中端市场客户经理 - 法语
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Account Executive, MidMarket - French SpeakingIntercom · Dublin, 爱尔兰
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发现指数 42/100,仅依据与该职位一起存储的证据计算。
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分数构成
- 时效性 (随职位发布时间变化)+18
- 雇主官方来源+15
- 稀有职位+1
- 公司来源健康度+8
该职位未包含:已披露薪资、远程职位、提及签证担保、提及搬迁、未出现在监控的职位板上。
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职位描述
机器翻译Fin,现已成为 Salesforce 的一部分,其使命是帮助企业提供完美的客户体验。
我们的 AI Agent Fin 是当今市场上性能最高的 AI 客户代理,使企业能够在整个客户旅程中提供无可挑剔、始终在线的客户支持,从服务到销售,再到电子商务。Fin 由我们自己的 AI 模型驱动,可在每个渠道端到端解决复杂的客户问题,且设置和集成极少。Fin 还可以与我们原生集成的 Intercom 帮助台结合使用,为现代支持团队提供单一系统。
与 Salesforce 这个 #1 AI CRM 一起,人类与代理共同推动客户成功,我们正在构建客户体验的未来。在这里,雄心与行动相遇。科技与信任相遇。创新不是流行语,而是一种生活方式。我们所熟知的工作世界正在改变,我们正在寻找那些热衷于通过 AI 改善商业和世界的 Trailblazers。
准备好在引领代理时代劳动力转型的公司提升你的职业生涯了吗?你来对地方了。Agentforce 是 AI 的未来,而你就是 Salesforce 的未来。
机会是什么?
作为中端市场客户经理,你将成为引领我们新业务增长的团队的关键成员。我们正在打造世界一流的销售组织,前方的道路将非常令人兴奋。
在 Intercom,我们努力以不同的方式做销售。我们要求客户将 Intercom 置于其业务的核心,而我们只有将他们置于我们的核心才能做到这一点。我们坚信每位新员工的整体成长和持续发展。加入 Intercom 的客户经理团队,你就加入了一个相信内部发展和晋升的社区。作为一家快速扩张的企业,这里有高度的晋升、创造和自主机会。
我将做什么?
• 通过引领 Intercom 在中端市场细分领域的增长和采用来宣传我们的产品
• 通过顾问式销售方法,管理 Intercom 中端市场客户的完整销售周期,从潜在客户开发到成交
• 提供及时准确的预测,并清晰呈现收入表现
• 保持对我们不断发展的产品和流程的最新了解
• 根据客户需求创建你自己的演示
• 参与团队发展和指导
• 向跨职能合作伙伴(包括 Marketing 和 Product)代表客户的声音
• 为全球 Enterprise 业务的整体增长做出贡献,开创新的最佳实践并推动项目以提升团队水平
我需要什么技能?
• 5 年以上客户经理经验
• 3 年以上销售类似产品的 SaaS 经验
• 强大的销售直觉以及达到并超越配额的过往记录
• 出色的书面和口头沟通能力
• 能够在快速发展的组织中自如且充满活力地运营和解决问题,处理跨行业和公司规模的入站和出站机会
• 能够在竞争激烈的环境中成交净新业务
• 展现成长型思维、求知欲和雄心
• 法语口语(至少商务水平)
释放你的潜能
当你加入 Salesforce,你在生活的各个方面都将不受限制。我们的福利和资源支持你找到平衡并成为最好的自己,我们的 AI 代理加速你的影响力,让你能够做到最好。我们将携手把 Agentforce 的力量带给各种规模的组织,并交付客户喜爱的卓越体验。今天就申请,不仅塑造未来——而且重新定义可能——为你自己、为 AI、为世界。
在美国,所提供的薪酬将根据地点、职位级别、与工作相关的知识、技能和经验等因素确定。某些职位可能有资格获得激励性薪酬、股权和福利。在 Fin,我们希望为人们提供在职业生涯中做出最佳工作所需的东西。我们的福利和计划旨在支持你的健康和福祉、你的家庭、你的休假时间以及你的财务未来。具体提供内容因地点而异,并符合当地做法和要求。在 fin.ai/careers 了解更多关于在 Fin 工作的信息以及我们提供的福利。根据 San Francisco Fair Chance Ordinance 和 Los Angeles Fair Chance Initiative for Hiring,Salesforce 将考虑有逮捕和定罪记录的合格申请人就业。
政策
Fin 实行混合工作政策。我们相信面对面工作有助于我们保持联系、更轻松地协作并创造出色的文化,同时仍提供在家工作的灵活性。我们期望员工每周至少在办公室工作三天。
我们在 Fin 拥有一种彻底开放和包容的文化。我们避免在分裂性话题上花费时间,以促进每个人拥有安全且有凝聚力的工作环境。作为一个组织,我们的政策是不在内部或外部沟通中代表公司或我们的员工倡导任何社会或政治话题。我们尊重个人时间在个人社交平台上对这些话题的个人意见和表达,并且不会因任何人对非工作相关话题的观点而挑战或对抗任何人。我们的目标是专注于做出色的工作以实现我们的目标,并通过我们的核心价值观团结公司。
Salesforce 是一个提供平等机会的雇主,并对所有员工和求职者维持非歧视政策。这到底意味着什么?这意味着在 Salesforce,我们相信人人平等。我们相信,我们能够部分通过创造一个包容且没有歧视的工作场所来引领通往平等的道路。了解你的权利:职场歧视是非法的。任何员工或潜在员工都将根据功绩、能力和资格进行评估——不考虑种族、宗教、肤色、国籍、性别、性取向、性别表达或身份、跨性别身份、年龄、残疾、退伍军人或婚姻状况、政治观点或其他受法律保护的分类。此政策适用于当前和潜在员工,无论他们处于 Salesforce 就业旅程的哪个阶段。它也适用于招聘、雇用、工作分配、薪酬、晋升、福利、培训、工作绩效评估、纪律、解雇以及其间的一切。Salesforce 的招聘、雇用和晋升决定是公平的,并基于功绩。薪酬、福利、晋升、调动、裁员、召回、培训和教育也是如此。
以上内容由机器翻译自动生成,可能存在错误;投递前请以雇主原文为准。
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职位描述
Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
As a Mid-Market Account Executive, you will be a key member of the team leading the growth of our new business. We’re building a world-class sales organization, and the road ahead is going to be very exciting.
At Intercom, we are striving to do sales differently. We are asking our customers to put Intercom at the core of their businesses, and we can only do this by putting them at the core of ours. We strongly believe in the overall growth and continued development of each new hire. In joining the Account Executive team at Intercom, you join a community that believes in development and promotion from within. As a rapidly expanding business, there is a high degree of opportunity for progression, creativity, and ownership.
What will I be doing?
• Evangelize our product by spearheading the growth and adoption of Intercom across our Mid-Market segment
• Manage the full sales cycle for Intercom’s Mid Market customers, from prospecting to close, through a consultative sales approach
• Provide timely and accurate forecasts and clear visibility on revenue performance
• Maintain up-to-date knowledge of our evolving products and processes
• Create your own demonstrations, tailored to client needs
• Engage in team development and mentoring
• Represent the voice of the customer to cross-functional partners, including Marketing and Product
• Contribute to the overall growth of the global Enterprise business, pioneering new best practices and driving projects to up level the team
What skills do I need?
• 5+ years experience as an Account Executive
• 3+ years of SaaS experience selling similar products
• Strong sales instincts and track record hitting and exceeding quota
• Exceptional written and verbal communication
• Comfortable and energized operating and problem-solving in a fast-moving organization, working inbound and outbound opportunities across a range of industries and company sizes
• Ability to close net new business in a competitive landscape
• Exhibits a growth mindset, intellectual curiosity, and ambition
• Spoken French (Business level to a minimum)
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values .
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.