海运操作助理经理（金奈）
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Assistant Manager, Ocean Operations (Chennai)Flexport · Chennai, 印度
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职位描述
机器翻译关于 Flexport：
在 Flexport，我们相信全球贸易能够推动人类进步。正因如此，我们的使命是让全球商业变得如此简单，从而催生更多贸易。我们正以创新技术和卓越人才驱动的解决方案，塑造一个价值 10 万亿美元行业的未来。如今，各种规模的公司——从新兴品牌到财富 500 强——都在使用 Flexport 技术，每年在 112 个国家运输超过 190 亿美元的商品。
近期全球供应链危机让 Flexport 站到了舞台中央，我们继续在货物如何在全球流动方面发挥着关键作用。我们很自豪能得到业内最优秀投资者的支持，他们相信我们的使命、解决方案和团队。准备好应对影响商业、社会和环境的全球挑战了吗？加入我们吧。
帮助我们的客户改善其全球供应链。
岗位职责
Flexport 的全球运营团队是一线团队，负责成功端到端管理我们客户的供应链。为实现这一目标，全球运营团队处于让客户满意的核心位置，管理我们的合作伙伴，并与我们的技术合作伙伴紧密合作，通过流程自动化推动创新。凭借我们对构建全球网络的专注，我们的运营团队战略性分布于世界各地，以管理和执行我们向客户和合作伙伴提供的服务和产品。Flexport 全球运营通过使用数据管理我们客户的供应链，并识别机会以提升计划、响应能力和整体执行的准确性，从而提高标准。 作为助理经理 - 海运运营，您是执行区域内网络端到端货物运输的专家。日常工作中，您将协调 ISC 区域内的供应链运营。该职位将专注于通过执着追求质量和准时表现，打造一流的客户体验。最后，该职位将与同事和主管密切合作以解决问题。
您将：
• 负责实现 Flexport 最高质量标准：货物准时运输，异常情况得到妥善处理
• 负责确保您的工作满足体现高质量交付的内部 KPI 和 SLA
• 遵循标准操作程序（SOP），该程序
• 快速解决客户问题，确保起运地和目的地运营顺畅，并在需要时上报问题
• 您的团队将： • 与内外部合作伙伴（如海运承运人、拖车合作伙伴、海关和仓库）无缝协调日常物流运营
• 执行区域内网络中的端到端货运运输
您应具备：
• 学士学位
• 至少 5 年全球货运代理或相关工作经验
• 成长型思维——始终寻找提升自己和工作的方式
• 鼓励具备 4 年以上海运、进口合规或仓储行业经验
• 较强的批判性思维能力和对细节的关注
• 有效的沟通和人际交往能力
• 能够在协作型团队环境中有效工作
• 出色的组织、优先级排序和计划能力，以及在快节奏、不断变化的环境中进行流程改进的能力
• 熟练使用 MS Office 或 Google 应用
平等机会承诺
在 Flexport，我们实现让全球商业变得简单且可及这一使命的能力，取决于拥有一支多元化、敬业且积极参与的员工队伍。所有符合条件的申请人都会获得录用考虑，不因种族、肤色、宗教、性别、国籍、年龄、身体和精神残疾、健康状况、婚姻和家庭状况、性取向、性别认同和表达、军人及退伍军人身份，以及任何其他受适用法律保护的特征而受到歧视。
求职者和申请人全球数据隐私声明
根据您所在的位置，通用数据保护条例（GDPR）和加州消费者隐私法案（CCPA）可能会规范我们管理求职者数据的方式。提交您的申请即表示您同意我们按要求使用和处理您的数据。更多信息请参阅我们位于 www.flexport.com/privacy 的隐私声明。
以上内容由机器翻译自动生成，可能存在错误；投递前请以雇主原文为准。
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职位描述
About Flexport:
At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.
The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.
Help our customers improve their global supply chains.
岗位职责
Flexports’ Global Operations team is the front line team responsible for successfully managing our Customer’s supply chains end to end. To achieve this the Global Operations Team is at the heart of delighting our customers, managing our partners and working closely with our technology partners to drive innovation through process automation. With our focus on developing a global network, our operational teams are strategically located across the world to manage and execute our services and products offered to our customers and partners. Flexport Global Operations raises the bar by using data to manage our customer’s supply chains and identifies opportunities to improve fidelity in planning, responsiveness and overall execution. As a Assistant Manager - Ocean Operations, you are an expert in executing the end-to-end movement of shipments within a regional network. On a day-to-day basis you will coordinate the supply chain operations within the ISC region. This role will focus on driving a first in class customer experience by obsessing over quality and on time performance. Lastly, this role will work very closely with peers and supervisors to problem solve.
You will:
• Be accountable to achieving the highest standard of Flexport quality: shipments move on-time and exceptions are handled appropriately
• Be responsible for ensuring your work satisfies internal KPIs and SLAs that demonstrate quality delivery
• Follow standard operating procedures (SOP) that
• Solve client issues quickly and ensure smooth operations at origin and destination and escalate issues as needed
• Your team will: • Seamlessly coordinate day-to-day logistics operations with internal and external partners such as ocean carriers, cartage partner, customs, and warehouses
• Execute the end-to-end movement of freight within a regional network
You should have:
• Bachelor’s degree
• Minimum 5 years of global forwarding or related work experience
• Growth mindset - always looking for ways to improve yourself and your work
• 4+ years of industry experience in Ocean Freight, import compliance, or Warehousing is encouraged
• Strong critical thinking skills and attention to detail
• Effective communication and interpersonal abilities
• Ability to work effectively in a collaborative team environment
• Exceptional organisational, prioritisation and planning skills, and process improvement in a fast-paced, constantly evolving environment
• Proficient in MS Office or Google apps
Commitment to Equal Opportunity
At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.
Global Data Privacy Notice for Job Candidates and Applicants
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at www.flexport.com/privacy for additional information.