客户经理，Bridge
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Account Executive, BridgeStripe · SF, NYC, SEA, CHI
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职位描述
机器翻译我们是谁
关于 Stripe
Stripe 是一个面向企业的金融基础设施平台。数百万家公司——从全球最大的企业到最有雄心的初创公司——都在使用 Stripe 来接受付款、增长收入并加速新的商业机会。我们的使命是提升互联网的 GDP，而我们面前还有大量工作要做。这意味着你拥有一个前所未有的机会，在从事你职业生涯中最重要工作的同时，让全球经济触手可及。
关于团队
Bridge 的客户管理团队致力于关键客户的增长、留存和扩展。我们的规模化客户管理团队专注于通过数据驱动策略、高效流程和强大的跨职能合作，在广泛的中端市场和高增长客户组合中推动可衡量的扩展。
你将做什么
作为 Bridge 的规模化客户经理，你将负责一组现有客户，并负责扩大收入、识别产品缺口、推动产品采用、防止客户流失，并大规模确保续约。你将把顾问式销售与规模化打法、基于量化信号的优先级排序，以及实操执行相结合，以识别并促成你负责区域内的追加销售机会。随着 Bridge 在 Stripe 的 Money Management 组织内持续发展，你还将推动客户采用 Stripe 提供的更多功能。
职责
- 负责一组现有客户，并通过额外使用量、追加销售、交叉销售和续约推动收入增长。
- 制定并
岗位职责
作为 Bridge 的规模化客户经理，你将负责一组现有客户，并负责扩大收入、识别产品缺口、推动产品采用、防止客户流失，并大规模确保续约。你将把顾问式销售与规模化打法、基于量化信号的优先级排序，以及实操执行相结合，以识别并促成你负责区域内的追加销售机会。随着 Bridge 在 Stripe 的 Money Management 组织内持续发展，你还将推动客户采用 Stripe 提供的更多功能。
- 负责一组现有客户，并通过额外使用量、追加销售、交叉销售和续约推动收入增长。
- 制定并执行可扩展的上市策略，以提高每个客户的收入，并加速你负责组合中的产品采用。
- 使用数据和量化分析来确定客户优先级，并识别影响最大的扩展机会。
- 通过有针对性的外联、研究和活动执行来生成潜在客户；管理从资格认定到成交的高节奏交易周期。
- 与客户利益相关者建立牢固关系，以了解业务优先级、发现痛点，并量身定制 Bridge 解决方案。
- 主导商务谈判和续约，以扩大并留住客户收入。
- 识别你负责客户中的流失信号，并实施策略以防止收入损失。
- 与产品、成功、风险和运营团队协调，以解决复杂的客户需求并确保出色的用户体验。
- 将客户反馈转化为可执行的产品和流程改进，以更好地服务规模化客户细分群体。
任职要求
- 5–8 年完整销售周期或客户管理经验，专注于现有业务客户；具有管理大量客户或高节奏客户组合的经验者强烈优先。
- 强大的分析能力，并有使用数据来确定客户优先级、构建商业案例和跟踪结果的经验。
- 能够轻松理解技术产品需求，并清晰阐述多个技术产品的解决方案。
- 已证明有能力促成追加销售机会，并管理复杂的定价或商务谈判。
- 出色的运营敏锐度，以及已证明的在大量客户区域内管理时间和优先级排序的能力。
- 高度自我驱动、坚持不懈，并能在模糊且快节奏的环境中高效工作。
- 卓越的书面和口头沟通能力。
- 愿意且能够每周至少在纽约或旧金山办公室工作三天。
- 曾在高增长支付、金融科技、加密货币或科技公司工作的经验。
- 具有 CRM 工具、Excel 和基础 SQL 经验，或已证明能够熟练使用数据工具和分析。
- 具有与产品、风险和运营团队跨职能合作，为客户交付成果的背景。
为什么选择 Bridge
加入一个重视清晰思考、量化严谨和客户痴迷的团队。在 Bridge，你将负责有意义的客户成果，以自主性开展工作，并有机会塑造我们如何在潜力巨大的客户中规模化收入。
以上内容由机器翻译自动生成，可能存在错误；投递前请以雇主原文为准。
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职位描述
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the Team
The Account Management team at Bridge is dedicated to the growth, retention, and expansion of key customers. Our Scaled Account Management team focuses on driving measurable expansion across a broad portfolio of mid-market and high-growth customers through data-driven strategies, efficient processes, and strong cross-functional partnership.
What You'll Do
As a Scaled Account Manager at Bridge you will own a book of existing accounts and be responsible for expanding revenue, identifying product gaps and driving product adoption, preventing churn and ensuring renewals at scale. You will combine consultative selling with volume playbooks, prioritization based on quantitative signals, and hands-on execution to identify and close upsell opportunities across your territory. As Bridge continues to develop within Stripe’s Money Management organization, you will also drive your customers’ adoption of additional features available through Stripe.
Responsibilities
- Own a book of existing accounts and drive revenue growth through additional usage, upsells, cross-sells, and renewals.
- Develop and ex
岗位职责
As a Scaled Account Manager at Bridge you will own a book of existing accounts and be responsible for expanding revenue, identifying product gaps and driving product adoption, preventing churn and ensuring renewals at scale. You will combine consultative selling with volume playbooks, prioritization based on quantitative signals, and hands-on execution to identify and close upsell opportunities across your territory. As Bridge continues to develop within Stripe’s Money Management organization, you will also drive your customers’ adoption of additional features available through Stripe.
- Own a book of existing accounts and drive revenue growth through additional usage, upsells, cross-sells, and renewals.
- Develop and execute scalable go-to-market strategies that increase revenue per account and accelerate product adoption across your portfolio.
- Use data and quantitative analysis to prioritize accounts and identify the highest-impact expansion opportunities.
- Generate leads through targeted outreach, research, and campaign execution; manage high-velocity deal cycles from qualification to close.
- Build strong relationships with customer stakeholders to understand business priorities, surface pain points, and tailor Bridge solutions.
- Lead commercial negotiations and renewals to expand and retain customer revenue.
- Identify churn signals in your book and implement strategies to prevent revenue losses.
- Coordinate with product, success, risk, and operations teams to solve complex customer needs and ensure a great user experience.
- Translate customer feedback into actionable product and process improvements to better serve scaled customer segments.
任职要求
-5–8 years of full sales cycle or account management experience focused on existing business accounts; experience managing a large book of accounts or high-velocity portfolio strongly preferred.
- Strong analytical skills with experience using data to prioritize accounts, build business cases, and track outcomes.
- Comfortable understanding technical product requirements and articulating solutions across multiple technology products.
- Demonstrated ability to close upsell opportunities and manage complex pricing or commercial negotiations.
- Excellent operational acumen and proven ability to manage time and prioritize across a high-volume territory.
- Highly motivated, persistent, and effective in ambiguous, fast-paced environments.
- Superior written and verbal communication skills.
- Willingness and ability to work in-office in New York or San Francisco at least three days per week.
- Previous experience at a high-growth payments, fintech, crypto, or technology company.
- Experience with CRM tools, Excel, and basic SQL or a demonstrated comfort with data tools and analysis.
- Background in working cross-functionally with product, risk, and operations teams to deliver outcomes for customers.
Why Bridge
Join a team that values clear thinking, quantitative rigor, and customer obsession. At Bridge you’ll own meaningful customer outcomes, operate with autonomy, and have the opportunity to shape how we scale revenue across high-potential accounts.