中小企业客户经理（Grower）
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Account Executive, SMB (Grower)Stripe · Chicago
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职位描述
机器翻译我们是谁
关于 Stripe
Stripe 是一个面向企业的金融基础设施平台。数百万家公司——从全球最大的企业到最有抱负的初创公司——都在使用 Stripe 来接受付款、增长收入并加速新的商业机会。我们的使命是提升互联网的 GDP，而我们面前还有大量工作要做。这意味着，你拥有一个前所未有的机会，在从事职业生涯中最重要工作的同时，让全球经济触手可及。
关于团队
客户经理，SMB Grower 团队是一支高度顾问式的销售团队，负责 Stripe 最大且增长最快的 SMB 客户的增长与留存。作为客户经理，SMB Grower 团队成员，你将通过快速理解客户需求来发现让客户充分利用 Stripe 的新机会，执行规模化销售策略以完成对现有 Stripe 客户的追加销售和续约，并推动端到端活动以提升 Stripe 产品的采用率。
你将做什么
职责
• 负责合同续约并主导谈判，以提升并留住现有客户收入和 Stripe 市场份额
• 开发
岗位职责
• 负责合同续约并主导谈判，以提升并留住现有客户收入和 Stripe 市场份额
• 制定并执行完整销售周期策略，以推动产品采用、净新增产品销售，并在现有 Stripe 客户中实现规模化客户留存
• 解决复杂的客户需求，并与产品、销售、风险和运营团队协作以改进我们的产品
• 负责从线索到成交的完整销售周期，面向初创公司及中小型企业
• 通过冷呼叫、闪电式外呼、调研、人脉拓展以及推动你的区域来生成自己的线索。
• 让每一位潜在 Stripe 用户在每一次互动中都感到满意，无论交易规模大小
• 识别并理解用户的痛点，以提出 Stripe 解决方案
• 通过与其他 Stripe 团队协调，确保内部团队为用户成功做好准备
任职要求
我们正在寻找一位全面发展的战略型销售人才，能够与 Stripe 用户建立牢固关系，并管理高节奏的交易周期。如果你有进取心、聪明、坚持不懈，并且是优秀的团队成员，我们期待你的消息！
最低要求
• 5 年以上面向客户/销售岗位经验
• 能够理解复杂的技术生态系统，并与技术用户建立良好关系
• 能够在长期、顾问式合作中推动并完成 Stripe 其他产品的追加销售机会
• 具备管理复杂定价和成本考量的分析能力
• 擅长与内部和外部各类利益相关者良好合作
• 具备在高度模糊且快节奏环境中工作的能力和动力
• 出色的口头和书面沟通能力
• • 曾在一家高增长科技公司担任销售和/或面向客户岗位的经验
以上内容由机器翻译自动生成，可能存在错误；投递前请以雇主原文为准。
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职位描述
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
The Account Executive, SMB Grower team is a highly consultative sales team that is responsible for the growth and retention of Stripe’s largest and fastest growing SMB customers. As an Account Executive, SMB Grower team member, you’ll identify new opportunities for our clients to get the most out of Stripe by quickly understanding our clients’ needs, execute scaled sales strategies to close upsell and renewals with existing Stripe customers, and drive end-to-end campaigns to increase adoption of Stripe’s offerings.
What you’ll do
Responsibilities
• Own contract renewals and lead negotiations to increase and retain existing customer revenue and Stripe market share
• Devel
岗位职责
• Own contract renewals and lead negotiations to increase and retain existing customer revenue and Stripe market share
• Develop and implement full sales cycle strategies for driving product adoption, net new product sales, and client retention at scale among existing Stripe customers
• Solve complex client needs and work across product, sales, risk, and operations teams to improve our product
• Own the full sales cycle from lead to close for startups and small/medium businesses
• Generate your own leads through cold calling, blitzing, research, networking, and driving your territory.
• Make every potential Stripe user happy with every interaction, regardless of deal size
• Identify and understand users’ pain points to propose Stripe solutions
• Make sure that internal teams are set up for users’ success by coordinating with other Stripe teams
任职要求
We’re looking for a well-rounded strategic seller who can build strong relationships with Stripe’s users and manage high velocity deal cycles. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you!
Minimum requirements
• 5+ years of experience in a client-facing/sales role
• Ability to understand complex technical ecosystems and build great relationships with technical users
• Ability to drive and close upsell opportunities for additional Stripe products in long-term, consultative engagements
• Analytical ability to manage complex pricing and cost considerations
• A knack for working well with a wide range of stakeholders, both internally and externally
• Ability and motivation to operate in a highly ambiguous and fast-paced environment
• Superior verbal and written communication skills
• • Prior experience in a sales and/or customer-facing role at a high growth technology company