambiguity. You’ll navigate complexity, distill insight from noise, resolve issues quickly, and empower teams to make smart, confident decisions.
任职要求
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
• 12+ years of demand generation, campaign & marketing operations, strategy and operations, business operations, or similar roles with exposure to both business and technical skills
• Proven expertise in partnering with regional teams and channel partners to build scalable, end-to-end demand generation workflows
• Proven ability to deploy AI-powered solutions within campaigns or demand generation with specific, measurable outcomes
• Experience working in highly cross-functional settings, and in a role that spans strategy, analysis, and operations in a fast-paced environment
• Excellent presentation, writing, and communication skills
• Appetite and ability to work through ambiguity with minimal guidance
• Strong change management background and ability to influence diverse stakeholder groups across global, regional, and technical teams
• Bachelor's degree
• Deep understanding of marketing and how its varied disciplines work together