初创企业客户总监
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Account Director, StartupsOpenAI · São Paulo
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职位描述
机器翻译关于团队 OpenAI 的使命是构建安全的人工通用智能(AGI),造福全人类。这项长期事业汇聚了全球最优秀的科学家、工程师和商业专业人士,共同在一个实验室中实现这一目标。 为践行这一使命,我们的市场推广(GTM)团队负责帮助客户了解如何在其业务中利用和部署我们能力强大的 AI 产品。该团队由销售、解决方案、支持、市场和合作专业人士组成,他们共同协作,打造有价值的解决方案,帮助将 AI 带给尽可能多的用户。 关于该职位 OpenAI 正在寻找一位积极主动、经验丰富的客户总监,加入我们的初创企业市场推广团队。您将在与顶级初创企业客户建立关系,并支持他们在 OpenAI 平台上成功构建方面发挥关键作用。 我们相信,许多最具颠覆性和定义品类的 AI 应用将由初创企业创造。初创企业市场推广团队的使命是帮助初创企业利用 AI 模型的力量推动这些进步。您将支持初创企业使用 OpenAI 的 API 高效构建,并提供接触 OpenAI 团队和专业知识的机会,以支持他们的成长。 该职位融合了技术理解、愿景、合作和战略。您将负责作为一组具有战略重要性的初创企业客户的主要关系负责人,并与 OpenAI 组织内各部门协作,帮助这些初创企业加速进展,并成功使用我们的模型。您将与产品、研究、工程、支持和解决方案架构团队跨职能合作,帮助客户充分利用我们的模型。 该职位位于巴西圣保罗。我们采用每周 3 天到办公室的混合办公模式,并为新员工提供搬迁协助。 在该职位中,您将: • 管理一组初创企业客户,制定并执行全面客户计划的策略。
• 与解决方案和研究工程团队合作,构建并执行复杂的客户计划和项目。
• 负责消费收入目标。
• 管理消费收入预测。
• 分析关键客户指标,以创建报告并向内部和外部利益相关者提供洞察。
• 密切关注行业格局(人员、竞争对手、合作伙伴等),为产品路线图和其他公司战略做出贡献。
• 与解决方案、市场、传播、业务运营、人员运营、财务、产品管理和工程团队协作。
• 作为倡导者,改善初创企业使用 OpenAI 构建的体验,并综合我们从与初创企业合作中获得的洞察所反映的产品反馈。
• 密切关注行业格局和初创企业格局,为产品路线图和其他公司战略做出贡献。
• 支持其他队友的招聘和入职。
• 支持公司文化的发展。
我们正在寻找具备以下经验的人: • 6 年以上销售平台即服务和/或软件即服务的经验。
• 设计并执行复杂交易策略。
• 在初创企业生态系统中或周边工作的经验,最好曾作为初创企业创始人、初创企业员工,或曾与初创企业客户合作。
• 支持快速增长、高绩效公司的发展。
• 直接与 C 级高管合作。
• 向客户和内部利益相关者传达技术概念。
• 领导高关注度的客户活动(CAB、会议、产品发布等)。
• 收集、提炼和处理复杂的市场(行业、竞争对手、客户、潜在客户)情报。
如果您符合以下情况,您可能会在该职位中如鱼得水: • 以客户为中心。您有动力深入了解客户的优先事项,并帮助他们实现使用我们的模型改进其产品和服务的愿景。您与跨职能的高管和专业人士建立牢固关系,并作为值得信赖的顾问。
• 对人工智能充满热情或怀有强烈好奇心。您乐于帮助以造福人类的方式部署我们的技术。您很兴奋能够教育客户了解 AI 以及如何为未来做规划。
• 是建设者。您对影响我们公司的运营和扩展方式感到兴奋。您的热情在于从零开始构建强大的系统和流程,并精准执行。
• 对新挑战感到兴奋。您并非一开始就掌握所有问题的答案,但解决问题的过程让您充满活力。需要多维知识才能解决的定制化问题令您兴奋。您愿意尝试新的解决方案。
• 是战略家。您深刻理解市场推广最佳实践,并提升我们组织的标准。您以数年为单位进行前瞻性思考 and 规划,并让内部和外部利益相关者认同您的战略。
关于 OpenAI OpenAI 是一家 AI 研究和部署公司,致力于确保通用人工智能造福全人类。我们推动 AI 系统能力的边界,并寻求通过我们的产品将其安全部署到世界各地。AI 是一种极其强大的工具,必须以安全和人类需求为核心来创造;为实现我们的使命,我们必须包容并重视构成人类完整光谱的众多不同视角、声音和经验。 我们是一家机会平等的雇主,不因种族、宗教、肤色、国籍、性别、性取向、年龄、退伍军人身份、残疾、遗传信息或其他适用的受法律保护特征而歧视。 如需更多信息,请参阅 OpenAI 的平权行动和 equal employment opportunity 政策声明。 申请人背景调查将根据适用法律进行,对于美国候选人,有逮捕或定罪记录的合格申请人将根据相关法律获得就业考虑,包括《旧金山公平机会条例》、《洛杉矶县雇主公平机会条例》和《加州公平机会法》。对于未建制洛杉矶县工作者:我们合理认为犯罪历史可能与以下工作职责存在直接、不利和负面的关系,可能导致撤回有条件录用通知:保护委托给您的计算机硬件免遭盗窃、丢失或损坏;在雇佣终止或任务结束时归还您持有的所有计算机硬件(包括其中包含的数据);以及维护专有、机密和非公开信息的保密性。此外,工作职责要求访问安全和受保护的信息技术系统及相关数据安全义务。 如要通知 OpenAI 您认为该职位发布不合规,请通过此表单提交报告。与职位发布合规无关的询问将不会得到回复。 我们致力于为残障申请人提供合理便利,可通过此链接提出请求。 OpenAI 全球申请人隐私政策 在 OpenAI,我们相信人工智能有潜力帮助人们解决巨大的全球挑战,我们希望 AI 带来的益处能够被广泛共享。加入我们,共同塑造技术的未来。
岗位职责
OpenAI 正在寻找一位积极主动、经验丰富的客户总监,加入我们的初创企业市场推广团队。您将在与顶级初创企业客户建立关系,并支持他们在 OpenAI 平台上成功构建方面发挥关键作用。 我们相信,许多最具颠覆性和定义品类的 AI 应用将由初创企业创造。初创企业市场推广团队的使命是帮助初创企业利用 AI 模型的力量推动这些进步。您将支持初创企业使用 OpenAI 的 API 高效构建,并提供接触 OpenAI 团队和专业知识的机会,以支持他们的成长。 该职位融合了技术理解、愿景、合作和战略。您将负责作为一组具有战略重要性的初创企业客户的主要关系负责人,并与 OpenAI 组织内各部门协作,帮助这些初创企业加速进展,并成功使用我们的模型。您将与产品、研究、工程、支持和解决方案架构团队跨职能合作,帮助客户充分利用我们的模型。 该职位位于巴西圣保罗。我们采用每周 3 天到办公室的混合办公模式,并为新员工提供搬迁协助。 在该职位中,您将: • 管理一组初创企业客户,制定并执行全面客户计划的策略。
• 与解决方案和研究工程团队合作,构建并执行复杂的客户计划和项目。
• 负责消费收入目标。
• 管理消费收入预测。
• 分析关键客户指标,以创建报告并向内部和外部利益相关者提供洞察。
• 密切关注行业格局(人员、竞争对手、合作伙伴等),为产品路线图和其他公司战略做出贡献。
• 与解决方案、市场、传播、业务运营、人员运营、财务、产品管理和工程团队协作。
• 作为倡导者,改善初创企业使用 OpenAI 构建的体验,并综合我们从与初创企业合作中获得的洞察所反映的产品反馈。
• 密切关注行业格局和初创企业格局,为产品路线图和其他公司战略做出贡献。
• 支持其他队友的招聘和入职。
• 支持公司文化的发展。
我们正在寻找具备以下经验的人: • 6 年以上销售平台即服务和/或软件即服务的经验。
• 设计并执行复杂交易策略。
• 在初创企业生态系统中或周边工作的经验,最好曾作为初创企业创始人、初创企业员工,或曾与初创企业客户合作。
• 支持快速增长、高绩效公司的发展。
• 直接与 C 级高管合作。
• 向客户和内部利益相关者传达技术概念。
• 领导高关注度的客户活动(CAB、会议、产品发布等)。
• 收集、提炼和处理复杂的市场(行业、竞争对手、客户、潜在客户)情报。
如果您符合以下情况,您可能会在该职位中如鱼得水: • 以客户为中心。您有动力深入了解客户的优先事项,并帮助他们实现使用我们的模型改进其产品和服务的愿景。您与跨职能的高管和专业人士建立牢固关系,并作为值得信赖的顾问。
• 对人工智能充满热情或怀有强烈好奇心。您乐于帮助以造福人类的方式部署我们的技术。您很兴奋能够教育客户了解 AI 以及如何为未来做规划。
• 是建设者。您对影响我们公司的运营和扩展方式感到兴奋。您的热情在于从零开始构建强大的系统和流程,并精准执行。
• 对新挑战感到兴奋。您并非一开始就掌握所有问题的答案,但解决问题的过程让您充满活力。需要多维知识才能解决的定制化问题令您兴奋。您愿意尝试新的解决方案。
• 是战略家。您深刻理解市场推广最佳实践,并提升我们组织的标准。您以数年为单位进行前瞻性思考和规划,并让内部和外部利益相关者认同您的战略。
关于 OpenAI OpenAI 是一家 AI 研究和部署公司,致力于确保通用人工智能造福全人类。我们推动 AI 系统能力的边界,并寻求通过我们的产品将其安全部署到世界各地。AI 是一种极其强大的工具,必须以安全和人类需求为核心来创造;为实现我们的使命,我们必须包容并重视构成人类完整光谱的众多不同视角、声音和经验。 我们是一家机会平等的雇主,不因种族、宗教、肤色、国籍、性别、性取向、年龄、退伍军人身份、残疾、遗传信息或其他适用的受法律保护特征而歧视。 如需更多信息,请参阅 OpenAI 的平权行动和 equal employment opportunity 政策声明。 申请人背景调查将根据适用法律进行,对于美国候选人,有逮捕或定罪记录的合格申请人将根据相关法律获得就业考虑,包括《旧金山公平机会条例》、《洛杉矶县雇主公平机会条例》和《加州公平机会法》。对于未建制洛杉矶县工作者:我们合理认为犯罪历史可能与以下工作职责存在直接、不利和负面的关系,可能导致撤回有条件录用通知:保护委托给您的计算机硬件免遭盗窃、丢失或损坏;在雇佣终止或任务结束时归还您持有的所有计算机硬件(包括其中包含的数据);以及维护专有、机密和非公开信息的保密性。此外,工作职责要求访问安全和受保护的信息技术系统及相关数据安全义务。 如要通知 OpenAI 您认为该职位发布不合规,请通过此表单提交报告。与职位发布合规无关的询问将不会得到回复。 我们致力于为残障申请人提供合理便利,可通过此链接提出请求。 OpenAI 全球申请人隐私政策 在 OpenAI,我们相信人工智能有潜力帮助人们解决巨大的全球挑战,我们希望 AI 带来的益处能够被广泛共享。加入我们,共同塑造技术的未来。
以上内容由机器翻译自动生成,可能存在错误;投递前请以雇主原文为准。
查看雇主原文
职位描述
About the Team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the Role OpenAI is seeking a highly motivated and experienced Account Director to join our Startups Go To Market team. You will play a critical role in owning relationships with top startup customers and supporting them in building successfully on the OpenAI platform. We believe that many of the most disruptive and category-defining AI applications will be created by startups. The Startup Go To Market team’s mission is to help startups harness the power of AI models to drive these advances. You will support startups building effectively with OpenAI’s APIs, and provide access to OpenAI teams and expertise to support their growth. This role is a mixture of technical understanding, vision, partnership, and strategy. You’ll be responsible for serving as the primary relationship owner for a set of strategically important startup customers, as well as working across the OpenAI organization to help these startups accelerate their progress and be successful using our models. You’ll work cross-functionality with product, research, engineering, support, and solutions architecture to help customers get the most out of our models. This role is based in São Paulo, Brazil. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: • Manage a portfolio of startups accounts, developing and executing strategies for a comprehensive account plan.
• Partner with solutions and research engineering to build and execute complex customer programs and projects.
• Own a consumption revenue target.
• Manage consumption revenue forecasts.
• Analyze key account metrics to create reports and provide insights to internal and external stakeholders.
• Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies.
• Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering.
• Serve as an advocate for improving the startup experience building with OpenAI, synthesizing product feedback from insights captured from our work with startups.
• Closely monitor the industry landscape and startup landscape to contribute to product roadmap and other corporate strategies.
• Support the recruitment and onboarding of other teammates.
• Support the develo
岗位职责
OpenAI is seeking a highly motivated and experienced Account Director to join our Startups Go To Market team. You will play a critical role in owning relationships with top startup customers and supporting them in building successfully on the OpenAI platform. We believe that many of the most disruptive and category-defining AI applications will be created by startups. The Startup Go To Market team’s mission is to help startups harness the power of AI models to drive these advances. You will support startups building effectively with OpenAI’s APIs, and provide access to OpenAI teams and expertise to support their growth. This role is a mixture of technical understanding, vision, partnership, and strategy. You’ll be responsible for serving as the primary relationship owner for a set of strategically important startup customers, as well as working across the OpenAI organization to help these startups accelerate their progress and be successful using our models. You’ll work cross-functionality with product, research, engineering, support, and solutions architecture to help customers get the most out of our models. This role is based in São Paulo, Brazil. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: • Manage a portfolio of startups accounts, developing and executing strategies for a comprehensive account plan.
• Partner with solutions and research engineering to build and execute complex customer programs and projects.
• Own a consumption revenue target.
• Manage consumption revenue forecasts.
• Analyze key account metrics to create reports and provide insights to internal and external stakeholders.
• Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies.
• Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering.
• Serve as an advocate for improving the startup experience building with OpenAI, synthesizing product feedback from insights captured from our work with startups.
• Closely monitor the industry landscape and startup landscape to contribute to product roadmap and other corporate strategies.
• Support the recruitment and onboarding of other teammates.
• Support the development of company culture.
We're seeking someone with experience in: • 6+ years selling platform-as-a-service and/or software-as-a-service.
• Designing and executing complex deal strategies.
• Experience working in or around the startup ecosystem, preferably as either a founder of a startup, an employee of a startup, or someone who worked with startup customers.
• Supporting the growth of fast-growing, high-performance companies.
• Working directly with C-level executives.
• Communicating technical concepts to customers and internal stakeholders.
• Leading high-visibility customer events (CAB, conferences, product launches, etc.).
• Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence.
You might thrive in this role if you: • Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.
• Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.
• Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.
• Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.
• Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.
About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.