企业客户经理(DACH市场)
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Account Executive, Enterprise (DACH Market)Stripe · 德国
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职位描述
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关于 Stripe
Stripe 是一个面向企业的金融基础设施平台。数百万家公司——从全球最大的企业到最有抱负的初创公司——都在使用 Stripe 来接受付款、增长收入并加速新的商业机会。我们的使命是提升互联网的 GDP,而我们面前还有大量工作要做。这意味着你拥有一个前所未有的机会,在从事你职业生涯中最重要的工作的同时,让全球经济触手可及。
关于团队
DACH 企业团队处于推动德国、奥地利和瑞士收入与增长的最前沿。作为值得信赖的业务合作伙伴,我们与最有抱负的市场领导者和高增长创新者合作——从 DeepL、Refurbed、N26 到 Nestlé——帮助他们构建推动下一阶段增长的金融基础设施。我们以产品专业能力、严谨思考以及用户优先的解决问题方式而闻名。
Stripe 的金融基础设施是释放新收入来源、自动化复杂的本地合规并推动该地区最知名企业全球扩张的引擎。这是 Stripe 在 DACH 的关键时刻——市场机会巨大,而我们的团队是用户反馈和市场情报的重要来源,对产品路线图和增长战略有直接影响。我们是一个多元化的国际团队,重视协作和好奇心,我们正在寻找渴望分享知识并不断学习的人。
你将做什么
作为企业客户经理,你将通过建立并拓展与大型和超大型客户的深度、长期关系,并把他们转化为高影响力的 Stripe 倡导者,来推动 Stripe 的企业增长引擎。你将负责一个指定的战略客户和高潜力目标客户组合,并作为业务、产品和技术领域高级利益相关者的主要高管对接人。你将负责定义并执行多年期客户战略,自主开发有针对性的外呼机会,并统筹复杂的、多线程的销售周期——从挖掘
岗位职责
作为企业客户经理,你将通过建立并拓展与大型和超大型客户的深度、长期关系,并把他们转化为高影响力的 Stripe 倡导者,来推动 Stripe 的企业增长引擎。你将负责一个指定的战略客户和高潜力目标客户组合,并作为业务、产品和技术领域高级利益相关者的主要高管对接人。你将负责定义并执行多年期客户战略,自主开发有针对性的外呼机会,并统筹复杂的、多线程的销售周期——从需求挖掘和解决方案设计,到商务谈判、入职、激活和早期扩展。你是一位精力充沛、组织能力极强的自驱型人才,懂得如何在复杂组织中游刃有余,接触正确的决策者和影响者,并简洁地传达 Stripe 对每位客户的差异化价值——无论是业务层面还是技术层面。
• 为 Stripe 获取、发展并留住战略性新业务,重点关注你负责区域内的大型和超大型企业。
• 建立、排序并管理一个稳健的、多线程的企业销售管道,包括多季度预测和客户规划。
• 端到端负责完整销售周期——从高管接洽和线索生成,到范围界定、解决方案设计、商务谈判、成交、入职、激活和早期扩展。
• 通过有针对性的外呼(例如冷电话、集中攻坚、调研、人脉拓展、活动、合作伙伴)以及推动清晰的区域和客户战略,主动开发你自己的销售管道。
• 有效管理并推进由呼入和呼出销售开发代表筛选出的线索,确保顺畅交接并高比例转化为后期阶段机会。
• 确保每一位潜在和现有 Stripe 用户在每一次互动中都能获得卓越、高触达的体验,无论交易规模、资历或关系阶段如何。
• 识别并深入理解用户的商业模式、技术环境和痛点,以便设计并提出有影响力的 Stripe 解决方案和多年期路线图。
• 统筹并协调 Stripe 跨职能团队(例如解决方案工程、产品、法务、风险、运营、市场、合作伙伴、领导层),以统一战略,并确保内部资源为用户成功和长期增长做好准备。
最低要求
• 6 年以上销售经验,最好向企业客户销售高度技术化的产品,并有顶尖业绩记录
• 能够理解技术需求并跨多个产品设计解决方案
• 能够制定并执行覆盖复杂组织中多个业务单元的客户计划
• 擅长与各种不同类型的人合作,无论是内部还是外部
• 出色的演示能力,尤其是与多位利益相关者进行面对面会议时
• 已证明有能力主导涉及定制商业协议的复杂谈判
• 具备出色的英语和德语口头及书面沟通能力
• 能够在高度模糊且快节奏的环境中运作 • 对技术有强烈兴趣并深刻理解该领域
优先要求
• 对技术、支付格局及相关产品有强烈兴趣和知识,能够就支付、变现和平台架构向客户提供战略建议。
• 卓越的口头和书面沟通能力,包括撰写并呈现高管演示、提案和商业叙事的经验。
• 具备战略性思考与运作能力(例如制定多年期客户计划、组合战略),并将这种思考转化为跨内部团队和客户利益相关者的具体运营执行。
以上内容由机器翻译自动生成,可能存在错误;投递前请以雇主原文为准。
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职位描述
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
The DACH Enterprise team is at the forefront of driving revenue and growth across Germany, Austria, and Switzerland. As trusted business partners, we work with the most ambitious market leaders and high-growth innovators — DeepL, Refurbed, N26 to Nestlé — helping them build the financial infrastructure that powers their next stage of growth. We're known for our product expertise, rigorous thinking, and user-first approach to problem-solving.
Stripe's financial infrastructure is the engine that unlocks new revenue streams, automates complex local compliance, and drives global expansion for the region's most prominent businesses. This is a pivotal moment for Stripe in DACH — the market opportunity is significant, and our team serves as a critical source of user feedback and market intelligence, with direct influence on the product roadmap and growth strategy. We're a diverse, international team that values collaboration and curiosity, and we're looking for someone who's eager to share knowledge and keep learning.
What you’ll do
As an Enterprise Account Executive you will drive Stripe’s enterprise growth engine by building and expanding deep, long-term relationships with large and very large customers and turning them into high-impact Stripe advocates. You’ll own a named portfolio of strategic accounts and high-potential targets, serving as the primary executive point of contact for senior stakeholders across business, product, and technology. You will be responsible for defining and executing multi-year account strategies, generating your own targeted outbound opportunities, and orchestrating complex, multi-threaded sales cycles—from discover
岗位职责
As an Enterprise Account Executive you will drive Stripe’s enterprise growth engine by building and expanding deep, long-term relationships with large and very large customers and turning them into high-impact Stripe advocates. You’ll own a named portfolio of strategic accounts and high-potential targets, serving as the primary executive point of contact for senior stakeholders across business, product, and technology. You will be responsible for defining and executing multi-year account strategies, generating your own targeted outbound opportunities, and orchestrating complex, multi-threaded sales cycles—from discovery and solution design through commercial negotiation, onboarding, activation, and early expansion. You are an energetic and highly organized self-starter who understands how to navigate complex organizations, engage the right decision-makers and influencers, and succinctly communicate Stripe’s differentiated value—both business and technical—for each customer.
• Acquire, grow, and retain strategic new business for Stripe, focusing on large and very large enterprises in your territory.
• Build, prioritize, and manage a robust, multi-threaded enterprise sales pipeline, including multi-quarter forecasting and account planning.
• Own the full sales cycle end to end—from executive engagement and lead generation through scoping, solution design, commercial negotiation, closing, onboarding, activation, and early expansion.
• Proactively generate your own pipeline through targeted outreach (e.g. cold calling, blitzing, research, networking, events, partners) and by driving a clear territory and account strategy.
• Effectively manage and advance leads qualified by inbound and outbound sales development representatives, ensuring smooth hand-offs and high conversion into late-stage opportunities.
• Ensure every potential and existing Stripe user has an excellent, high-touch experience at every interaction, regardless of deal size, seniority, or stage of the relationship.
• Identify and deeply understand users’ business models, technical environments, and pain points in order to shape and propose impactful Stripe solutions and multi-year roadmaps.
• Orchestrate and coordinate cross-functional Stripe teams (e.g. Solutions Engineering, Product, Legal, Risk, Operations, Marketing, Partnerships, Leadership) to align on strategy and ensure internal resources are set up for user success and long-term growth.
Minimum requirements
• 6+ years of sales experience, preferably selling a highly technical product to enterprise customers, with a track record of top performance
• Ability to understand technical requirements and craft solutions across multiple products
• Ability to develop and execute account plans spanning multiple business units across complex organizations
• A knack for working well with a wide range of people, both internally and externally
• Strong presentation skills, particularly for in-person meetings with multiple stakeholders
• Proven ability to lead complex negotiations involving bespoke commercial agreements
• Strong verbal and written communication skills in English and in German
• Ability to operate in a highly ambiguous and fast-paced environment • Strong interest in technology and a deep understanding of the space
Preferred requirements
• Strong interest and knowledge in technology, the payments landscape, and related products, with the ability to advise customers strategically on payments, monetization, and platform architecture.
• Superior verbal and written communication skills, including experience crafting and delivering executive presentations, proposals, and commercial narratives.
• Ability to think and operate strategically (e.g. building multi-year account plans, portfolio strategies) and connect this thinking back into concrete operational execution across internal teams and customer stakeholders.