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Area ManagerFlexport · San Bernardino Warehouse
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职位描述
机器翻译关于 Flexport：
在 Flexport，我们相信全球贸易能够推动人类进步。正因如此，我们的使命是让全球商业变得如此简单，从而催生更多贸易。我们正以创新技术和卓越人才驱动的解决方案，塑造一个价值 10 万亿美元行业的未来。如今，从新兴品牌到《财富》500 强，各种规模的公司都在使用 Flexport 技术，每年在 112 个国家运输超过 190 亿美元的商品。
近期全球供应链危机让 Flexport 走到了聚光灯下，我们继续在货物如何在全球流动方面发挥着关键作用。我们很自豪能得到业内最优秀投资者的支持，他们相信我们的使命、解决方案和团队。准备好应对影响商业、社会和环境的全球挑战了吗？加入我们吧。
岗位职责
这是一个面向应届毕业生的启动平台型岗位，适合希望从第一天起就带领团队和运营的人。你将加入我们成熟的 San Bernardino 履约中心团队——在运营现场进入人员领导者角色，管理一个团队和一项流程，并为运营领导力职业生涯打下基础。
无需具备仓库或管理经验——我们会提供结构化培训。最重要的是你曾经领导过他人：无论是在团队、社团、校园、军队，还是兼职工作中——并且你热衷于在快节奏、亲力亲为的环境中继续发展这项技能，在这里你将帮助塑造 Flexport 如何推动全球贸易向前发展。
该岗位位于新泽西州 Phillipsburg，需现场办公。
你将负责
• 在站点领导层的培训和支持下逐步上手，指导、管理并培养一支 30–100 人的团队。
• 向团队传达政策，并作为团队的主要信息来源，保持合规和一致性，并在需要时采取纠正措施。
• 在你的部门内创建、管理并支持表彰计划。
• 支持所有安全计划和 OSHA 合规要求，确保所有员工拥有安全的工作环境；确保遵守建筑安全和产品防损程序。
• 作为我们全国最大履约合作伙伴之一的一名区域经理，成为我们运营团队不可或缺的一员。
• 负责履约中心内你所负责领域的绩效报告，包括按时收货和发货、库存准确性以及包装质量。
• 让自己和团队达到明确的 SLA 预期，并在需要时提供简洁的书面和口头绩效报告及行动计划。
• 与跨职能合作伙伴一起推动解决履约相关问题。
• 作为升级处理联系人，帮助降低风险并解决问题。
• 衡量并应对库存准确性差距，帮助识别根本原因并加以解决。
• 审查缺陷率以识别趋势，并发现内部及整个网络中改进运营的机会。
• 跟踪经验教训和最佳实践，为标准作业程序（SOP）做出贡献。
• 与我们的增长和工程团队密切合作，帮助确定系统性问题的解决优先级。
你应该具备
• 在过去 12 个月内完成学士学位，或预计在未来几个月内完成。
• 已展现出的领导经验——这可以来自校园组织、体育运动、ROTC/军队、学生会、实习，或兼职或暑期工作。不要求正式的人员管理经验。
• 较强的问题解决能力，并能在快节奏、有时模糊不清的环境中快速学习新流程。
• 较强的计算机操作能力，包括熟练使用 Google Sheets/Excel。
• 清晰、自信的书面和口头沟通能力。
• 协作、亲和的处事方式，并高度认同跨职能合作。
• 非常注重细节，并理解稳定日常运营背后的复杂性。
• 愿意并且能够胜任任何长期班次，其中可能包括夜班、节假日和周末重叠时段。
• 必须能够在有或没有合理便利的情况下举起最多 49 磅的重物。
• 必须愿意并且能够频繁推、拉、蹲、弯腰和伸手，并能站立/行走长达 10–12 小时。
• 必须能够在噪音水平和温度变化（60–90°F，偶尔更高）的环境中工作。
• 必须能够在最高 40 英尺高度的安全夹层上工作（适用于带夹层的建筑）。
加分项
• 在仓储、履约、供应链或物流方面的课程、实习或兼职经验。
• 接触过 SQL 或其他报表/数据工具。
任职要求
#LI-Onsite 每个职位发布中显示的薪资范围反映了该职位在发布所在地区的新员工基本工资最低和最高目标。我们的薪资范围由职位、级别和地点决定。在显示范围内，个人薪酬由工作地点以及额外因素决定，包括与工作相关的技能、经验和相关教育和/或培训。基本工资只是 Flexport 总薪酬方案的一部分，方案还包括奖金、股权以及全面的福利，例如医疗、牙科和灵活休假。
该职位在美国的基本工资范围（不包括奖金、股权和福利）： $71,280 — $89,100 USD
平等机会承诺
在 Flexport，我们实现让全球商业变得简单且可及这一使命的能力，取决于拥有一支多元化、敬业且积极参与的员工队伍。所有符合条件的申请人都会获得就业考虑，不论种族、肤色、宗教、性别、国籍、年龄、身体和精神残疾、健康状况、婚姻和家庭状况、性取向、性别认同和表达、军人和退伍军人身份，以及任何其他受适用法律保护的特征。
求职者和申请人全球数据隐私声明
根据你所在的位置，《通用数据保护条例》（GDPR）和《加州消费者隐私法案》（CCPA）可能会规范我们管理求职者数据的方式。提交申请即表示你同意我们按要求使用和处理你的数据。更多信息请参阅我们在 www.flexport.com/privacy 提供的隐私声明。
以上内容由机器翻译自动生成，可能存在错误；投递前请以雇主原文为准。
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职位描述
About Flexport:
At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.
The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.
岗位职责
This is a launchpad role for recent graduates who want to lead people and operations from day one. You'll join the team at our established San Bernardino fulfillment center — stepping into a people-leader role on the operating floor, managing a team and a process, and building the foundation of a career in operations leadership.
No prior warehouse or management experience is required — we provide structured training. What matters most is that you've led before: on a team, in a club, on campus, in the military, or in a part-time job — and that you're excited to keep developing that skill in a fast-paced, hands-on environment where you'll help shape how Flexport moves global trade forward.
This role is onsite in Phillipsburg, NJ.
You Will
• Coach, manage, and develop a team of 30–100 (with training and support from your site leadership as you ramp up).
• Communicate policies to your team and act as the primary information source for the team, maintaining compliance and consistency, and taking corrective action when needed.
• Create, manage, and support recognition programs across your department.
• Support all safety programs and OSHA compliance to ensure a safe work environment for all associates; ensure procedures are followed for building security and product loss prevention.
• Be an integral part of our Operations team as an Area Manager at one of our largest fulfillment partners located across the country.
• Own performance reporting for your areas of responsibility within the FC, including on-time receiving and shipping, inventory accuracy, and packing quality.
• Hold yourself and your team to clear SLA expectations, providing concise verbal and written reports of performance and action plans when needed.
• Facilitate troubleshooting with cross-functional partners on fulfillment-related problems.
• Serve as an escalation point to help mitigate risks and resolve issues.
• Measure and respond to gaps in inventory accuracy, helping identify root causes and resolve them.
• Review defect rates to identify trends and surface opportunities to improve operations, both internally and across the network.
• Track learnings and best practices to contribute to Standard Operating Procedures (SOPs).
• Help prioritize the resolution of systemic problems, working closely with our Growth and Engineering teams.
You Should Have
• A bachelor's degree completed within the last 12 months, or expected within the next few months.
• Demonstrated leadership experience — this can come from campus organizations, athletics, ROTC/military, student government, internships, or part-time or summer jobs. Formal people-management experience is not required.
• Strong problem-solving skills and comfort learning new processes quickly in a fast-paced, sometimes ambiguous environment.
• Strong computer literacy, including comfort with Google Sheets/Excel.
• Clear, confident written and verbal communication skills.
• A collaborative, personable approach with a strong affinity for working cross-functionally.
• Great attention to detail and an appreciation for the complexity behind consistent day-to-day operations.
• Willingness and ability to work any permanent shift, which may include overnights, holidays, and weekend overlap.
• Must be able to lift up to 49 pounds with or without reasonable accommodation.
• Must be willing and able to frequently push, pull, squat, bend, and reach, and to stand/walk for up to 10–12 hours.
• Must be able to work in an environment where noise levels and temperature vary (60–90°F, occasionally higher).
• Must be able to work on a secure mezzanine at a height of up to 40 feet (applies to buildings with mezzanines).
Nice to Have
• Coursework, internships, or part-time experience in warehousing, fulfillment, supply chain, or logistics.
• Exposure to SQL or other reporting/data tools.
任职要求
#LI-Onsite The range displayed on each job posting reflects the minimum and maximum target for new hire base salary for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training. Base salary is just one part of our total rewards package at Flexport, which also includes bonus, equity, and comprehensive benefit offerings such as medical, dental, and flexible time off.
The US base salary range for this position (this does not include bonus, equity and benefits): $71,280 — $89,100 USD
Commitment to Equal Opportunity
At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.
Global Data Privacy Notice for Job Candidates and Applicants
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at www.flexport.com/privacy for additional information.