业务拓展专员 - 法语
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Business Development Executive - French SpeakingTide · India, Hyderabad
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职位描述
机器翻译关于 TIDE
在 Tide，我们帮助中小企业节省经营业务的时间和金钱，不仅提供企业账户及相关银行服务，还提供一套全面、高度可用且互联的行政解决方案，从开票到会计一应俱全。
Tide 正在变革小企业银行市场，目前在全球范围内为英国、印度、德国和法国的超过 200 万名会员提供支持。
借助先进技术，所有解决方案都围绕中小企业的需求而设计。凭借快速入驻、低费用和创新功能，我们致力于做出数据驱动的决策，以服务于我们的使命：帮助中小企业节省时间和金钱，让他们能够回归自己热爱的事业。
Tide 事实：
• Tide 面向英国、印度、德国和法国的中小企业提供服务
• 超过 200 万名会员：英国 900,000 名，印度 1,100,000 名，且增长迅速
• 融资总额超过 3 亿美元
• 全球拥有超过 2,800 名 Tideans
• 连续三年获得 Great Place to Work 认证，并在 2026 年跻身印度银行业、金融服务和保险业最佳工作场所 50 强
• 我们在伦敦市中心设有办公室，在保加利亚索菲亚设有会员支持和技术中心，在塞尔维亚、罗马尼亚、立陶宛和海得拉巴设有技术中心，并在古尔冈、新德里、柏林、巴黎和卢森堡设有办公室
岗位职责
作为业务拓展专员，你的职责将包括：
• 推动市场扩张——与潜在中小企业会员互动，处理异议，并有效传达使用 Tide 应用满足其业务需求的好处。
• 将潜在客户转化为活跃会员——主动致电已开始申请流程的潜在会员，提供支持，并引导他们完成整个流程，以确保顺利入驻体验。
• 建立稳固关系——与潜在会员建立信任和融洽关系，了解他们的业务需求，并识别引入相关金融产品和服务的机会。
• 确保合规并排查问题——与 KYC 专员紧密合作以核实文件，协助会员解决任何申请问题，并确保满足所有监管要求。
• 最大化追加销售机会——及时了解我们的产品服务，并运用你的顾问式销售方法推荐符合潜在会员需求的额外服务。
• 提供有价值的洞察——收集潜在会员对入驻期间遇到的任何挑战的反馈，并与内部团队分享这些洞察，以推动持续改进。
我们在寻找：
作为业务拓展专员，你将成为我们金融应用与潜在中小企业会员之间的关键纽带，帮助他们理解加入领先金融科技平台的价值。你的角色需要兼具强大的销售技能、以客户为中心的思维和适应能力，以将高意向潜在客户转化为活跃会员。
我们在寻找这样的人：
• 具备母语级别的法语口语和书面能力，能够与我们的目标市场有效沟通。
• 拥有电话销售、业务拓展或客户服务经验，并具备将潜在客户转化为客户的可靠能力。
• 以目标为导向并具备商业敏锐度，能够追加销售相关产品并最大化收入机会。
• 是积极主动的自我驱动者，能够适应快节奏且不断变化的环境。
• 能在敏捷环境中茁壮成长，适应优先事项变化、新产品和不断变化的市场动态。
• 将会员放在首位，确保顺利且有吸引力的入驻体验，同时处理任何异议或顾虑。
• 具备强大的问题解决能力和对细节的敏锐关注，尤其是在处理 KYC 要求和合规流程时。（理想情况下）了解合规、KYC、AML 和金融法规，或曾在金融科技行业工作过。
• （加分项）有使用 Zendesk、预测式外呼系统或其他 CRM/销售互动工具来优化工作流程的经验。
这个职位非常适合自我驱动、坚韧不拔，并热衷于帮助中小企业获得最佳金融解决方案的人。
你将获得：
• 27 天带薪年假
• 3 天带薪志愿服务或 L&D 活动假
• 由公司承担的延长产假和陪产假
• 个人 L&D 预算
• 额外的健康和牙科保险
• 心理健康平台
• 办公室内的零食、简餐和饮料
• 居家办公设备津贴
• 灵活居家办公
• 休假
TIDEAN 工作方式
在 Tide，我们倡导灵活的工作场所模式，支持现场办公和远程办公，以满足不同团队的特定需求。
虽然支持远程办公，但我们相信面对面互动在培养团队精神和协作方面的力量。我们的办公室被设计为创新和团队建设的中心，我们鼓励定期线下聚会，以培养强烈的社区意识。 TIDE 是每个人的地方
在 Tide，我们相信只有让差异丰富我们的文化，我们才能成功。我们的 Tideans 来自各种背景和经验水平。我们一视同仁，不论其族裔、宗教、性取向、性别认同、家庭或父母身份、国籍、退伍军人身份、神经多样性或残障状况。我们庆祝员工队伍的多样性，将其视为成功的基石。我们对广泛思想和背景的承诺，使我们能够打造与会员多样化需求和生活方式产生共鸣的产品。
我们是一个团队，并营造透明和包容的环境，让每个人的声音都被听见。
在 Tide，我们因多样性而蓬勃发展，拥抱各种背景和经验。我们欢迎所有人，不论族裔、宗教、性取向、性别认同或残障状况。我们的包容文化是成功的关键，帮助我们打造满足会员多样化需求的产品。我们是一个团队，致力于透明，并确保每个人的声音都被听见。
免责声明
我们注意到，有个人或机构虚假声称代表 Tide，并就工作机会联系候选人。请注意：
• Tide 在招聘过程的任何阶段都不会收取任何费用。
• 所有官方 Tide 工作机会仅发布在我们的招聘页面上，申请应通过该渠道提交。
• 来自 Tide 的沟通只会来自官方的 @tide.co 电子邮件地址。
• Tide 不会在未经事先正式合作的情况下与机构或招聘人员合作，我们也不授权第三方代表我们发出工作邀请。
如果有人冒充 Tide 联系你或要求付款，请将其视为欺诈，并立即通过 talent@tide.co 向我们举报。 你的安全和信任对我们很重要，我们致力于确保公平透明的招聘流程。
Tide 利用 AI 来提升我们的招聘体验。你可以在我们的 AI 政策中进一步了解我们如何在招聘过程中使用 AI。
你的个人数据将由 Tide 为招聘目的处理，并遵循 Tide 的招聘隐私声明。
以上内容由机器翻译自动生成，可能存在错误；投递前请以雇主原文为准。
查看雇主原文
职位描述
A BOUT TIDE
At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting.
Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France.
Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love.
Tide facts:
• Tide is available for UK, Indian, German and French SMEs
• Over 2 million members: 900,000 UK and 1,100,000 in India and growing rapidly
• Over $300 million raised in funding
• Over 2,800 Tideans globally
• Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026
• We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg
岗位职责
As an Business Development Executive you responsibilities will include:
• Driving market expansion – Engage with prospective SME members, address objections, and effectively communicate the benefits of using the Tide app for their business needs.
• Converting leads into active members – Proactively call prospective members who have started an application, provide support, and guide them through the completion process to ensure a smooth onboarding experience.
• Building strong relationships – Establish trust and rapport with prospective members, understanding their business needs and identifying opportunities to introduce relevant financial products and services.
• Ensuring compliance and troubleshooting issues – Work closely with KYC agents to verify documentation, assist members in resolving any application issues, and ensure all regulatory requirements are met.
• Maximizing upselling opportunities – Stay up to date with our product offerings and use your consultative sales approach to recommend additional services that align with the needs of prospective members.
• Providing valuable insights – Gather feedback from potential members on any challenges they encounter during onboarding and share these insights with internal teams to drive continuous improvements.
WHAT WE ARE LOOKING FOR:
As a Business Development Executive , you will be the key link between our finance app and potential SME members, helping them understand the value of joining a leading fintech platform. Your role requires a blend of strong sales skills, customer-centric thinking, and adaptability to convert high-interest leads into active members.
We are looking for someone who:
• Has native-level proficiency in spoken and written French to engage effectively with our target market.
• Brings experience in telesales, business development, or customer service , with a proven ability to convert leads into customers.
• Is target-driven and commercially focused , with the ability to upsell relevant products and maximize revenue opportunities.
• Is a proactive self-starter , comfortable working in a fast-paced and evolving environment.
• Thrives in an agile setting , adapting to shifting priorities, new products, and changing market dynamics.
• Puts members first , ensuring a smooth and engaging onboarding experience while addressing any objections or concerns.
• Has strong problem-solving skills and a keen eye for detail, especially when working with KYC requirements and compliance processes.(Ideally) has knowledge of compliance, KYC , AML , and financial regulations , or previous experience in the fintech sector.
• (Bonus) Has experience using Zendesk, predictive dialers, or other CRM/sales engagement tools to optimize workflows.
This role is perfect for someone who is self-motivated, resilient, and passionate about helping SMEs access the best financial solutions.
WHAT YOU’LL GET IN RETURN:
• 27 days paid annual leave
• 3 paid days off for volunteering or L&D activities
• Extended maternity and paternity leave covered by the company
• Personal L&D budget
• Additional health & dental insurance
• Mental wellbeing platform
• Snacks, light food, drinks in the office
• WFH equipment allowance
• Flexible working from home
• Sabbatical Leave
TIDEAN WAYS OF WORKING
At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams.
While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. TIDE IS A PLACE FOR EVERYONE
At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.
We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.
At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.
Disclaimer
It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that:
• Tide does not charge any fees at any stage of the recruitment process.
• All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel.
• Communication from Tide will only come from an official @tide .co email address.
• Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf.
If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.
Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy .
Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice .